New Care Home Complaints Guide Launched

Source: Chartered Trading Standards Institute (CTSI)   The Chartered Trading Standards Institute (CTSI), in collaboration with the Department for Business, Energy and Industrial Strategy (BEIS), has produced a new guide for registered managers and care...

Equipment in Care Homes

Source: Hertfordshire Equipment Service (HES) | Hertfordshire County Council The Equipment in Care Homes Guidance is a document devised across the Eastern Region of England (and being adopted nationally) by the National Association of Equipment Providers (NAEP). It...

Signposting- Are you doing enough?

Source: Local Government & Social Care Ombudsman (LGOS)   All providers are being called upon to check their complaints processes to ensure clients and their families are being made aware of their right to complain to the Local Government & Social Care...

DeAR-GP (Dementia Assessment Referral to GP)

Source: Sustainability and Transformation Partnership (STP)   The STP has asked all Care providers to use the DeAR-GP, which is a simple paper-based case-finding tool that has been designed for use by care workers to identify people who are showing signs of...