Team Leader/Supervisor


Role and Responsibilities

The role of a team leader is to supervise a team of care workers. They provide support to their team to ensure they have the necessary tools to deliver high quality care to individuals they support.

Responsibilities Include:

  • Managing and supporting workers so they can perform their roles safely and to the best of their ability.
  • Supporting your manager to cascade changes and ensuring your team is behaving according to standards and legislation
  • Leading team meetings and acting as a positive role model
  • Performing inductions, supervisions, and appraisals
  • Developing care plans for individuals
  • Identifying development opportunities for the team
  • Addressing any concerns raised by or regarding their team and working in partnership with other professionals to ensure individuals get the support they need.


Skills and Experience

Specific skills needed to work in this role:

  • supervisory and team leading skills
  • the ability to deal with conflict
  • good English skills to understand and apply policies and procedures in practice.

Your induction will include necessary training such as health and safety, first aid and moving and handling. Additional specific training such as autism awareness, communication skills or working with people with dementia may be offered.

It might be useful to have experience working in a similar role or with vulnerable adults. You can gain this experience through a work placement, from your personal life, through volunteering or as part of a traineeship or apprenticeship.


Prior Requirements

Team Leaders must have completed the Care Certificate and any training identified for Care Staff.