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X-WR-CALDESC:Events for HCPA
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251003T091500
DTEND;TZID=Europe/London:20251003T101500
DTSTAMP:20260420T182848
CREATED:20250929T124916Z
LAST-MODIFIED:20250929T124916Z
UID:10002013-1759482900-1759486500@www.hcpa.info
SUMMARY:Internal Training - HCPA Customer Care Standards and Call Handling Refresher...
DESCRIPTION:1 hour hybrid session\nThis course is for HCPA Staff only. \nThis course is intended as a refresher for all HCPA staff who are expected to handle telephone enquiries from customers. \nIt will cover our own customer service standard and discuss the current process for handling calls and dealing with enquiries efficiently. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/internal-training-hcpa-customer-care-standards-and-call-handling-refresher/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:HCPA Internal sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251003T100000
DTEND;TZID=Europe/London:20251003T160000
DTSTAMP:20260420T182848
CREATED:20250724T153950Z
LAST-MODIFIED:20250724T154049Z
UID:10001900-1759485600-1759507200@www.hcpa.info
SUMMARY:Managing People - Proactively Raising Productivity through Performance Management
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | Associate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT\nOne Day course at HCPA\nPeople are any company’s greatest asset and even more so in the care sector\, so how do you ensure you keep the right people in the right jobs?\nThis course has been designed to support managers at all levels to reflect on staff performance and grow staff teams to work together creating a ‘can do’ environment where challenges are met with passion and enthusiasm and staff are confident in their place in the company. Delegates will learn how to stand back and look at systems and process models  \nLearning objectives: \n\nIdentify key responsibilities of a Leader.  \nUnderstand reasons for performance management.  \nRecognise the balance between challenge and support.  \nAnalyse the differences of a leader and a manager.  \nDistinguish between the 4 leadership styles.  \nDemonstrate effective coaching skills.  \nExamine feedback tools.  \nEvaluate knowledge using case studies.  \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/managing-people-proactively-raising-productivity-through-performance-management-cohort-01/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251008T100000
DTEND;TZID=Europe/London:20251008T160000
DTSTAMP:20260420T182848
CREATED:20250904T100313Z
LAST-MODIFIED:20251002T211249Z
UID:10001996-1759917600-1759939200@www.hcpa.info
SUMMARY:Wound Management CPD for Nurses
DESCRIPTION:  \n  \nCourse fee: Non-member: £150+VAT\nAssociate Member: £112+VAT | ACE Member: £100+VAT | HCPA Full Member: Fully funded* \nTwo day course at HCPA\nDay 1: 08/10/2025\nDay 2: 09/10/2025 \nThis interactive course will provide valuable insight into current local and national drivers directing management of pressure ulcers and wound care. There will be revision of anatomy and physiology of wounds and wound healing \, pressure ulcer prevention\, identification and management. Practical sessions in wound dressings selection and how to use ‘Great Skin’ resources. \nLearning objectives: \nWound Management Day 1\n• Understand the impact of National and local drivers for wound care\n• Revision of Anatomy & Physiology of the skin and wound healing\n• Understanding the importance of accurate Holistic Wound assessment\n• Identify management options and introduction of local pathways\n• Gaining knowledge in prevention and management of Skin tears\n• Developing further skills in dressing products selection according to wound type\n• Identifying and managing lower limb conditions\n• Explore foot health in care settings and care of the diabetic foot \nPressure ulcer Prevention and Management Day 2\n• Gain knowledge of national and local drivers for pressure ulcer prevention\n• Review the physiology of pressure ulcer development and identification of pressure damage\n• Implement ASSKING care bundles with ‘Great Skin’ resources into care settings with application to surface including seating and posture\, skin inspection\, risk assessment\, keeping patients/residents moving\, continence management and good nutrition\n• Understand the importance of developing skills and knowledge in giving information and teaching colleagues\, residents and their families in the care setting to raise awareness and reduce risk. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/cpd-for-nurses-in-nursing-homes/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251009T110000
DTEND;TZID=Europe/London:20251009T120000
DTSTAMP:20260420T182848
CREATED:20250827T104247Z
LAST-MODIFIED:20250827T104313Z
UID:10001984-1760007600-1760011200@www.hcpa.info
SUMMARY:Winter Planning Webinar
