New process for CQC complaints

The CQC recently announced in their April newsletter that the process for making complaints to CQC has now changed. All complaints about CQC will now be managed by a new national complaints function. This function provides a single point of contact and is responsible...

The LeDeR Programme

The Learning Disability Mortality Review (LeDeR) Programme The Learning Disability Mortality Review (LeDeR) Programme, is a national programme that has been set up to drive improvement in the quality of health and social care service delivery for people with a...

SMILE’s Caring Gardens

As you know, the SMILE arm of HCPA is continually looking for funding to enable us to give members the benefit of funded classes, so we thought we would share with you this latest grant and how we are spending it. If you would like to benefit from SMILE classes then...

Changes to coroner duty in DoLS and MCA 2005

From 3 April 2017, coroners will no longer have a duty to undertake an inquest into the death of every person who was subject to a Deprivation of Liberty Safeguards (DoLS) authorisation. An inquest will still be required if the person died before Monday 3 April 2017,...