Impartial Assessor Service.
Any providers who have clients in hospital should contact their impartial assessor by phone as they have access to hospital notes and can still give verbal updates.
Contact numbers are:
- LISTER: Belinda Gouws 07833 097195
- WATFORD: Sheila Gatonye 07549 022016
- PRINCESS ALEXANDRA: Jakub Ciepielinski 07881 225986
- GENERAL IMPARTIAL ASSESSOR ENQUIRIES:
- Samantha Lynch 07881226013 or Laura Hummerston 07762 985555.
Training
If you have staff attending training today, sessions are continuing as planned. The training booking system via the website is live but confirmations and reminders are not currently available and will be sent once outlook is back up and running.
Provider Hub
If you do need to speak to HCPA Provider Hub while we cannot communicate via email, the number is 01707 708 108, our website is still up and running. If you need numbers for other local services the Support Service Directory is live here.
Hertfordshire’s social care services
Call 0300 123 4042 for any urgent Adult Care enquiries and 0300 123 4043 for any urgent Children’s Care enquiries.
Central East ICB (NHS)
Has declared a critical incident due to Outlook outage, email is unavailable, Teams is currently working, Pharmacy teams cannot progress new requests or updates via NHS Mail and Primary Care providers have issues with progressing referrals by email. Please progress urgent contact via telephone or systems which are not reliant on Microsoft.
Electronic Prescription Referrals
Please be aware that electronic prescription referrals (meds, stoma care, PEG feeding, etc) have been disrupted and services should promote telephone communications for urgent prescription requests delaying care or discharge.