New Adult Safeguarding Team

A new safeguarding service is coming to Hertfordshire   As part of our HCPA Alliance work, our board and staff team have worked closely with Adult Care Services in Hertfordshire to consider some inconsistencies in safeguarding compliance practice. We are pleased...

Recording of CQC’s Inspections

Source: Care Quality Commission (CQC)   In light of recent instances of CQC inspections being recorded by providers, either via audio, video and/or paper recordings, CQC wants to share the issues you should be aware of if you intend to record an inspection. CQC...

Reminder about Notification of Deaths

Source: Care Quality Commission (CQC)   CQC were recently asked to confirm the process for notifying them of the death of a person using a service. You must notify CQC if the person’s death: took place while a regulated activity was being provided; or may...

Improvements to Factual Accuracy Process and Guidance

Source: Care Quality Commission (CQC)   Following engagement with providers and inspectors over the last six months, CQC are introducing improvements to their factual accuracy process and guidance. The changes will be introduced from Monday, 8 April 2019.  ...

Sage & Thyme Foundation Level Workshop

Talking to someone who is worried or distressed   Are you equipped to talk to someone who is worried or distressed? The Sage & Thyme foundation workshop, which lasts approximately 2 hours, teaches the following:   A memorable, structured approach for...