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New process for CQC complaints

The CQC recently announced in their April newsletter that the process for making complaints to CQC has now changed. All complaints about CQC will now be managed by a new national complaints function. This function provides a single point of contact and is responsible...

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The LeDeR Programme

The Learning Disability Mortality Review (LeDeR) Programme The Learning Disability Mortality Review (LeDeR) Programme, is a national programme that has been set up to drive improvement in the quality of health and social care service delivery for people with a...

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7th June Member’s Network Event: Medicines Best Practice

The next Member’s Network Event will be taking place on Wednesday 7th June at Shendish Manor, Hemel Hempstead, and is Fully Funded for members to attend. This event will focus on Medication, and will feature expert speakers from NICE and the CCG Pharmacy teams. As...

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SMILE’s Caring Gardens

As you know, the SMILE arm of HCPA is continually looking for funding to enable us to give members the benefit of funded classes, so we thought we would share with you this latest grant and how we are spending it. If you would like to benefit from SMILE classes then...

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Changes to coroner duty in DoLS and MCA 2005

From 3 April 2017, coroners will no longer have a duty to undertake an inquest into the death of every person who was subject to a Deprivation of Liberty Safeguards (DoLS) authorisation. An inquest will still be required if the person died before Monday 3 April 2017,...

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Important CQC Approved Training Information

We noticed in a recent CQC newsletter that they explained that they did not approve training providers, and wanted to remind members of this fact but also that we took the step to approve training providers in Hertfordshire to give some quality assurance to our...

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