…with the assistance of our fully-funded NHS-Mail service!


Happy faces all around as Kestrel Grove proudly becomes the first provider to reach a new standard in data protection with the assistance of our NHS-Mail service.


We are proud to work with NHS England to assist Care Providers across Herts and West Essex to get the safest means of communications available, provided at no-cost. General Data Protection Regulation (GDPR) laws, plus new contractual and inspection elements, mean it is now essential for care providers to have NHS email accounts.  


We have assisted and supported Kestrel Grove’s journey by providing templates, guidance documents, and easy to understand help. Management and staff at Kestrel Grove (a Residential and Nursing Home in Bushey Heath)  told us “We attended the HCPA NHS DSP Toolkit workshop which was extremely informative, professional, interesting and without such a brilliant presentation, we would have found it very difficult to achieve our goal in the time and manner that we did.”


There have been significant steps taken towards GDPR compliance as Europe is now covered by the world’s strongest data protection rules. The mutually agreed GDPR came into force on May 25, 2018, and is designed to modernise laws that protect the personal information of individuals.


One of the biggest, and most talked about elements of GDPR has been the ability for regulators to fine businesses that don’t comply with it. If an organisation doesn’t process an individual’s data in the correct way, it can be fined. If  the organisation requires it, and doesn’t have a data protection officer, it also can receive the fine. There are also hefty fines for security breaches.


In the UK, these monetary penalties could result in fines of up to €10 million or two per cent of a firm’s global turnover (whichever is greater). Those with more serious consequences can have fines of up to €20 million or four per cent of a firm’s global turnover (whichever is greater).


For instance,  a healthcare giant was fined £175,000 by UK regulators for “systematic data protection failures” after an employee stole thousands of customers’ data, which included names, dates of birth, email addresses, and nationality, and offered it for sale on the ‘dark web’ (Source: Telegraph.co.uk).


The data breach, which happened between January and March 2017, affected 547,000 global customers, who were not informed until two months after the incident. The Information Commissioner’s Office (ICO) said that it had discovered technical and organisational failures that left 1.5 million records at risk for a long time as the company had failed to have effective security measures in place to protect customers’ personal information (Source:  ICO.com).


Even though the enforcement date for GDPR may have already passed, data protection is an ever-evolving element in the business world and keeping on top of data can be tricky. If you want fast, secure, and free NHS email for your home, or have concerns about data protection, visit our webpage www.hcpa.info/nhs-mail or call Peter Bullen or Tracy Rice  on 01707 536020.

This service is fully-funded and provided at no cost to you, however it is time limited.  Don’t miss out!