The implementation of Central Alerting Systems (CAS) alerts is vital to ensure that your residents’ safety is maintained to national standards.

To ensure that you don’t miss out on CAS alerts, it is vital that your organisation has signed up to receive all of the CAS alerts by registering for the system.

It is important to ensure that the email address used for the CAS alerts is one that can be accessed via a number of staff members to ensure that it reaches someone regardless of annual leave or staff sickness. However, please note that information governance and data protection requirements must be adhered to.

It is recommended that you have a system in place to ensure that CAS alert emails are checked regularly (daily checks are recommended) so that alerts are logged, screened for relevance, an action plan is developed when necessary, and the information is shared with staff, along with a documented log of completed actions when appropriate.

To learn more about registering for CAS alerts and CQC expectations please read this document by visiting the Member Zone under Guidelines.