COVID-19
HCPA’s Care Provider Hub – Providing peace of mind!
ASK us anything! We are your support service, here to answer your questions on all topics Adult Social Care related. –
01707 708108 / assistance@hcpa.co.uk (Mon to Fri – 9am to 5pm).
HCPA: Sharing best practice in care through partnership”
If you have a staff member who needs support with stress, anxiety, mental health or bereavement,
please pass on details for the ‘Here For You’ programme which can be found here.
The COVID-19 situation is rapidly changing so we have collated all the important guidance,
which is open for anyone to read.
We will continually update this page with any, and all, new guidance and resources.
Click on the buttons below to quickly find other important information.
| Funding |
| Easy Read Resources |
| Recruitment & Volunteers |
| IPC |
| Staff Well-being |
| Testing Guidance |
| Vaccination Support |
| PPE Supplies |
| Guidance & Webinars |
| Visiting |
For outbreak support, call the East of England Health Protection Team
- Dial the existing PHE East of England Centre number: 0300 303 8537
. - Upon hearing the first message please press the number 5 on your keypad. Please note option 5 is not mentioned in the menu and there is also NO requirement to listen to the message in full. Simply press 5 on your keypad without being prompted
. - If you are calling to discuss an outbreak or case we are already aware of, please provide the reference number at the beginning of the call
.
If you should experience any issues with this service, please email EoE.CRC@phe.gov.uk
For further health support, please use 999 in emergencies, 111 for support or review the Care Home contact sheets below for further services.
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Click here for contact sheets of Health Services in your area
» Lower Lea Valley Care Homes- Service access information
» North Herts Care Homes Service access information
» Stevenage Care Homes- Service access information
» Stort Valley & Villages Care Homes- Service access information
» Upper Lea Valley Care Homes- Service access information
» Welwyn / Hatfield Care Homes- Service access information
» West Herts Care Homes – Service access information