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Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A 2 hour forum virtual via MS Teams! Join our forum for Managers, Deputies, Unit Leads, Team Leaders and Compliance leads, who work in Adult Disability Care Services This forum is designed to be your space – a place […]
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1 hour hybrid session This course is for HCPA Staff only. This course is intended as a refresher for all HCPA staff who are expected to handle telephone enquiries from customers. It will cover our own customer service standard and discuss the current process for handling calls and dealing with enquiries efficiently. *Please note: As […]
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Course fee: HCPA Full Member: Fully funded* | Associate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT One Day course at HCPA People are any company’s greatest asset and even more so in the care sector, so how do you ensure you keep the right people in the right jobs? This course […]
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Course fee: HCPA Full Member: Fully Funded* Associate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT One day course at HCPA Campus This training course is designed to equip care workers with the knowledge and skills to effectively support adults living with sensory loss. Participants will develop an understanding of how sensory […]
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2 hour session at HCPA Campus HCPA and Winncare are running train the trainer refresher training on using falls lifting equipment. This train the trainer session will allow your staff to cascade information down to other members of staff. This is an opportunity to: • Have a reminder of best practice in using the lifting […]
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