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Accessing Community Learning Disability Nursing Support

We have been informed that the process for accessing Learning Disability support has now changed. HCC recommend you go through to the Health Liaison Team dedicated number (01438 845372) or email healthliaisonteam.referrals@hertfordshire.gov.uk. » Click here for a...

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DNACPR Documentation and the Ambulance Service

We know there have been a lot of misconceptions and confusions around DNACPRs, so to help clarify please see this letter, which has recently been sent directly to Care Homes and should be kept on file to help Care Homes to verify the situation with GPs and Ambulance...

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NHS England Prescription Consultation

Following East and North Hertfordshire and Herts Valleys CCGs consultation on the prescribing of certain medications that are available over-the-counter, there is now also a national consultation being undertaken on the same topic. » Read the full consultation...

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Struggling with your phone system?

Our trusted partners at Yo Telecom, who many of you heard from at our September Network Event, have written a straightforward and easy to understand guide to help you overcome common phone system issues, and find the right system for your needs. » Read their...

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Care Home Laundry Rooms: Fire Safety Tips

We recently spoke to one of our trusted partners, Towergate Insurance, a Hertfordshire based national care insurance specialist, for some advice on how Care Homes can protect themselves and their residents from the devastating effects of fire. Read on for some simple...

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The New 111 Service

Dear Manager, We are delighted to say that this feedback is now being taken forward by the new 111 service. This means Care Homes will have direct access to clinicians. To develop this, 111 are holding a forum on the 16th October 10am – 12pm in Welwyn Garden City. The...

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Latest Safeguarding Posters available for download

Stopping abuse is everybody’s responsibility. Please help raise awareness by downloading, displaying, and sharing the most recent Safeguarding posters that now include the updated HCC website address. Download the posters below: » Abuse poster » Domestic Abuse poster...

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