Pharmacy Support for Care Homes

One of the Vanguard projects in Hertfordshire has seen the East and North Herts CCG develop a pharmacy team to help support care homes with medication, which is an additional service to what is currently provided by the usual community pharmacist. The pharmacy team...

What do people think of your business?

Asking people what they think of your business can seem scary, but it doesn’t need to be. If done well it can be the most useful tool at your disposal to make valuable improvements to your organisation and help contribute to your long-term success. Proactively seeking...

People who hoard

Research In Practice For Adults recently published an interesting article for Support at Home Agencies, Housing Providers and Supported Living Services about how to work with and support people who hoard. » Read their article in full here

Dementia Awareness Week: 15th – 21st May

This week is Dementia Awareness Week (15th – 21st May). Those living with Dementia or caring for those living with Dementia will know that the condition can affect people differently. The complex needs of people living with Dementia means that it is vital to...

Pre-book champion pathways for the year

You can now pre-book champion pathways for the entire year Following feedback that members really want to make the most of Champion Training, we have decided to open all champion pathways throughout the year for booking now. This means that you do not need to wait...

New process for CQC complaints

The CQC recently announced in their April newsletter that the process for making complaints to CQC has now changed. All complaints about CQC will now be managed by a new national complaints function. This function provides a single point of contact and is responsible...