Use this resources page to gain ideas to support your staff to feel happy, healthy and more comfortable in their roles.
Staff Wellbeing Guardians
Remembrance
Help & Support
Counselling
Self Care
Recognition & Rewards
Exercise
Work Environment
Health
Career Pathways
Care Professional Academy: Rewarding Adult Care Staff while tracking professional development
The Provider Portal is an extension of the existing Academy portal with some additional features for you as an employer including:
- Identify which individuals training is expiring, and monitor and inspect your employees’ current accreditation’s and qualifications.
- Create bespoke training plans based on their individual needs.
- Sign up your staff so they can be kept up to date with the most current information about working in Adult Social Care.
- Rewards and motivate your employees to engage with training and development opportunities by providing them with exclusive rewards and discounts through the Academy.
Staff Wellbeing Guardians
Staff Wellbeing Guardians – gives support and direction
We recommend that you ask one of your staff to take on this role.
Your Staff Wellbeing Guardian needs to be someone who is:
-Interested in your own and others well-being and have an understanding of healthy lifestyles and health promotions.
-Promote particular health campaigns by raising awareness with colleagues; contributions to social media campaigns and keeping updated on well-being initiatives (Continuous Professional Development)
-Enthusiastic and motivated to help to make a difference in your faculty or service by championing and promoting relevant health messages and events at {insert organisation name}
-Attend and actively contribute to monthly meetings
-Involvement in workplace health and wellbeing events
-Attendance at Training events, Practitioner events
-Friendly and approachable
-A positive thinker
-Innovative and creative
-Enthusiasm and drive to manage the projects you are passionate about
-Keen to share ideas and actively seek new ways of promoting well-being
-Contribute to impact measurements
Examples of activities that could be offered:
-Promoting particular health campaigns through poster displays, emailing colleagues, giving out leaflets and updating colleagues at meetings you attend and your team meeting (e.g. World Mental Health Day, National No Smoking Day).
-Organising activities, e.g. a lunch time walk, book club or hobby group.
-Signposting colleagues to relevant services.
-Encouraging colleagues to participate in your Wellbeing initiatives/challenges.
-Championing and promoting relevant health messages and events in house or the local community
-Providing information to colleagues about Wellbeing in your organisation
-Role modelling and promoting a healthy culture within the workplace.
-Involvement in events, collaborative working with others in the community
You could also set up Staff forums where you can listen and feedback staffing issues “you said – we did.”
You could set up a suggestion box – maybe offer a voucher for any suggestions taken up.
Have “Guardians” from both night and day staff to ensure everyone is being supported and listened to.
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Garden/wall of remembrance
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Hertfordshire County Council opened their Garden of Relfection in June 2021. Located at County Hall in Hertford, the garden was designed with the aim of providing a space for individual’s to remmeber loved ones who are no longer with us.
It features a 19-foot round paved area complete with a bench, rose arch and a selection of flowers and plants, including the Hertfordshire rose and Absent Friends rose, and the plant Angel Wings.
As part of the project, the council has also teamed up with Groundwork East to produce a short information booklet for organisations, such as care homes, who may also wish to create their own memorial garden or contemplation corner.
The contemplation booklet gives some tips on creating a space, what plants to use and how to look after the area as it develops. To view or download the booklet click here.
Virtual book of remembrance
A virtual book of remembrance is a website that allows people to record their condolences and memories of a deceased person.
Book guide and signposting for grief and bereavement
This guide recommends books that can lend a hand in helping to understand and cope with grief, for yourself or those around you. There are recommendations for adults, young people, and children. These books are all available from Hertfordshire Libraries on free reservation. In this guide, you can also find helpful signposting to resources that can support you in coping with grief and links to key organisations working to support those who have been bereaved.
Breaking the taboo – Death Positive Library Project
“If you never know sorrow then you will never know love and if you never know death then you never know life”-Â Kevin Toolis My Father’s Wake
A Death Positive library has been created to help break down taboos around death and dying.Â
Help & Support – Counselling
Click here for a Wellness Action Plan to complete with staff on induction or in a supervision
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Samaritans
Samaritans are here to listen to anyone who is struggling to cope, at any time of the day or night.
Call us any time, day or night 116 123
Looking after your mental health during winter
Winter can be a difficult time for many of us and it is normal to feel anxious. Do not suffer in silence – there are several organisations and services that can help support you to look after your mental health and wellbeing without a referral.
Menopause Matters