DESCRIPTION:  \n  \n1 hour webinar\nThis webinar will include expert advice and analysis from Public Health\, UKHSA\, HCC and HCPA\, covering topics such as: Vaccination\, IPC guidance\, Winter Readiness Toolkit\, Healthy Homes over winter\, preparing Business Continuity Plans and more! \nThis webinar is for all types of care settings and we encourage you to join \nCLICK HERE TO REGISTER\nEach attendee needs to be individually registered
URL:https://www.hcpa.info/courses/winter-planning-webinar/
LOCATION:Virtual Classroom
CATEGORIES:Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251014T100000
DTEND;TZID=Europe/London:20251014T113000
DTSTAMP:20260420T182848
CREATED:20250813T084543Z
LAST-MODIFIED:20251012T194602Z
UID:10001970-1760436000-1760441400@www.hcpa.info
SUMMARY:Bed Rail Risk Management for Managers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1.5 hour Webinar via Zoom!\n \nHCPA are pleased to welcome you to this interactive online learning session. \nThis session will help managers confidently navigate decisions about the use of bed rails and bed levers\, in line with MHRA guidance and best practice principles. The training will cover when equipment is necessary\, how to complete risk assessments effectively\, and how to ensure decisions are always safe and person-centred. \nBy the end of this session\, participants will be able to:\n1. Understand the purpose and key content of the new Bed Rail Risk Management Guide.\n2. Recognise their responsibilities under the National Patient Safety Alert regarding bed rail safety.\n3. Identify when and how bed rails and bed levers should be considered\, in line with MHRA guidance.\n4. Confidently oversee the completion of risk assessments for bed rails within their service.\n5. Support care staff to make safe\, person-centred decisions about bed rail use.\n6. Understand when to escalate concerns or request a community-based review. \nFULLY BOOKED\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/bed-rail-risk-management-for-hertfordshire-managers-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251014T140000
DTEND;TZID=Europe/London:20251014T150000
DTSTAMP:20260420T182848
CREATED:20250723T091905Z
LAST-MODIFIED:20251002T213031Z
UID:10001876-1760450400-1760454000@www.hcpa.info
SUMMARY:Bed Care Management - Risks and how you can support - For Homecare Providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1 hour Webinar via Zoom!\n \nHCPA are pleased to welcome you to this interactive online learning session. \nLearning Objectives\n• Exploring people’s experiences of Bed Care\n• Sharing potential barriers of Bed Care Management\n• Ensuring a supportive experience for someone who is receiving Bed Care\n• Contracture Management\n• The importance of accurate documentation \nFULLY BOOKED\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/bed-care-management-risks-and-how-you-can-support-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251014T140000
DTEND;TZID=Europe/London:20251014T153000
DTSTAMP:20260420T182848
CREATED:20250929T203723Z
LAST-MODIFIED:20250929T204001Z
UID:10002016-1760450400-1760455800@www.hcpa.info
SUMMARY:Market Shaping Forum - Understanding Plus Size Care Opportunities for Care Homes
DESCRIPTION:1.5 hour virtually via MS Teams\nOnly available for Care Homes & Nursing Homes in Hertfordshire \nJoin us for the Market Shaping Online Forum with Hertfordshire Residential and Nursing Homes focused on Plus Size care\, hosted by HCPA and led by HCC Adult Care Services. \nThis essential session aims to raise awareness of the growing needs of the plus size care market\, both now and in the future. \nThe forum will explore:\n• Current landscape and perceptions\n• Commissioning expectations and requirements\n• Barriers and Challenges to delivery\n• Training and equipment provision\n• Next Steps \nThe forum will include interactive breakout discussions to identify support mechanisms\, potential challenges and innovative opportunities for delivering plus size care. \nWe encourage any Residential or Nursing Homes that are interested in learning more to join us\, you do not need to be currently delivering this area of care! \nYou will have an opportunity to share insights and feedback which will help shape future strategies and support frameworks. \nClick here to book
URL:https://www.hcpa.info/courses/market-shaping-forum-understanding-plus-size-care-opportunities-for-care-homes/
LOCATION:Virtual Classroom
CATEGORIES:Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251028T103000
DTEND;TZID=Europe/London:20251028T113000
DTSTAMP:20260420T182848
CREATED:20250723T092259Z
LAST-MODIFIED:20251009T210355Z
UID:10001877-1761647400-1761651000@www.hcpa.info
