Maintaining staff skills and ensuring they meet national standards is essential for delivering high-quality care, in line with the CQC guidance. CQC emphasises the importance of staff being competent, qualified, and appropriately trained to meet the needs of those they care for. Regular training and development enhance staff capabilities and helps meet regulatory requirements, such as CQC’s “Safe” and “Well-led” categories.
STAN+ supports Care providers by identifying staff training needs, ensuring they are equipped to deliver high-quality, personalised care. It also offers valuable insights into staff confidence in their knowledge and skills within their role, while providing feedback on key areas of the business.
The New Care Service Specific STAN+ has been designed to focus on the conditions of the individuals a service supports to ensure that staff are confident, competent and knowledgeable in the needs of individuals to deliver the best quality care.
There are 4 options available dependent on your service type:
- Older People Residential and Nursing Home
- Older People Homecare
- Adult Disability
- Mental Health
STAN+ aims to:
- Identify training needs tailored to the care providers service type
- Ensure individuals receiving care have their care needs met by knowledgeable staff
- Gather staff feedback on key areas of the business
- Provide comprehensive reports with clear recommendations
- Signpost to training and education based on identified needs available locally
- Signpost to relevant sections on the HCPA Resource Library
PLUS is:
- An aide for monitoring visits, significantly supporting the process
- Part of the journey to become an HCPA Gold Member
Survey questionnaires are electronic and simple to complete. The clear and concise reports will highlight where gaps exist in your companies training needs, and will identify on an individual basis how your staff feel about their ability to perform well in their job role.
The overall dashboard report provides feedback from your staff team on vital business areas such as:
Safeguarding
Infection Prevention & Control
Medication
Health & Safety
Staffing Levels
“A very useful and enlightening exercise for Management to guide supervisions and training needs analysis. Would be happy to have this carried out annually and incorporate it into our quality assurance.”
Example reports
Below are some examples of the types of reports you can expect to see on completion of STAN+:
Hertfordshire monitoring teams are utilising the STAN+ service as an aide to their monitoring visits and completion will significantly support this process.
The service is free of charge to all members of HCPA.
If you do not fit the criteria for our free service, STAN+ is still available to you at a very reasonable rates.