An astounding 90% of women experiencing the menopause report feeling unable to talk to their managers at work and one in ten consider giving up work. Let’s break the taboo over this natural life event.
Click here for a guidance on menopause and the workplace
Click here for information on the menopause from the NHS
Every Mind Matters
NHS Every Mind Matters gives simple practical tips from sufferers and videos from experts on dealing with stress and anxiety , boosting your mood, sleeping better and what you can do to help others.
You can also get your personal Mind Plan here.
Mind - Mental health support

Mind has great information on coping with difficult feelings and looking after your wellbeing.Â
Click here to visit their website
Self-manage and feel in control

Free online and in person courses and sessions to support mental wellbeing and personal recovery for anyone over 18 living in Hertfordshire.
How about Art expression for mental wellbeing or Mindfulness for everyday life?
Preventing work-related stress

In Great Britain 822,000 workers suffered from work-related stress, depression or anxiety in 2020/21.
Whether people are lone workers, shift workers, home workers, or surrounded by colleagues, it is important that they feel connected and know where to go when they need support.
The HSE Talking Toolkits can help to start conversations to identify causes of stress for your workers and identify possible solutions.
Visit HSE’s website for more guidance on managing work-related stress.
Stresslaxing
Trying to relax can make you stressed – here is why and what to do about it.
You could be ‘stresslaxing’ – you try to relax, only to find yourself overwhelmed with feeling stressed and having negative thoughts. It could be because:
- You’re in denial about being stressed
- You worry about what people will say
- Making decisions is too stressful
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What is self care?
Examples of how to help yourself:
..What is ‘Self-Care’? It means something different to everyone. A good self-care practice starts with self-awareness, you must learn to recognise what are your needs and how are you going to fulfil them.
Start using pronouns

Using your pronouns tells everyone that you are not going to assume their gender, and you don’t have to be LGBT+ to start. It is an important move towards real inclusivity in the workplace and wider society. It creates a healthier, safe space so everyone can bring their ‘whole self’ to work and be respected for it. Support your trans and non-binary workmates and friends by reducing some of the burden on them to continuously explain their identity.»
Click here to read more on why we should start using pronouns
The Care Professional Academy

The Care Professional Academy is FREE to all Hertfordshire Care Professionals. By joining the Academy and reaching Tier one you can access an arra of benefits including a Support for YOU service.Â
Encourage staff to ask for more supervisions, one to one time, or just a chat
Either face to face or video to prevent any issues building up
Direct staff to Breathing Space to help with debt worries
Set up a good mentoring system for new staff
This can help the mentor just as much as the new staff member.
Protect your money from fraudsters

Get Safe Online have produced a website checker to help you stay safe online. Simply type of paste in the website address and click “Check this site”.
Click here for the website checker
Click here to find out how to stay safe when using the internet and mobile banking
Click here for help on manging the cost of living from HCC
Help someone who is feeling lonely

Loneliness is something that can affect us all, young or old, at any point in our lives. We might live in a busy city or a rural location, on our own or with others and still feel isolated.
There are plenty of simple actions you can take to help lift someone out of loneliness and in doing so, it might help you to feel less lonely too.
Be part of the change when you witness abuse
Even small acts of recognition and support can help prevent abuse.
Click here to find out how you can be part of the change.
If you are experiencing abuse, it’s never your fault and you do not have to deal with it alone.
Money Helper

Would you like to feel more in control of your finances? try checking out the new ‘Couch to Financial Fitness’ programme – a free and flexible nine-week plan. The weekly steps and helpful tools can help you cut your spending, and create better habits for the future.
Finance Health Check

Money worries do affect your mental and physical health.
Find expert information about money and debt at the Money Advice Service.
If you’re worried about money or need help managing your money, click here to find free, confidential advice.
Help to manage the cost of living
We all need a little support from time to time. HCC have collated resources that offer advice and practical help to manage finances and make savings while also helping the environment.
You can find more information on their website.
Losing track of the world around you when you gamble?

According to the Guardian (2022)Â it is said that up to 1 million women in the UK are at risk of harm from Gambling.
Anyone concerned about their gamling, or that of a loved one, can visit Be Gamble Aware for free, confidential advice and support.
The National Gambling Helpline is available on 0808 8020 133 and operates 24 hours a day, 7 days a week.
Get Singing!

