We have used Herts Good Care since it started. It is an excellent service and is highly effective as we have a lot more information on each candidate prior to us calling them. The team are all great, very responsive and follows up with us about the applicants they have sent our way. The candidates expect our call and we contact them straight away which means we have more success. Another bonus is that the service is free! It is an excellent service.

The responsiveness and support of the team make life in a stressful industry much easier. Sara is extremely responsive and supportive of any recruitment needs we have as well as being extremely professional and polite. She listens to what we need and takes time to ensure the candidates are more likely to be as good a fit for us as we are for them. Everyone gets back to us promptly and shows a keen interest in what we are looking for and making sure all the nuances of the posts we advertised are clear. Because it is part of HCPA there is no pushiness, nobody trying to earn a commission, it is client-centred allowing you to get the right people which enables the delivery of service far more effective and person-centred.

It is very helpful to have the initial screening completed by the HCPA team and it saves me filtering through lots of unsuitable CVs. HCPA’s Herts Good Care team is a supportive team of professionals who know their sector well. They are genuinely keen to source the right staff for the right settings, and I wholeheartedly recommend their services

Herts Good Care has been very good at asking what you need from the roles that are being advertised so they can send the right people our way. They hold a very good reputation and are so focused on good care that anyone looking for a job in the caring industry knows they can go to them. Herts Good Care helped us start to use video interviews during the height of the lockdown and this is something we will continue with moving forward.

HCPA assists where and when needed. They have a fast and efficient friendly team, they send over top-quality candidates. Having more staff onboard is gradually reducing agency hours. The Herts Good Care team sends me regular candidates and are always on the other end of the phone when I need assistance. They are patient and understanding, able to assist me in the areas where I am struggling. I enjoy working with them all.

The Herts Good Care team is knowledgeable and supportive. They are always aware of my needs and have responded by sending me appropriate applicants. The process of uploading adverts was also straightforward and the team has made suggestions to improve our adverts. As a result of using Herts Good Care, our process has become smarter and quicker. The team contacts me for regular updates on applicants which keeps the process on track. I would recommend Herts Good Care because they are professional, quick to respond, friendly, and have a good understanding of the sector and our requirements.

We have spent thousands to recruit from CV-Library, Total Jobs, Reed, and others and the quality of applicants is nowhere near the quality of applicants through HCPA. This is because HCPA puts lots of effort into speaking with candidates, finding out as much detailed information about them as possible – skills, knowledge, work history, personality, attitude. Basically, HCPA does the interviews instead of us. They do select only the best candidates and provide comprehensive information about them so we as an employer can make a more informed decision if would like to proceed with face to face interview. With applicants from other national recruitment companies and job boards you spend days calling applicants and might not even get 1 interview out of 100 applicants. Please continue everything that you do and do not stop! Thank you enormously!

I have been so impressed with the Good Care recruitment team. This has been the first time that we have used this service and from the job description to hiring a candidate they have been so helpful and supportive. I could not recommend this service more highly or thank Nicole enough for all the work they have done to find us the perfect candidate. If you are looking for fantastic candidates that meet the job description and want to work with a professional organisation to do this then you should definitely contact the Herts Good Care team.