Helping Inspectors Address the Risk Factors of Closed Environments

Source: CQC   The CQC are giving inspectors and their managers new supporting information about how to identify and respond to ‘closed cultures’ in services.   When a service has a closed culture, people are more at risk of abuse and human rights breaches....

Beware of Agency Pitfalls

HCPA has been contacted by CQC to share this local information   All providers need to be aware that there is at least one agency providing care staff who are potentially providing staff to services without carrying out recruitment checks.  This is, therefore, a...

No Change to CQC Fees Scheme in 2020/2021

Source: CQC   The CQC has previously written to all providers to update them that their fees scheme will not be changing next year.   This means that for most providers, their fees will remain the same as in 2019/20, providing their registration or size does...

Visiting Rights in Care Homes

Source: CQC   The CQC has updated its information about visiting people to highlight consumer rights.   The update is to highlight that residents also have consumer rights, which help to ensure that they are treated fairly and protected if things go wrong....

Every Mind Matters

Source: CQC   Public Health England and the NHS have collaborated to launch Every Mind Matters to help people take simple steps to look after their mental health, improve their mental wellbeing and support others.  The new platform enables people to create a...

Improving How The CQC Assess Closed Environments

Source: CQC In light of recent concerns raised about the care for people with a learning disability and/or autism, who may also have a mental health problem, the CQC has written to providers asking them to consider how they are ensuring that the people for whose care...