Singing always makes you feel good, not just in the car or in the bath. There are friendly local groups open to all such as singingforpleasure.org.uk
Or, try a local signing group to have fun and feel energised. No audition or experience required.
Ideas to get started on caring for yourself
MIND have some great resources to help you focus on Self-Care and a book recommendation: The Self-Care Revolution: smart habits & simple practices to allow you to flourish a book by Suzy Reading
It’s also free to borrow from your local library.
Sleep well

Sleep deprivation can have a serious impact on emotional, physical and mental health. Find more information and support via The Sleep Chairty here.
Would you like to take up a hobby or learn a new skill?

The Open University offers free resources so you can learn coding, how to play an instrument, learn another language and more.
New Step2Skills Short Courses and Workshops
Hertfordshire residents can enjoy Step2Skills short courses and workshops, many are fully-funded and free to join.
Ranging from how to write a business plan to ai in the workplace, there’s an array of courses available.
Selfcare through poetry

Reading and writing poems can be good for your wellbeing. Learn more about writing poetry for self-care here.
Would you like to connect more with art?

Trying new things helps with wellbeing and looking at art can lift our mood, make us think, and help us to communicate with each other. Here are 5 steps to help you to enjoy and appreciate art.
How to stay stylish and sustainable – and find out what's swish!

If you’re thinking about what you can do to help save the planet, look in your wardrobe! With tips on buying smarter, how to reuse, care for, swap and recycle you can help to reduce the 7000 tonnes of textiles binned, which could have been reused or recycled.
Click here to find out more on how you can fight fast fashion
How to go plastic free

- Get a refillable bottle. Request tap water for free as a customer at any licensed premises, also the Refill campaign has refill locations.
- Use a reusable cloth shopping bag. Leave cloth bags in your car, and in your bag or rucksack so they’re handy.
- Carry a reusable flask for hot drinks. Ask coffee chains to fill your flask. You’ll also avoid the #LatteLevy, saving money.
- Say NO to plastic straws when ordering a drink out, or take a reusable one with you. #StrawsSuck.
- Choose natural fibre clothing, like organic cotton, hemp or bamboo. Polyester, lycra and nylon are all plastic fabrics and cause micro fibre pollution. They can cost more, but do last longer so save money long term.
- Go for cloth nappies instead of disposable.
- Swap wet wipes. Switch makeup and baby wipes for a flannel and water, and cleaning wipes for rags or towels.
For more tips to reduce use and recycle see:Â #PlasticFree | Hertfordshire County Council
Get started on being more sustainable
Want to be more sustainable but not sure where to start? www.hubbub.org.uk has easy tips and ideas you can try that are good for you, your wallet, and the environment. From saving money on your energy bills to easy fashion hacks and ways to make your food go further, there’s something for everyone.
Managing stress

It’s easy for life and work to get on top of us, and the stress can eventually affect your mental health. There are tips and ideas to help you manage your mental health and wellbeing so you can be your best at work and at home.
Find out how to ‘Take your thoughts to court’. Get practical tips for improving your nights’ sleep. Discover nearly 6 extra weeks of leave by using your lunchbreaks with Laura Archer, author of ‘Gone For Lunch: 52 things to do in your lunch break’. Learn lots of little ways you can help manage stress every day.
The Five Ways to Wellbeing

Having good mental health helps us relax more, achieve more and enjoy our lives more.
We have expert advice and practical tips to help you look after your mental health and wellbeing, so discover what works for you.
You can also find simple ways to lift your mood with Every Mind Matters (NHS).
Act – Belong – Commit for good mental health

Just as with physical health, there are simple and practical ways that can help everyone to enjoy good mental health. It’s estimated that 50% of people in OECD countries will experience mental illness in their lifetime. A simple model that can be adopted by anyone known as “Act-Belong-Commit”, promotes keeping active, building stronger relationships with friends, family and community groups, and committing to hobbies, challenges and meaningful causes. Together it’s a simple “do-it-yourself” approach to enhancing mental health.
When you need to de-stress – how to plan a mental health day

