CQC – Window safety

Falls from windows often result in serious or fatal injuries, but this harm is avoidable. The CQC want to ensure that providers are keeping people under their care safe. CQC have been alerted to an incident where a care home resident deliberately attempted to bypass a...

Hot weather information

Forecasts this week are for higher heat with a yellow alert in place until the 2nd of August. Please can you consider what support or mitigations you may need to provide for your services and the people support. To assist with this, we have linked some useful...

Reminder – National Living and Minimum Wage updates

We would like to remind providers about the recent Government update to the National Living and National Minimum wage, which took effect from April 2024. Read more… Reminder – National Living and Minimum Wage updates A reminder that the Government announced updates to...

CQC Provider Portal update

The CQC have provided an update regarding their provider portal. They are continuing to use provider feedback to improve the service and make it a smoother experience. Recent improvements CQC have made some recent improvements to ensure that providers can log into the...

New visiting guidance published – April 2024

Following previous communication relating to the new Care Quality Commission (CQC) fundamental standard on visiting and accompanying (Regulation 9A) which took effect on the 6th of April 2024, the following guidance has also now been produced:   Supporting safer...