News
News
Looking for ways to help people you support stay healthy and connected in the community?
Care staff and providers are being encouraged to consider Hertfordshire Health Walks, either by attending with the person you support or by suggesting they take part. More than 4,300 organised walks were delivered across the county between April 2025 and March 2026,...
The Power of Music – Music in Herts Dementia Care Champion is now open for Day Opportunity Services
We would love you and your team to join our webinar to find out more about the Power of Music – Music in Herts Dementia Care programme, specifically designed to support Care Homes and now day opportunity services working with people living with...
Care Home Communications
Care homes rarely need overly complex phone systems, yet many struggle with unreliable communications due to how their systems were originally installed. Poor Wi‑Fi coverage and limited mobility often mean staff using wireless devices experience dropped calls and weak...
Introducing “Behavioural Expressions of Need”: Why Language Matters in Dementia Care
Language has always played a powerful role in how we understand and support people living with dementia. Over the years, many terms have been used to describe a person’s experience — and too often, those terms have carried negative or stigmatizing connotations....
CQC publishes research on good practice for Dementia Care
With ever growing dementia care needs, the CQC report highlights the good practice taking place across Uk care organisations. The findings show that high‑quality dementia care is co‑produced with people and those who know them best, enabling meaningful social...
“Well‑Led” starts with confident performance management.
CQC expects evidence of how leadership supports quality, staff wellbeing and continuous improvement. Regulation 17 means demonstrating strong oversight, timely support for staff, and a positive culture where learning and resilience are built into day‑to‑day practice,...
Use the Impartial Feedback Service to support your CQC Inspections
In a recent blog from CQC Prof Bola Owolabi CBE, Chief Inspector of Primary Care and Community Services, wrote about how CQC use feedback to improve care. As a Chief Inspector at the Care Quality Commission (CQC), I’m keenly aware of the importance of people’s...