- Start your day thinking about why you’re stressed and steps you might take to improve things.
- Release tension through creativity, crafting or journaling can help take your mind off issues.
- Getting active helps too especially if you can get out into nature. Or try meditation or yoga.
- And maybe consider how you can fit your de-stress activities into your life for ongoing mental wellbeing.
Feel better, Live more

Everyone has the ability to feel better
I borrowed one of Dr Charrerjee’s books and I’m working some of the tips and ideas into my life. It’s about making it easier for yourself to become more healthy. Have a look at Dr Chatterjee’s website listen to a podcast, or read one of the books (free from the library).
Five Steps to stop being overwhelmed
Do you sometimes feel a sense of panic that you don’t know where to begin? Spotting the signs and taking action sooner rather than later is key to being in control.
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A simple 'thank you'

The best part of appreciation is that it’s free and doesn’t consume a lot of time. Thanking an employee or staff members in a supervision or ad hoc can boost employee morale, improve team cohesion, and ultimately, enhance overall performance.
Badges

Staff feel appreciated when they can display their achievements and can wear their badges with pride on their lanyard. Fort example, once you have reached Tier 1 at the Care Professional Academy, professionals will receieve their free pin badge to wear with pride!
Bonuses
Employee bonuses are more than just financial rewards—they’re a tangible way to say thank you to your staff for their hard work and dedication. Receiving a meaningful bonus serves as a powerful motivator. This is especially true when the criteria for earning the bonus are transparent and achievable.
Extra annual leave

Offering the benefit of extra holiday leave with each year that passes can be a great way to reward your employees with more time off to rest, spend with family, go on holiday, or commit to self care.
Benefits

A suggestion from one of our SWELL Charter Mark Holders is to find a local massage therapist who can come in once a week and spend some hours on the premises allowing staff to float in and out on their break time to have a quick refreshing neck or shoulder massage etc (simmilar to what you see in shopping centres).
There are many benefits you could offer, such as this that would make your staff feel valued.Â
Presents

This can be something as simple as a box of chocolates, biscuits or fruit bowl in the staff room with a thank you on it (don’t forget to leave some for the night shift too!)
Employee of the week

Reward a staff member who has gone above and beyond or who has shown acts of kindness – get all your staff to nominate who should win, and then draw out of a hat.
Long service awards

Traditionally, the benchmarks for loyalty rewards are 5, 10 and 20 years long service. However, this can vary depending on the service. Common awards include champagne, badges or certificates, additional annual leave or a small bonus.
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Getting back into exercise
If it’s been a while it’s best to take things slowly and build up gradually, spend less time sitting if you can, do a variety of activities, and work on smaller muscles as well as the big ones.
Hertfordshire Health walks

Free, guided walks encourage people to get more active and enjoy their local surroundings.
Find out more or register here.
Yoga groups

Yoga with Adriene
Subscribe for free sessions – for beginners, for back pain, mind and body and more.
Meditation

Depending on the type of meditation you choose, you can meditate to relax, reduce anxiety and stress, and more.Â
Cycle to work (Gov initiative)

Bike2Work Scheme is a free employee benefit approved by the government, designed to get more people cycling to work and living healthier lives.
As a provider you can help by installing bike racks.
Hertfordshire cycling, walking and wheeling

Hertfordshire Cycling, walking and wheeling is a project by HCC to encourage people to take up, increase or return to cycling, walking or wheeling. Information includes cycling routes, walking routes, disability groups and more.Â
Get fit at home

The Coach to fitness programme from Our Parks is free of charge via YouTube. The plan involves 3 video sessions a week, with rest days in between, and a different schedule for each of the 9 weeks. Each video class is hosted by three different coaches, all working at different energy levels. So if you need to take it easy, you can, but if you want to push yourself, there’s a coach who’s really going for it!
Click here to view the couch to fitness programme
Staying motivated to exercise

It’s tough to stick with resolutions to exercise more, but perhaps aiming too high or doing activities that you don’t enjoy is the problem.
Why not switch to something that you do like and start small to make success easier? Make it simple to get going such as leaving your running shoes by the door, putting your yoga mat in your car or joining an exercise class with a friend to encourgaed eachother.
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Work with staff to improve staff room and facilities
Work with staff to improve staff room and facilities – this can include things such a snack bar, quiet room or even having some team photos around the office/staff room.
Have a fridge available for staff to store their lunches
Room to rest not just get a quick bite and catch up on paperwork
Music in background or calming noises e.g. water or birds
Book corner – swap and share

