COVID-19

The COVID-19 situation is rapidly changing so we have collated all the important guidance,
which is open for anyone to read.

We will continually update this page with any, and all, new guidance and resources. 

 Our dedicated support line is now open for Hertfordshire Care Providers 
  Call 01707 708 108(9am – 5pm | Mon – Fri) 
 or emailassistance@hcpa.co.uk 
 for any information, guidance or support on the developing situation 

If you have a staff member who needs support with stress, anxiety, mental health or bereavement,
please pass on details for the ‘Here For You’ programme which can be found here.

For outbreak support, call the East of England Health Protection Team

• Dial the existing PHE East of England Centre number: 0300 303 8537
  .
• Upon hearing the first message please press the number 5 on your keypad. Please note option 5 is not mentioned in the menu and there is also NO requirement to listen to the message in full. Simply press 5 on your keypad without being prompted
  . 
• If you are calling to discuss an outbreak or case we are already aware of, please provide the reference number at the beginning of the call
  .

If you should experience any issues with this service, please email EoE.CRC@phe.gov.uk

For further health support, please use 999 in emergencies, 111 for support or review the Care Home contact sheets below for further services.