CQC – Window safety

Falls from windows often result in serious or fatal injuries, but this harm is avoidable. The CQC want to ensure that providers are keeping people under their care safe. CQC have been alerted to an incident where a care home resident deliberately attempted to bypass a...

Do you need NHSmail for your CQC registered service?

NHSmail is available for free for all CQC registered care providers in England, who have met at least ‘approaching standards’ on the Data Security and Protection Toolkit. There are many reasons that providers should have NHSmail email addresses: 1 – It is the email...

Protecting people using wheelchairs

The impact of posture on health and function is a fundamental part of an Enabling Approach to Care. Many Care providers will use one size fits all chairs and wheelchairs without realising the potential negative impacts for the people who sit in them. CQC has recently...

Beware of fake inspectors!

One Hertfordshire service recently had a call from a bogus inspector last night claiming 5 inspectors were on their way in 90 minutes following 2 WB reports. The call was made at 11.45pm from someone called Lisa Williams claiming to be an inspector. An inspection...

Data Security and Protection

HCPA are the regional coordinators for Better Security Better Care, a fully-funded national task force who exist to support care providers manage data protection, information governance and cyber risks.  We help care providers understand data protection by supporting...