• Time Management for Leaders – Applying the 7 Habits of Highly Effective People

    Virtual Classroom

        Course fee: HCPA Full Member: Fully funded* | ACE Member: £33+VAT | Associate Member: £38+VAT | Non-member: £50+VAT Half day course via Virtual Classroom This half-day session is delivered live by our expert trainer in an interactive virtual environment, meaning there are no hidden travel costs and fits easier into busy schedules. Sessions are […]

    Free
  • Resolving Conflict, Providing Feedback, and Managing Complaints: Essential Knowledge and Skills for those New to Leadership

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

        Course fee: HCPA Full Member: Fully funded* | ACE Member: £50+VAT | Associate Member: £56+VAT | Non-member: £75+VAT One day course at HCPA Campus Effective leadership requires the ability to navigate conflict, provide constructive feedback, and manage complaints with confidence and professionalism. This course is designed for those new to leadership or taking on […]

    Free

    Manager Forum for Older People Care Services – Virtual

    Virtual Classroom

    Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A 2 hour forum virtual via MS Teams! Join our forum for Managers who work in Older Persons care services – In Person or Online! That’s right, two options: either attend in person at our Mundells site (limited spaces) […]

    Free

    Advance Care Planning in End of Life Care – Homecare & Supported Living

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

    One day course at HCPA Campus We are delighted to host on behalf of Hertfordshire Hospices this interactive workshop on how to get the conversation started regarding Advance Care Planning. This course will be facilitated and be interactive looking at tools, templates for Advance Care Planning. Learning Outcomes: • At the end of the day, […]

    Free
  • Understanding Performance Management

    Virtual Classroom

        Course fee: £112.50 +VAT Adult social care employers in England can claim up to £135 per staff member on completion of Lead to succeed. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! One day course via Virtual Classroom This Skills for Care CPD module […]

    Free

    Creating a Supportive Dementia Care Culture – Key Information for Managers

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

        Course fee: HCPA Full Member: Fully funded* | ACE Member: £33+VAT | Associate Member: £38+VAT | Non-member: £50+VAT Half day course at HCPA This course empowers managers to build a compassionate and proactive dementia care culture. Key areas include myth-busting, understanding unconscious bias, and challenging outdated perceptions. You’ll learn essential skills in person-centred […]

    Free

    Recommended Summary Plan for Emergency Care and Treatment (ReSPECT)

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

    One day course at HCPA Campus We are delighted to host on behalf of Hertfordshire Hospices this interactive workshop on how to get the conversation started regarding ReSPECT. This course will be facilitated and be interactive looking at tools, templates and case studies to aid in the ReSPECT process. Learning Outcomes: • Gain confidence in […]

    Free

    Quality Life History to Support Dementia Care in Homecare Settings Webinar

    Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A 2 hour Webinar via Zoom! Join us for an engaging and practical session on Quality Life History to Support Dementia Care in Homecare. This fully funded online learning session is designed specifically for Homecare staff in Hertfordshire. You’ll […]

    Advance Care Planning in End of Life Care – Residential & Nursing

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

    One day course at HCPA Campus We are delighted to host on behalf of Hertfordshire Hospices this interactive workshop on how to get the conversation started regarding Advance Care Planning. This course will be facilitated and be interactive looking at tools, templates for Advance Care Planning. Learning Outcomes: • At the end of the day, […]

    Free
  • Digital & Data CHAMPION…

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

        Course fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT  Four day course at HCPA Campus All sessions must be attended Day 1: 04/08/2025 Day 2: 13/08/2025 Day 3: 18/08/2025 Day 4: 26/08/2025 This course will enable Care professionals to take on the role of […]

    Free

    An introduction to Prevention and Enablement – For Homecare Providers

    Virtual Classroom

    Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A 1 hour Webinar via Zoom! HCPA are pleased to welcome you to this interactive online learning session. Learning Objectives • How to use the Prevention and Enablement Framework • The effectiveness of Goal setting • Building your champion […]

    An introduction to Prevention and Enablement – Practical Tips for Care Staff – For Homecare Providers

    Virtual Classroom

    Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A 1 hour Webinar via Zoom! HCPA are pleased to welcome you to this interactive online learning session. Learning Objectives • Understanding what Prevention and Enablement is • Understanding the principles of Enabling Care • Understanding the importance of […]

  • Enabling & Posture CHAMPION…

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

        Course fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT Four day course at HCPA Campus All sessions must be attended Day 1: 05/09/2025 Day 2: 12/09/2025 Day 3: 19/09/2025 Day 4: 26/09/2025 Your application has been approved! If the approved nominated person can attend […]

    Free

    Enabling & Posture CHAMPION – Application

        Course fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT Four day programme open for applications Day 1: 05/09/2025 | Day 2: 12/09/2025 | Day 3: 19/09/2025 | Day 4: 26/09/2025 All sessions must be attended Lead Excellence in Care with HCPA Champions Empower your […]

    Internal Training – Safeguarding intermediate level…

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

    One day course at HCPA Campus This course is for HCPA Staff only. Learning objectives: • Understand the impact of current legislation for the safeguarding of adults at risk of abuse or neglect • Understand how to respond to suspected or alleged abuse • Understand how to participate in inter-agency, joint or integrated working in […]

    Free

    UTI and Catheter Care Webinar

    Virtual Classroom

    Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A 1.5 hour Webinar via MS Teams! Join us for this essential webinar, led by Hertfordshire and West Essex Integrated Care Board, aimed at improving safety and quality of care by preventing urinary tract infections (UTIs) and enhancing catheter […]

