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Upcoming Courses

July 2021

End of Life Symptom Management for Care Staff – Cohort 2

28 July - 10:00 am - 1:00 pm
Fully funded

Course description All sessions unless stated otherwise are suitable for all levels of staff who are working in older people and Adult Disability care services within residential, nursing or homecare environments Learning outcomes By the end of the course learners will be able to: • To be able to assess and identify symptoms at the end of life and refer appropriately • To identify pharmacological and non-pharmacological approaches to symptom control • To recognise the symptoms at the end of…

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Award in Education and Training (AET) (Level 3 Accredited qualification) – cohort 1

28 July - 10:00 am - 4:00 pm
Fully funded

Three day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 28/07/2021 - 10:00-16:00 Day 2: 04/08/2021 - 10:00-16:00 Day 3: 20/08/2021 - 10:00-16:00 This course is suitable for senior or management staff looking to become a qualified trainer in their organisation. During the course, learners will learn how to deliver effective and informative learning sessions. Also covered are areas such as the teaching role, its responsibilities and the assessment of learning. Learners…

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Recruiting For Values: Leading a Compassionate Care Service – Cohort 1

28 July - 10:00 am - 4:00 pm
Fully funded 10 spaces left

One day course This course is suitable for all managers, HR, leaders, Seniors or anyone responsible for the recruitment of staff The course is aimed at those who want to learn value based recruitment techniques and how this can improve staff retention levels. The course will cover values, vision and behaviours of the care organisation, value based recruitment, the 6 c’s in recruitment, expectations of staff behaviour and action plans for recruitment strategies By the end of the course learners…

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Time Management for Leaders – Cohort 7

28 July - 2:00 pm - 4:30 pm
Fully funded

Half day course Course description This course is best suited for all managers/ seniors or supervisors who have direct line reports The course will aid learners in identifying their “Thieves of time”, analysing and prioritising their task responsibilities and provide practical tools to manage time more effectively Learning outcomes By the end of the course learners will be able to: - Balance an open door policy with actioning important strategic task - Prioritise and manage your workload using effective techniques…

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Care Setting Risk Assessment for Managers – Cohort 4

29 July - 10:00 am - 4:00 pm
Fully funded Fully booked!

One day course Course description This course is designed for managers, senior staff or any person who has a responsibility to complete, manage and review risk within their service as part of person-centred care provision. The learner must be in a health and social care role. This course covers the process of identifying risks in health and social care settings as well as roles and responsibilities in producing and reviewing risk assessments. • Manage practice which supports person-centred assessments rather…

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August 2021

Frailty – Identification and Management for Managers – Cohort 5

2 August - 10:00 am - 11:30 am
Fully funded 12 spaces left

Managers will learn how to communicate frailty more effectively with health care professionals from the knowledge gained by staff. This will allow best practice to help prevent deterioration in individuals and be able to action plan effectively to support individuals. By the end of the course Management will be able to: • To be able to communicate levels of frailty more effectively to health professionals and staff • To prevent further deterioration in individuals by embedding the correct interventions •…

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Introduction to Disability Awareness (Accredited course) – cohort 3

4 August - 10:00 am - 4:00 pm
Zoom,

One day course Coursework must be completed within agreed timeframes (T&C's apply). This course is aimed at those working in a wide range of settings. It provides the learner with the knowledge and understanding of the social and medical models of disability and how these may be implemented. By the end of the course learners will be able to: • Explain the difference between the terms disability and impairment. • Identity how key legislation protects people who have a disability…

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Difficult Conversations: A guide for practitioners in care – cohort 1

4 August - 1:30 pm - 4:00 pm
Zoom,

Half day course This course is designed to bring awareness of necessary skills essential in communicating difficult news in health and social care settings. This course aims to provide the learner with an understanding of the key principles of leading difficult conversations. We aim to expand the knowledge and prepare learners for these instances where they might have to address or deliver difficult news. This course will also explore different communications adjustments that need to be considered when having difficult…

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Dignity in Care – cohort 7

5 August - 10:00 am - 4:00 pm
Fully funded 13 spaces left

One day course Course description This course supports learners to understand what dignity in care looks like. It also supports them to learn how to support service users and others in a dignified manner Learning outcomes By the end of the course learners will be able to: - Explain what good customer care looks like and how to promote this - Identify how legislation guides our practices - Explain 7 principles of care - Identify practices that promote Privacy, Dignity…

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Care Certificate & Award in Health and Social Care (Level 1 Accredited qualification) – cohort 21

9 August - 9:30 am - 4:00 pm
Fully funded 9 spaces left

This course is part-funded with a charge of £60 per delegate. 6 day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 09/08/2021 - 09:30-16:00 Day 2: 10/08/2021 - 09:30-16:00 Day 3: 11/08/2021 - 09:30-16:00 Day 4: 12/08/2021 - 09:30-16:00 Day 5: 17/08/2021 - 09:30-16:00 Day 6: 18/08/2021 - 09:30-16:00 The Care Certificate was developed jointly by Skills for Care, Health Education England and Skills for Health. It is an agreed set of…

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Understand how to support positive behaviour (Accredited course) – cohort 3

10 August - 10:00 am - 4:00 pm
Zoom,

Two day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 10/08/2021 - 10:00-16:00 Day 2: 17/08/2021 - 10:00-16:00 This course provides learners with the knowledge and understanding required to identify behavioural changes and triggers that may escalate behaviour. Learners will explore different types of behaviour, and investigate how strategies and support plans can promote positive behaviour. Learners will gain knowledge of legislation, framework and policies which make the base for PBS. By…

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Retention: Strategies for retaining a competent workforce – Cohort 1

10 August - 10:00 am - 4:00 pm
Fully funded 16 spaces left

One day course This course is best suited to leadership/senior roles or anyone who has responsibilities for recruitment/staff The course gives learners the opportunity to discuss their current recruitment strategies, share best practice ideas and identify current organisational culture and trends By the end of the course learners will be able to: - Identify why people leave job roles - Utilise new techniques to keep staff motivated and loyal - Demonstrate the skills to design a recruitment action plan Learners…

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Introduction to Autism Spectrum Condition (Accredited course) – cohort 3

11 August - 10:00 am - 4:00 pm
Zoom,

Two day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 11/08/2021 - 10:00 - 16:00 Day 2: 25/08/2021 - 10:00 - 16:00 This course is to provide learners with an understanding of Autism Spectrum Condition, person-centred approach and knowledge of the importance of relevant communication skills when working with individuals, By the end of the course learners will be able to: • Describe the concept of Autistic Spectrum Condition. • Explain the…

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Principles of team leading – cohort 3

11 August - 10:00 am - 4:00 pm
Zoom,

Three day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 11/08/2021 - 10:00-16:00 Day 2: 18/08/2021 - 10:00-16:00 Day 3: 25/08/2021 - 10:00-16:00 This course is aimed at care staff who are either progressing, or wish to progress to a Team Leader position. It is also useful for those already newly appointed to the role of Supervisor/Team Leader This course will provide learners with an understanding of leadership styles within organisations. Learners…

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Understanding professional supervision practice (Accredited course) – Cohort 7

11 August - 10:00 am - 4:00 pm
Zoom,

Two day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 11/08/2021 - 10:00 - 16:00 Day 2: 26/08/2021 - 10:00 - 16:00 This course will provide learners with the knowledge needed to deliver professional supervision practice. Both theoretical and practical techniques are analysed in relation to legislation and performance management This course can be used to support those wishing to prepare for a supervisory role or to enhance the practice of those…

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Become a Resilience Coach: Expression of Interest – Cohort 3

11 August - 2:00 pm - 4:00 pm
Zoom,

This course is delivered over 7 sessions (11th,18th,26th August, and 9th,16th,23rd and 28th September) and all sessions must be attended (T&C's apply). This 7 session course is designed to equip you with the skills to become your organisations Resilience coach. As a Resilience Coach, you will be dedicated to supporting the wellbeing of employees and promoting mental health within the service. The Resilience Coach will have the skills to deliver one-on-one coaching sessions and will be able to work with…

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Introduction to Mentoring (Accredited course) – cohort 3

12 August - 10:00 am - 4:00 pm
Zoom,

Two day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 12/08/2021 - 10:00-16:00 Day 2: 26/08/2021 - 10:00-16:00 This course is aimed at care staff who are already working in the role of Supervisor/Team Leader and who are mentoring or supporting others within their team. It is also suitable for those progressing or wish to progress to a Team Leader position which involves coaching and mentoring. The course will provide learners with…

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Safeguarding – Communicating with the Wider Team – for Managers – cohort 3

12 August - 10:00 am - 4:00 pm
Fully funded 4 spaces left

One day course Course description This course is designed for any senior care staff or managers who are directly responsible for Safeguarding and have the responsibility for communicating with the wider team. The course covers how to promote and develop robust system for communications within your organisation and the wider team. It will support staff to take appropriate and positive action to protect someone’s safety and welfare and wellbeing Learning outcomes By the end of the course learners will be…

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Customer Service for Health and Social Care Settings (Level 2 Accredited qualification) – cohort 2

17 August - 10:00 am
Zoom,

Two day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 17/08/2021 - 10:00-16:00 Day 2: 23/08/2021 - 10:00-16:00 This course will enable learners to develop the knowledge and understanding required to work with customers within the health and social care sector, including internal and external customers, people who use services, their supporters, visitors, health professionals and providers of other services. This course supports a range of jobs roles both health and social…

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Mental Capacity Act and Deprivation of Liberty Safeguards for Managers – cohort 4

18 August - 10:00 am - 1:00 pm
Fully funded Fully booked!

Half day course This course covers the essential elements contained within the Mental Capacity Act, including: • the core principles of the MCA • assessing capacity • learning who can make decisions • lasting power of attorney and advance decisions • independent mental capacity advocates • ‘best interests’ decisions • authority for action, restraint • DoLS (Deprivations of Liberty Safeguards) • Useful resources By the end of the course learners will be able to: • Identify their legal responsibilities under…

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Falls Prevention – Cohort 8

18 August - 10:00 am - 12:30 pm
Fully funded 8 spaces left

Half day course Staff will look at how to prevent falls by conducting risk assessments, self-assessments and implementing person-centred strategies to reduce falls, liaise with family and professional services. You will understand how to identify, assess and have an awareness on the procedures necessary to reduce the risk of falls. By the end of the course learners will be able to: • How to risk assess for falls and carry out provider risk assessments and update policies • Strategies that…

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An Introduction to Care Leadership – cohort 5

19 August - 10:00 am - 4:00 pm
Fully funded 17 spaces left

One day course This course will teach learners about effective leadership and help them identify different management techniques This course also provides an opportunity for learners to reflect on their own management style, to recognise positional power, and how to become more influential Learners will identify top tips for effective leadership and learn how to implement these By the end of the course learners will be able to: - Identify effective management and leadership styles - Agree behaviour expectations -…

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Training Management (Accredited course) – Cohort 5

19 August - 10:00 am - 4:00 pm
Zoom,

Two day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 19/08/2021 - 10:00 - 16:00 Day 2: 02/09/2021 - 10:00 - 16:00 This course has been designed for training coordinators who are responsible for managing the organisational training needs. This course will support the learner to ensure they have the right staff with the right skills in the right place, identify skills gaps and ensure there is suitable training for the whole…

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Effective complaints management – cohort 4

20 August - 10:00 am - 12:30 pm
Fully funded 3 spaces left

Half day course This course is suitable for those with the authority to receive and process complaints Learners will discuss current complaints management processes and compare with recommended best practice. This course provides learners with techniques to effectively investigate, assess and resolve complaints with a positive solution By the end of the course learners will be able to: - Identify what is important to the complainant - Analyse the stages of the complaint handling process - Utilise investigatory techniques to…

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Professional Boundaries – cohort 5

20 August - 10:00 am - 4:00 pm
Fully funded 17 spaces left

One day course This course will raise awareness and enable staff to promote professional boundaries and ensure this is built within the day to day culture By the end of the course learners will be able to: • Explain what are professional boundaries • Identify why care practitioners need to be aware of professional boundaries • Recognise what constitutes unacceptable practice • Identify how to support professional conduct Learners will be expected to be engaged in learning, participate in all…

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Introductory awareness of person-centred support in health and social care (Accredited course) – cohort 2

23 August - 10:00 am - 4:00 pm
Zoom,

Two day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 23/08/2021 - 10:00-16:00 Day 2: 25/08/2021 - 10:00-16:00 This course will develop learner’s awareness and knowledge of person-centred support in health and social care. By the end of the course learners will be able to: • Explain what is meant by person-centred support in health, social care and children’s and young people’s settings. • Summarise the importance to individuals of person-centred support…

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Mental Capacity Act and Deprivation of Liberty Safeguards for Managers – Cohort 6

24 August - 2:00 pm - 4:30 pm
Fully funded 8 spaces left

Half day course This course covers the essential elements contained within the Mental Capacity Act, including: • the core principles of the MCA • assessing capacity • learning who can make decisions • lasting power of attorney and advance decisions • independent mental capacity advocates • ‘best interests’ decisions • authority for action, restraint • DoLS (Deprivations of Liberty Safeguards) • Useful resources By the end of the course learners will be able to: • Identify their legal responsibilities under…

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Principles of Safeguarding and Protection in Health and Social Care (Level 2 Accredited qualification) – cohort 6

25 August - 10:00 am - 1:00 pm
Zoom,

Two day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 25/08/2021 - 10:00-13:00 Day 2: 03/09/2021 - 10:00-13:00 This course identifies different types of abuse and the signs and symptoms that might indicate abuse is occurring. It considers when individuals might be particularly vulnerable to abuse and what a learner must do if abuse is suspected or alleged By the end of the course learners will be able to: - Recognise signs…

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Moving and Handling Governance for Managers

25 August - 10:00 am - 1:00 pm
Fully funded 14 spaces left

Course description This half day course will train managers and leaders across all care settings to improve the governance of Moving and handling. Attendees will be sent a Moving and Handling Toolkit, with strategy ideas, competency forms, information about liability and more. These will be sent ahead of time for completion to review during the session. In this session we will look at creating new policies, procedures, competencies, and how to ensure auditing is being carried out correctly. By the…

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Business Continuity Planning – Cohort 3

25 August - 1:00 pm - 4:00 pm
Fully funded 8 spaces left

Half day course This course is designed for managers, senior staff or any person who has a responsibility to complete, manage and complete business continuity plans within their organisation. This course covers the process of recognising, identifying and analysing risks to their organisations. • How to effectively plan for business disruption and increase resilience. • Use industry standards and best practice. • How to involve staff teams and use reflection. • How to use analysis when completing an effective plan.…

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Duty of Candour – Cohort 4

25 August - 1:30 pm - 4:30 pm
Fully funded 16 spaces left

Half day course Course description This course identifies what Duty of Candour means and how to embed a transparent culture within learners organisation. Learners will be taught the skills needed to report mistakes and who they should report to. Through sharing their experiences and troubleshooting with others, learners will be able to analyse the current trends and culture of their organisation to help them make improvements. Learning outcomes By the end of the course learners will be able to: -…

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Frailty – Identification and Management – Cohort 7

26 August - 10:00 am - 12:30 pm
Fully funded 13 spaces left

Half day course This course is aimed at identifying the varying levels of frailty within adult social care. Learners will have knowledge of the assessment tools needed to determine risk of frailty, have an awareness of what intervention methods are going to help reduce the risk of falls. By the end of the course learners will be able to: • What is frailty and how it relates to an ageing population • What frailty looks like, what it’s made up…

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Care Certificate & Award in Health and Social Care (Level 1 Accredited qualification) – cohort 22

31 August - 9:30 am - 4:00 pm
Fully funded 11 spaces left

This course is part-funded with a charge of £60 per delegate. 6 day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 31/08/2021- 09:30-16:00 Day 2: 01/09/2021- 09:30-16:00 Day 3: 02/09/2021- 09:30-16:00 Day 4: 06/09/2021- 09:30-16:00 Day 5: 07/09/2021- 09:30-16:00 Day 6: 08/09/2021- 09:30-16:00 The Care Certificate was developed jointly by Skills for Care, Health Education England and Skills for Health. It is an agreed set of standards that define the knowledge, skills…