Notice board

Could include “for sale items’, birthdays, happy events – can be a real notice board or virtual.
Plants

Plants – Green areas – quiet area for supervisions and or coaching especially in Home Care Companies – multiple studies have found that being near indoor plants can lower stress levels.
Arco - comfortable and safe work clothing

Arco (discount available on their clothing to aid comfort, either individuals or companies through The Academy) – if you’re a HCPA member then you can get exclusive discounts at Arco.
Happiness at work

Why should you be encouraging happiness at work?
- Happiness goes hand-in-hand with good health.
- Happy employees are the most vocal and persuasive advocates for their organisations.
- Happiness, is like laughter, it can be contagious.
- Happiness supports professional fulfilment, and so retention of staff.
While it is great to highlight happiness in the workplace for a week, we want this to carry this on for the whole year, so here are a few ideas to give you a kick start:
1. Encouraging safe social activity – from organising work team meals out , to zoom quizzes, encourage your staff to get to know each other outside the work environment.
2. Happiness Lottery! Put the names of all your workers in a hat, have someone else randomly pull out two or three names, and give out surprise gifts. Could be an extra holiday (woohoo!), a cake from the local store, 4-hours flex time, a voucher for the supermarket, toiletries “¦ If you’re in tune with your team, you will know beforehand what type of activity or gift they would appreciate.
3. Employee of the week – reward a staff member who has gone above and beyond or who has shown acts of kindness – get all staff to nominate
4. Recognise staff members who are not as out-going and support them to join in
5. Birthday list and employment anniversary – just to acknowledge and celebrate.
6. Make sure you are showing a happy face, and saying thank you and praising staff when you see things – not just waiting until meetings or supervision. Remember happiness is contagious.
7. Internal news-letter, with fun quiz and news
8. Ask for and display quotes from staff on a notice boards of things that have made individuals happy either that week or in general ‘Raising awareness of the things that bring about happiness.’
9. Plants or flowers around are always uplifting and good for health – even if you have hay fever sufferers, there are a lot of beautiful foliage plants to brighten the work place.
10. Make time in all meetings to celebrate things and to identify positive happy activities to plan together.
Health
Examples of ideas that could be offered:
- Link with “Guardian” look at different health days and celebrate them.
- Link with “environment” use notice board to have support links e.g. diabetes, menopause.
- Link to “exercise” – Actively encourage staff to look after themselves.
- Sponsored exercise – link to just giving or crowd funding to go to something in the home or in staff room.
- Utilise resources for nutrition such as the NHS Eat Well Guide and Good Mood Food.
- Mental health, Understand your own mental health and well being.
- Offer counselling by utilising tools.
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This could save your life – Bowel Cancer

Bowel cancer symptoms Debra James wanted us to know about
- bleeding from your bottom and/or blood in your stool
- a persistent and unexplained change in bowel habit
- unexplained weight loss
- extreme tiredness for no obvious reason
- a pain or lump in your tummy
Knowing the symptoms could save your life.
There is more information on potential signs and symptoms of bowel cancer on the NHS website here.
Mental Health Peer Support Group
About this event: We are a friendly, safe peer support group where everyone is welcome. We come together to walk and chat without fear of judgement.
Under 18s must be accompanied by an adult.
Address your stress
Healthy Hubs

Healthy Hubs are a free one-stop shop for health and wellbeing information, advice and support, making sure you get the help and guidance that is right for you.
There are a number of Healthy Hubs across Hertfordshire. Each one has teamed up with a range of local services to ensure that you can access the help you need to stay healthy and well.
Boost your immunity with flu and COVID-19 booster vaccinations
Please take up offers of these vaccines to protect yourself, your families and others.
Stop smoking today

Stopping smoking is one of the best things you’ll ever do for your health.
When you stop, you give your lungs the chance to repair and you’ll be able to breath easier. There are lots of other benefits too – and they start almost immediately!
How is your blood pressure?

Your blood pressure is affected by lots of factors, some are fixed – others you can change. How active you are, whether you smoke and how much alcohol you drink, for example, all make a big difference. Over time, high blood pressure can lead to a number of health problems such as stroke, heart disease or vascular dementia.
Understand the causes of high blood pressure and how to lower your blood pressure with healthy living, healthy eating, medication if needed and home monitoring.
For more information see Blood Pressure UK
Try these blood-pressure friendly recipes, they are low in salt and saturated fat but high in fruit, vegetables and fibre.
Could you be at risk of diabetes?

