Do you need NHSmail for your CQC registered service?

NHSmail is available for free for all CQC registered care providers in England, who have met at least ‘approaching standards’ on the Data Security and Protection Toolkit. There are many reasons that providers should have NHSmail email addresses: 1 – It is the email...

Feedback required for your CQC inspections

With the new CQC assessment framework now launched in the South, it is time to start gathering the evidence required for your inspections.  Our partner, Ridouts, wrote an interesting article recently which touched on just this topic, an excerpt can be read below on...

Protecting people using wheelchairs

The impact of posture on health and function is a fundamental part of an Enabling Approach to Care. Many Care providers will use one size fits all chairs and wheelchairs without realising the potential negative impacts for the people who sit in them. CQC has recently...

Beware of fake inspectors!

One Hertfordshire service recently had a call from a bogus inspector last night claiming 5 inspectors were on their way in 90 minutes following 2 WB reports. The call was made at 11.45pm from someone called Lisa Williams claiming to be an inspector. An inspection...

Data Security and Protection

HCPA are the regional coordinators for Better Security Better Care, a fully-funded national task force who exist to support care providers manage data protection, information governance and cyber risks.  We help care providers understand data protection by supporting...

Reminder Oliver McGowan training- Express your Interest Now

Aiming to save lives by ensuring the health and social care workforce have the right skills and knowledge to provide safe, compassionate and informed care to autistic people and people with a learning disability.  The Oliver McGowan Mandatory Training on Learning...