SUMMARY:Falls Management - Ensure your service is up to date with best practice - For Homecare Providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1 hour Webinar via Zoom!\n \nHCPA are pleased to welcome you to this interactive online learning session. \nLearning Objectives\n• Ensure you are aware of robust risk assessing for falls\n• Discuss falls interventions and share best practice\, linked to the World Falls guidance\n• Ensure triangulation across care planning\n• The importance of building your internal MDT\n• Be aware of the power of exercise and movement \nFULLY BOOKED\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/falls-management-ensure-your-service-is-up-to-date-with-best-practice-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251029T100000
DTEND;TZID=Europe/London:20251029T160000
DTSTAMP:20260420T182848
CREATED:20251003T151730Z
LAST-MODIFIED:20251024T123155Z
UID:10002033-1761732000-1761753600@www.hcpa.info
SUMMARY:Sensory Loss Awareness
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully Funded*\nAssociate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \nThis training course is designed to equip care workers with the knowledge and skills to effectively support adults living with sensory loss. Participants will develop an understanding of how sensory processing systems work\, the different types of sensory loss\, and the potential causes and impacts on individuals’ daily lives. The course will place strong emphasis on person-centred approaches\, ensuring that care workers can plan and deliver meaningful support tailored to individual needs. \nThe session will also cover the role of legislation\, with particular focus on the Mental Capacity Act 2005\, and introduce the Sensory Framework within Hertfordshire. Care workers will explore practical strategies\, resources\, and services available to promote independence\, inclusion\, and quality of life for people experiencing sensory loss. \nLearning objectives: \n• Identify the key Sensory Processing Systems\n• Describe the main types of Sensory Loss\n• Identify the Causes of Sensory Loss\n• Explain the Impacts of Sensory Loss\n• Summarise Strategies for Planning and providing Person-Centred Support\n• Explain how the Mental Capacity Act 2005 supports individuals with Sensory Loss\n• Describe the Sensory Framework in Hertfordshire\n• Identify appropriate sources of Support\, Services\, and Guidance\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/sensory-loss-awareness/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251030T100000
DTEND;TZID=Europe/London:20251030T120000
DTSTAMP:20260420T182848
CREATED:20250808T092308Z
LAST-MODIFIED:20251009T210559Z
UID:10001951-1761818400-1761825600@www.hcpa.info
SUMMARY:Eating Drinking and Ageing well
DESCRIPTION:  \n  \nCourse fee: Fully funded \n2 hour webinar via Zoom\n\nThis webinar will introduce you to the foundations of a healthy and balanced diet for your clients to support them in eating\, drinking and ageing well. It will cover the importance of enjoying food and mealtimes\, maintaining a healthy weight\, keeping hydrated and having a nutrient rich diet. \nLearning Objectives\n1. Recognise how taking pleasure in food and drink can help maintain health by eating well.\n2. Explain why maintaining your weight as you age is usually best for good health.\n3. Describe why it is important to keep active.\n4. Explain what a nutrient rich diet is and its importance as you age.\n5. Identify the role and importance of vitamin D for good health.\n6. Describe ways to ensure an adequate fluid intake to prevent dehydration. \nFULLY BOOKED\nEach attendee needs to be individually registered\nDelegates who are late may not be admitted into the session
URL:https://www.hcpa.info/courses/eating-drinking-and-ageing-well-online-learning-session-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251030T133000
DTEND;TZID=Europe/London:20251030T153000
DTSTAMP:20260420T182848
CREATED:20250829T083453Z
LAST-MODIFIED:20251027T151449Z
UID:10001989-1761831000-1761838200@www.hcpa.info
SUMMARY:Lifting Cushions refresher...
DESCRIPTION:2 hour session at HCPA Campus \nHCPA and Winncare are running train the trainer refresher training on using falls lifting equipment. This train the trainer session will allow your staff to cascade information down to other members of staff. \nThis is an opportunity to:\n• Have a reminder of best practice in using the lifting cushions and ask Winncare any questions you may have.\n• An update of the new falls Management pathway in Care homes and the resources to go with this. This includes best practice documentation and falls risk assessments. \nPlease book onto this session\, or follow the links below for alternative sessions: \nWednesday 29th October 10:00-12:00\nThursday 30th October 10:00-12:00\nPlease book a maximum of 4 staff on each session. It will also be useful to send a night shift member of staff so they can cascade down to the rest of the team.
URL:https://www.hcpa.info/courses/lifting-cushions-refresher-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
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