During one of the busiest periods for hospitals, it’s important to try and select the right service to meet your service user’s needs when they are in need of medical help.

The NHS guide below highlights common illnesses and the correct service to contact, as well as the nearest A+E or minor injuries centres.

Download or print the guide below.

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Homecare services can print off copies of the form to give to service users to put up in their own homes.