The Hertfordshire Care Awards | 22nd November 2019

For an individual who works in a residential or nursing home setting and has shown outstanding compassion.

• This individual is committed, communicates well, is competent and courageous. Their care reflects this
• They are flexible and deliver care to meet individual needs
• Feedback has been received from service users and families about their compassionate and personalised care

Open to anyone who you think has made an outstanding achievement in supporting or caring for others in a care setting. Domestic Staff, Kitchen Staff, Volunteers, Handymen, Care – Co-ordinators, or Care Staff.

• This individual is committed, communicates well and is caring, and the way they deal with users of services reflects this
• They are flexible and deliver their work or support to meet individual needs
• Feedback has been received from service users and families about their compassionate and outstanding way of supporting users of services

For individual Support at Home staff members who have made a difference and have tailored care specifically for an individual. There must be evidence of great ideas and innovation.

• This individual has made a difference within an organisation and evidence from others supports this
• They have tailored care specifically for an individual and improved their life quality
• They are innovative, caring and compassionate

For a care employee in a leadership position who has proved to be an excellent leader, coach and support to others.

• This leader engages fully in leadership training
• Motivates staff and coaches them to achieve identifiable outcomes for service users
• Is self-motivated in promoting their ‘can-do’ attitude to everyone else

For an individual who works day-to-day supporting a person, or people who live with a learning disability. There must be evidence of great ideas and innovation.

• This individual is committed, communicates well, is competent and courageous. Their care reflects this
• They’re flexible & deliver care to meet individual learning disability needs
• Feedback has been received from service users and families about their outstanding and personalised care

A whole residential, nursing or other care team or business who have made an outstanding achievement in the last year in relation to innovation and development.

• This team meet regularly to share best practice and implement it
• The team work in partnership to create clear wellbeing outcomes for service users: This includes utilising specialist training
• Specific innovative ideas have been implemented by the team that have made a difference

A whole domiciliary care team or business who have made an outstanding achievement in the last year in relation to innovation and development.

• This team meet regularly to share best practice and implement it
• The team work in partnership to create clear wellbeing outcomes for service users: This includes utilising specialist training
• Specific innovative ideas have been implemented by the team that have made a difference

A whole learning disability care team or business who have made an outstanding achievement in the last year in relation to innovation and development.

• This team meet regularly to share best practice and implement it
• The team work in partnership to create clear wellbeing outcomes for service users: This includes utilising specialist training
• Specific innovative ideas have been implemented by the team that have made a difference

Open to any individual or team who you think has exceptionally ‘made a difference’ in their care organisation. Domestic Staff, Kitchen Staff, Volunteers, Handymen, Care – Co-ordinators, Care Staff, whole teams or a business. Anyone can be nominated.

• This individual or team has changed the care they give to suit users of the service
• They are innovative and this is proven by case studies and feedback
• They work closely with the team and professional colleagues to make positive changes to care

Open to anyone who you think has made an outstanding achievement in supporting or caring for others in a care setting. Domestic Staff, Kitchen Staff, Volunteers, Handymen, Care – Co-ordinators, Care Staff, whole teams or a business. Anyone can be nominated.

• This individual or team is committed, communicates well and is caring, and the way they deal with users of services reflects this
• They are flexible and deliver their work or support to meet individual needs
• Feedback has been received from service users and families about their compassionate and outstanding way of supporting users of services