Our services are designed to help our members quality assure their service and strive to achieve better standards of care. Click here to find out more about our services.

Here is a bit more information about our services:

6Cs Culture Check 
Members can find out more about what their staff think of the organisational culture.
ACE (Agency Charter of Excellence)




Quality assurance of agency staff to improve the quality of agency staff employed by our members.

Business Continuity Planning Support Service (BCPSS)




Supports members to continue providing services during and after an emergency by forward planning.

IFS (Impartial Feedback Service)





Collects feedback from stakeholders on service quality based on the CQC key lines of enquiry.

Stan+ (Skills, Training and Needs Audit)




Analyses feedback from care staff to inform managers of their training gaps and staff knowledge, skills and competence levels.

SWELL (Staff Wellbeing Portal)






A resource for managers to improve staff wellbeing and achieve a wellbeing charter mark to aid recruitment.