Every 2 minutes someone finds out that they have Type 2 diabetes, and some ethnicities are at a higher risk.
Take this simple quiz so you can get the right support and avoid long-term health problems. It takes just a few minutes and could be the most important thing you do today.
You may be eligible for your free local NHS Diabetes Prevention Programme. This is a mixture of one to one and group sessions delivered by specially-trained health and wellbeing coaches to learn how to prevent diabetes by incorporating healthier eating, physical activity, problem-solving, stress-reduction and coping skills into your daily life. For prevention and treatments click here.
Staying active is one of the best things you can do for your health and wellbeing

Get active – Better Health – NHS have some great resources to help you to build more activity into your days especially ‘9 simple tips to move more‘.
Physical Activity for Wellbeing – Herts Sports Partnership for opportunities to take part in activity within Hertfordshire.
Getting active at home or joining a class

Desk working, keep moving! Change your position and have regular breaks to walk or stretch.
10 small changes you can make today to prevent weight gain

Just a small change can be enough to stop weight gain. Skip the chips/have a veg side, switch fizzy drinks to water or latte to americano, avoid sweets or have half a treat -share or save half for tomorrow, and walk more. Try these tips to consume fewer or burn extra calories to help you manage your weight.
Check out these 10 small changes you can make today to prevent weight gain
Kickstart your health

Healthy changes start with little changes. Whether you want to improve your diet, get active or quit smoking, Better Health has lots of free tools and support to help.
Healthy living made easy

This 5 week online course can help you improve your physical and mental health with key ‘life hacks’ – and a new recipe to try each week.
Click here to find this and other low cost wellbeing courses
The Mediterranean Diet

Unlike many diet plans, there are no rules or counting; it’s simply about adopting a general lifestyle
5 Top Tips For Going Mediterranean
- Choose naturally healthy carbs for fibre and nutrients. Try fresh fruit, vegetables, nuts, beans, lentils and whole grains.
- Base your meals on plants. Enjoy small amounts of meat and add pulses and vegetables.
- Fish comes in so many varieties so try one that tempts you the most. If you prefer the convenient option, go for smoked mackerel, frozen fish fillets or canned fish.
- Good fats help to make food tasty and to absorb important nutrients. Try rapeseed oil in cooking as it has a high smoke point and save olive oil for salads. Sprinkle on nuts or seeds.
- Enjoy your food! Take the time to eat slowly and mindfully and savour the flavours in every mouthful.
From The Food Doctor – Blog where you can find lots of information, tips and recipes
Cruciferous Veg
We may not always like them but vegetables such as kale, brussels and cabbage are extremely good for you. This is because they contain sulforaphane which is a compound that can help prevent cancer, protect your brain and eyesight, and reduce nasal allergy inflammation, according to research.
Staying hydrated

Hydration is crucial for your health, but it’s also crucial for success at work too. Dehydration impacts your concentration, reaction times and mood, which combined will massively impact your work.
Are you feeling SAD?

Many people suffer with the effects of Seasonal Affective Disorder.
Rehab for Addiction

Rehab 4 Addiction is a UK-based addiction and mental health helpline and an advisory and referral service.
Rehab 4 Addiction works with a wide variety of treatments to support those in need.
Drinking more lately?

Check how healthy your drinking is with this quick quiz from alcohol change.
Here are some tips to make it easier to cut down:
- Book 3-4 drink free days each week into your diary
- Don’t drink before dinner
- Try some of the great no or low alcohol drinks now available, or create your own mocktails
- Smaller glasses – yes, it does work
- Reduce stress in other ways, an activity or meditation
- Purchase a limited amount instead of bulk buying
If you need free, confidential support then you can contact Spectrum here.
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Offer developmental training
HCPA run an array of training courses. Click here to view them.
Encourage the use of The Care Professional Academy

A portal for you to upload your training certificates and qualifications, and access rewards and discounts for working in Adult Social Care.
Visit Herts Good Care Recruitment service
Visit Herts Good Care to see how HCPA’s fully funded service Herts Good Care Recruitment can help.






