Air Conditioning in the office

Jul 25, 2022

While I realise that people have different levels of comfortableness in the office, the air conditioning should stay constant on both units. Putting it down to 17 might be ok for you, but not others. The same as putting it up. An acceptable balance is around 22. It...

New COVID-19 protocol

Jul 21, 2022

As previously mentioned, we will be changing our COVID-19 testing and workplace policy from Friday, 1st July. As of the 1st of July, our internal guidelines (in line with other businesses) will be as follows: You no longer need to carry out an LFT test each week...

FULL Level 5 Diploma in Leadership and Management for Adult Care

Jul 20, 2022

HCPA is once again offering the Level 5 for managers. CQC state that all Registered Managers’ hold or be working towards an appropriate level 5 qualification as advised by Skills for Care. The current qualification recommended by Skills for Care for those...

IFS and IAS – what’s the difference?

Jul 20, 2022

The Impartial Feedback Service (IFS) and the Impartial Assessor Service (IAS) are two HCPA services that sound similar but provide very different services.  To avoid confusion and ensure that we are signposting our customers to the right service here is more...

Log that call!

Jul 19, 2022

Some of you may be aware that we are currently working on a replacement for KIT. KIT has served us well over many years but as the company has grown, and the way technology has developed which can support our working day, it became apparent that we needed something...