    Trauma Informed Approaches and becoming a trauma informed organisation – with HPFT

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

    Course fee: HCPA Full Member: Fully funded* Associate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT  One day course at HCPA Delegates will have an opportunity to understand the widespread nature of trauma within populations, and how these can manifest on both an individual, community, cultural and national level. Delegates will learn how traumatic […]

    Free

    Think Big, Lead Smart – Well-Led

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

        Course fee: HCPA Full Member: Fully funded* | ACE Member: £437.50+VAT | Associate Member: £437.50+VAT | Non-member: £437.50+VAT FIVE day course either at HCPA Campus or by Virtual Classroom All sessions must be attended Day 1: 17/09/2025 Day 2: 01/10/2025 Day 3: 16/10/2025 Day 4: 04/11/2025 Day 5: 20/11/2025 Are you in a […]

    Free

    Think Big, Lead Smart – Well-Led

    Virtual Classroom

        Course fee: HCPA Full Member: Fully funded* | ACE Member: £437.50+VAT | Associate Member: £437.50+VAT | Non-member: £437.50+VAT FIVE day course either at HCPA Campus or by Virtual Classroom All sessions must be attended Day 1: 17/09/2025 Day 2: 01/10/2025 Day 3: 16/10/2025 Day 4: 04/11/2025 Day 5: 20/11/2025 Are you in a […]

    Free

    Understanding Self-Management Skills

    Virtual Classroom

        Course fee: £112.50 +VAT Adult social care employers in England can claim up to £135 per staff member on completion of Lead to succeed. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! One day course via Virtual Classroom Join this online CPD module from […]

    Free

    Adult Disability Services Manager Forum

    Virtual Classroom

    Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A 2 hour forum virtual via MS Teams! Join our forum for Managers, Deputies, Unit Leads, Team Leaders and Compliance leads, who work in Adult Disability Care Services This forum is designed to be your space – a place […]

    Free

    Internal Training – Introduction to TEAMology…

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

    Half day course at HCPA Campus This course is for HCPA Staff only. In this fun and engaging session, you’ll be introduced to our powerful TEAMology Tool, designed to boost your self-awareness, communication skills, and understanding of team dynamics. At the heart of TEAMology is the concept of Intent vs. Perception, helping you see how […]

    Free
  • Internal Training – HCPA Customer Care Standards and Call Handling Refresher…

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

    1 hour hybrid session This course is for HCPA Staff only. This course is intended as a refresher for all HCPA staff who are expected to handle telephone enquiries from customers. It will cover our own customer service standard and discuss the current process for handling calls and dealing with enquiries efficiently. *Please note: As […]

    Free

    Managing People – Proactively Raising Productivity through Performance Management

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

        Course fee: HCPA Full Member: Fully funded* | Associate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT One Day course at HCPA People are any company’s greatest asset and even more so in the care sector, so how do you ensure you keep the right people in the right jobs? This course […]

    Free

    Wound Management CPD for Nurses

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

        Course fee: Non-member: £150+VAT Associate Member: £112+VAT | ACE Member: £100+VAT | HCPA Full Member: Fully funded* Two day course at HCPA Day 1: 08/10/2025 Day 2: 09/10/2025 This interactive course will provide valuable insight into current local and national drivers directing management of pressure ulcers and wound care. There will be revision […]

    Free

    Winter Planning Webinar

    Virtual Classroom

        1 hour webinar This webinar will include expert advice and analysis from Public Health, UKHSA, HCC and HCPA, covering topics such as: Vaccination, IPC guidance, Winter Readiness Toolkit, Healthy Homes over winter, preparing Business Continuity Plans and more! This webinar is for all types of care settings and we encourage you to join […]

    Bed Rail Risk Management for Managers

    Virtual Classroom

    Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A 1.5 hour Webinar via Zoom! HCPA are pleased to welcome you to this interactive online learning session. This session will help managers confidently navigate decisions about the use of bed rails and bed levers, in line with MHRA […]

    Bed Care Management – Risks and how you can support – For Homecare Providers

    Virtual Classroom

    Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A 1 hour Webinar via Zoom! HCPA are pleased to welcome you to this interactive online learning session. Learning Objectives • Exploring people’s experiences of Bed Care • Sharing potential barriers of Bed Care Management • Ensuring a supportive […]

    Market Shaping Forum – Understanding Plus Size Care Opportunities for Care Homes

    Virtual Classroom

    1.5 hour virtually via MS Teams Only available for Care Homes & Nursing Homes in Hertfordshire Join us for the Market Shaping Online Forum with Hertfordshire Residential and Nursing Homes focused on Plus Size care, hosted by HCPA and led by HCC Adult Care Services. This essential session aims to raise awareness of the growing […]

    Falls Management – Ensure your service is up to date with best practice – For Homecare Providers

    Virtual Classroom

    Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A 1 hour Webinar via Zoom! HCPA are pleased to welcome you to this interactive online learning session. Learning Objectives • Ensure you are aware of robust risk assessing for falls • Discuss falls interventions and share best practice, […]

    Sensory Loss Awareness

    HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

        Course fee: HCPA Full Member: Fully Funded* Associate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT One day course at HCPA Campus This training course is designed to equip care workers with the knowledge and skills to effectively support adults living with sensory loss. Participants will develop an understanding of how sensory […]

    Free