Families First Survey – Services for Children and Young People

Source: Hertfordshire County Council Hertfordshire County Council (HCC) have launched a short survey and are looking for families to help understand which services for children and young people they use and how they find their information. Services you might have used...

Care Quality Commission fees consultation – have your say

Source: CQC CQC have published a consultation document about the fees they propose to charge registered providers in 2019/20 and are inviting you to have your say. CQC are required to consult widely on any proposed changes to the fees they charge will continue to give...

Consultation on Hertfordshire’s Learning Disabilities Strategy

Last chance to have your say! The consultation on Hertfordshire learning disabilities strategy ends on 9th November. If you haven’t already, please have your say and help people with learning disabilities, their families and those who support people have their say...

Adopting the Single Complaints Statement

Source: Local Government and Social Care Ombudsman The Local Government and Social Care Ombudsman are encouraging care providers to adopt a new statement which sets out best practice in receiving and dealing with comments, complaints and feedback about their services....

Sleep-ins Survey: Your feedback is required

Source: HCC You may be aware of the different rulings and government announcements about how the National Minimum Wage regulation applies to sleep-in services. In a ruling of the Court of Appeal from the 13th July 2018 previous guidance was overturned and has found...