Care Home Communications

Care homes rarely need overly complex phone systems, yet many struggle with unreliable communications due to how their systems were originally installed. Poor Wi‑Fi coverage and limited mobility often mean staff using wireless devices experience dropped calls and weak...

End of Care Home Pharmacy Team – Final Newsletter

As part of national restructuring, Hertfordshire will be joining Bedfordshire, Luton and Milton Keynes, and Cambridgeshire and Peterborough to form the new Central East ICB. West Essex will become part of the new Essex ICB. As part of these changes the HWE ICB Care...

HCPA Survey Update

We are saying a fond goodbye to Mandy Handscombe, our survey expert, who will be retiring on the 31st of March. All our members that have accessed the Impartial Feedback Service, STAN and Culture surveys will know Mandy as the go to person when it’s time to...