Please share this survey with families you support who will have used Adult Care Services.

Hertfordshire County Council’s Adult Care Services co-production advisory group has launched a survey to better understand the needs, challenges and aspirations of all Hertfordshire communities.

The online survey asks people to answer three questions, to collect views about how getting in touch with social care for information, advice and support is working for them. There is also the chance to take part in workshops in September. The survey and workshop results will be used to inform and shape the County’s ongoing improvement plans around the Gateway Service.

Please share your views and experiences by taking part in their short survey. People aged 18 years and above living in Hertfordshire who have contacted adult care services for information and support, or their carers/family members as well as representatives of community groups or other local organisations based in Hertfordshire are invited to take part. It should take around 10 minutes to complete.

Click here for a link to the survey
Click here for a link to the easy read survey

If you would like more information about this survey or would prefer to complete it by telephone or video call, request a print or braille version or in an accessible format please contact 01992 55 53 54 or

The survey is open until 5th August.