Take advantage of the support available to you from HCPA that could improve your Care ratings:
The CQC reported that nearly three quarters of care homes that they originally rated Inadequate have now improved their ratings.
Responding to the report, HCPA Head of Operations Wesley Hughes said: “We know from our own work with care providers that CQC inspection ratings can act as a trigger to tackle difficult issues. We also recognise the factors that CQC identify as supporting improvement: investment in training, personalised support, and involving users and frontline staff in decision-making.”
HCPA works with members to improve their policies, procedures and practices by sharing best practice and developing the skills of staff through our fully funded training and open courses, as well as our advanced champion pathways and specialist training. We can also train your team leaders, trainers, managers and business owners.
Please see the links below to see how we can help you improve: