Join Hertfordshire Care Providers Association

Who can be a HCPA member?

Anyone who provides adult social care in Hertfordshire can be a member

From Residential and Nursing Homes, Care at Home, Day Services, Nursing Agencies and Hospices to Direct Employers & Supported Living; all are welcome to join HCPA as a member. Membership costs just £60 per site*, annually.

The membership year runs from 1st April to 31st March.

*Price if paid by Direct Debit

Why become a HCPA member?

The majority of Hertfordshire care providers are HCPA members.
By being an HCPA member you are able to access information, support and advice from a friendly, knowledgeable team, in addition to::

HCPA membership is recognised as a quality mark by both HCC and CQC inspectors
Becoming a member will demonstrate to HCC and CQC monitoring officers that your organisation is committed to continually improving your service and the standard of care you provide by actively engaging with the local Social Care Community along with regional and national initiatives.
Bespoke Care Sector Training from HCPA or our network of Approved Training Providers

Training courses and qualifications for all levels of care staff, such as;

  • Care Certificate training and CPD courses
  • Champion Pathways, and Accredited Leadership Courses
  • Open Courses and Short Qualifications
Access to a range of services designed to support your business


  • Herts Care Search (fully-funded) – promote your facilities and bed availability online
  • Impartial Assessor (fully-funded) – help speed up hospital discharges with a trusted impartial patient assessment
  • Impartial Feedback Service – valuable evaluation and quality assurance service with support visits included
  • Herts Good Care Recruitment Service (fully-funded)
  • A range of services from our Trusted Partners, including; care-specific insurance, HR and legal expertise, low-cost equipment and supplies, and many more…
Building Partnerships and Networking
  • Be part of a collective voice for adult social care in Hertfordshire
  • Benefit from our close links to the Hertfordshire Health and Social Care network
  • Join Network Events and Forums, free of charge, to hear the latest updates and share your views
  • Use the HCPA membership logo on your marketing materials to demonstrate your engagement
  • Attend Manager Forums
  • Benefit from the Professional Standards Academy to help support your staff, improve your staff retention and promote the invaluable role you play in the sector
The Hertfordshire Care Professional Standards Academy

Access Hertfordshire’s Care Professional Standards Academy to help support your staff, improve your staff retention and promote the invaluable role you play in the sector!

There are 3 levels of HCPA membership:

 Click each header to read more…

Member for subscribed members who regularly attend networking events, study days, forums and training opportunities for their staff.

Silver for subscribed members who in addition to the Standard membership criteria also have at least one member of staff who engages in Leadership training, a Champion Pathway or a Continual Professional Development (CPD) course each year.

Gold for subscribed members who in addition to the Silver membership criteria also undertake an Impartial Feedback Service with either HCPA’s IFS or an agreed / proven equivalent impartial service and have completed a development plan associated with an Impartial Feedback Survey, must have achieved an overall “Good” on PAMMS (if applicable), must not be overall “Inadequate” with the latest report from CQC (if applicable), and must not be in the Service Improvement Process (SIP) with HCC (if applicable).

Progress your membership status through engagement to Silver & Gold and gain access to a range of exclusive benefits Silver Gold
Members are eligible to a FREE Impartial Feedback Service with full report.* The report this generates is a great tool to show inspectors and prospective families. Members will be offered a skills audit, followed by a report to help your staff learn and improve
Members receive a Silver or Gold logo to display on marketing materials
Members gain access to specific CPD courses, supervision, and competency toolkits
Care Commissioners will be informed of your organisation’s improved leadership and transparency
Members will be invited to celebrate their gold status at a special best practice event and meet the commissioners of adult social care services X

*Small postage fee apply if members complete non-electronic surveys. There is an additional cost for members who are not Silver or Gold.

Are you a Direct Employer?

For just £20, individuals who employ their own care staff can have access to:

  • Information and support from a friendly, knowledgeable team with links to the Herts health and social care network
  • A wide range of fully-funded and low-cost training
  • Free distance learning materials
  • The Hertfordshire Good Care Recruitment Service – at no cost

Not based in Hertfordshire?

If your organisation isn’t based in Hertfordshire, you may only apply for membership with HCPA provided the following two criteria have been met:

  1. An application is made from a neighbouring county such as: 
    • Bedfordshire
    • Buckinghamshire
    • Cambridgeshire
    • Essex
    • London
  2. The organisation making the application has at least one site within Hertfordshire

Once both of the above criteria have been met, a site of a care organisation may fill out an application form. Upon successful application, the site of a care organisation can benefit from 25% off training, which is usually funded to standard members. However, the site of a care organisation making the application will not be eligible for discounts on all commercial training. The benefits of Associate Membership will only be offered on the condition that our Terms are met.

Click here for our most up to date Terms & Conditions.


If you have any questions on membership please call us on 01707 536020 or email