The Office of the Public Guardian and Mental Capacity Act

Source: Office of Public Guardian (OPG)   The Office of the Public Guardian (OPG) helps people in England and Wales plan for their health, welfare and financial decisions to be taken care of if they lose capacity to make certain decisions for themselves. A new...

Ombudsman Decisions are Final

Source: Local Government & Social Care Ombudsman (LGOS)   When the Local Government& Social Care Ombudsman (LGOS) end their investigation and issue a decision, that decision is final.   LGOS give care providers several opportunities to contribute to...

Signposting- Are you doing enough?

Source: Local Government & Social Care Ombudsman (LGOS)   All providers are being called upon to check their complaints processes to ensure clients and their families are being made aware of their right to complain to the Local Government & Social Care...

DeAR-GP (Dementia Assessment Referral to GP)

Source: Sustainability and Transformation Partnership (STP)   The STP has asked all Care providers to use the DeAR-GP, which is a simple paper-based case-finding tool that has been designed for use by care workers to identify people who are showing signs of...