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Source: CQC

 

The CQC has updated its information about visiting people to highlight consumer rights.

 

The update is to highlight that residents also have consumer rights, which help to ensure that they are treated fairly and protected if things go wrong. People are often not aware of consumer rights in relation to social care, and the CQC is working with the Competition and Markets Authority, trading standards and other partners to improve this.

 

» Click here to read further information on CQC’s website

» Click here to view the detailed version for information on visiting rights in care homes (PDF)