We have used Herts Good Care since it started. It is an excellent service and is highly effective as we have a lot more information on each candidate prior to us calling them. The team are all great, very responsive and follow up with us about the applicants they have sent our way. The candidates expect our call and we contact them straight away which means we have more success. Another bonus is that the service is free!

The Herts Good Care team are knowledgeable and supportive. They are always aware of my needs and have responded by sending me, appropriate applicants. The provides of uploading adverts was also straightforward and the team have made suggestions to improve our adverts. As a result of using Herts Good Care, our process has become smarter and quicker. The team contact me for regular updates on applicants which keeps the process on track. I would recommend Herts Good Care because they are professional, quick to respond, friendly and have a good understanding of the sector and our requirements.

I would say that HCPA are very supportive and really work with us providing good candidates. They always consider our needs and the resident’s needs. There is nothing I would change about the service as when we get staff through HCPA they are very good and pro-active members of the team.

Herts Good Care have been very good in asking what you need from the roles that are being advertised so they can send the right people our way. They hold a very good reputation and are so focused on good care that anyone looking for a job in the caring industry knows they can go to them. Herts Good Care helped us start to use video interviews during the height of the lockdown and this is something we will continue moving forward.

It is very helpful to have the initial screening completed by the HCPA team and it saves me filtering through lots of unsuitable CVs. HCPA’s Herts Good Care team are a supportive team of professionals who know their sector well. They are genuinely keen to source the right staff for the right settings, and I wholeheartedly recommend their services.