Managing People – Proactively Raising Productivity through Performance Management

Course fee: HCPA Full Member: Fully funded* | Associate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT
One Day course at HCPA
People are any company’s greatest asset and even more so in the care sector, so how do you ensure you keep the right people in the right jobs?
This course has been designed to support managers at all levels to reflect on staff performance and grow staff teams to work together creating a ‘can do’ environment where challenges are met with passion and enthusiasm and staff are confident in their place in the company. Delegates will learn how to stand back and look at systems and process models 

Learning objectives:

• Identify key responsibilities of a Leader.  
• Understand reasons for performance management.  
• Recognise the balance between challenge and support.  
• Analyse the differences of a leader and a manager.  
• Distinguish between the 4 leadership styles.  
• Demonstrate effective coaching skills.  
• Examine feedback tools.  
• Evaluate knowledge using case studies.  

*Please note: As per our T&C’s, this course carries a fee in the event of non-attendance, non-completion or late cancellation.
Bookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
Delegates who are late may not be admitted into the training and a cost incurred.