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Positive Behaviour Support for Management Teams – cohort 2

31 August - 10:00 am - 4:00 pm
Fully funded 10 spaces left

One day course This course is suitable for management teams. It will focus on the implementation and delivery of PBS in Residential, Supported Living settings and Care Home settings. The session supports understanding and implementation of PBS practice at a higher level of the organisation. The session will enable management teams to explore the significance of Behaviour Support Plans, the importance of quality assurance in PBS practice, and the benefits of PBS in organisations. By the end of the course…

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Awareness in Dementia (Accredited course) – Cohort 3

31 August - 10:00 am - 4:00 pm
Zoom,

Four day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 31/08/2021 - 10:00-16:00 Day 2: 07/09/2021 - 10:00-16:00 Day 3: 14/09/2021 - 10:00-16:00 Day 4: 21/09/2021 - 10:00-16:00 This course will facilitate learners to develop an understanding and awareness of the causes and symptoms of dementia, allowing for progression to Level 2 and Level 3 Health and Social Care qualifications and into employment in social care settings. By the end of the…

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September 2021

Diabetes- Awareness and Management Staff -Webinar – Cohort 3

6 September - 2:00 pm - 3:00 pm

Learning outcomes: • Understand the difference between Type 1 and type 2 diabetes • Recognise signs and symptoms of hyperglycaemia and hypoglycaemia • Understand the possible risk factors associated with diabetes, • How staff can provide care for residents living with type 1 or type 2 diabetes   Monday 6th September 14:00 – 15:00 Click here to book   

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Safeguarding: Root Cause Analysis – cohort 2

7 September - 10:00 am - 4:00 pm
Fully funded 17 spaces left

One day course This course covers how to promote and develop robust root cause analysis practice within your organisation. It will support staff to take appropriate and positive action to protect someone’s safety, welfare and wellbeing By the end of the course learners will be able to: - Explore what root cause analysis is - Evaluate new ways of working and state how these practices can be implemented - Explore appropriate tools and techniques to identify and document the root…

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Falls assessment and prevention (Accredited course) – Cohort 2

9 September - 10:00 am - 4:00 pm
Zoom,

Two day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 09/09/2021 - 10:00 - 16:00 Day 2: 15/09/2021 - 10:00 - 16:00 This 2-day accredited course aims to improve learner’s awareness and understanding of falls prevention within their care setting. Learners will be able to assess for falls, monitor and manage individuals’ risk of falls. Learners will explore the evidence-based interventions to reduce the risk and recurrence of falls and how these…

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Falls Prevention for Management – Reducing Falls risk in your service – Cohort 8

13 September - 10:00 am - 11:30 am
Fully funded 13 spaces left

This course is suitable for management working in older people care services. Management will learn how to implement the staff’s knowledge and falls tools by developing action plans in relation to falls risk identification and assessment. By the end of the course learners will be able to: • How to risk assess for falls and carry out provider risk assessments and update policies • Strategies that can be implemented to reduce falls. This includes reviewing environments, medication, technology, visual awareness,…

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Nutrition – Eating for Health in Old Age – Cohort 4

15 September - 10:00 am - 1:00 pm
Fully funded 12 spaces left

Course description This course is suitable for all levels of staff who are working in older people care services within residential, nursing or homecare environments In this course delegates will gain an understanding of how a person nutritional needs and requirements change in old age. We will discuss the risk factors that can lead to a person becoming malnourished and dehydrated and discuss preventative strategies. We will use case studies to explain and perform the nutritional screening using the Malnutrition…

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Diabetes Awareness (Level 2 Accredited qualification) – Cohort 2

20 September - 10:00 am - 4:00 pm
Zoom,

Two day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 20/09/2021 - 10:00 - 16:00 Day 2: 04/10/2021 - 10:00 - 16:00 Course description This unit qualification provides learners with the knowledge and understanding required to be aware of diabetes This course caters for all levels of care staff who work with, or are responsible for, the welfare and wellbeing of people living with diabetes, which also includes healthcare professionals who do…

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Basic Health Observations for Care Home Staff – Webinar – Cohort 3

20 September - 11:00 am - 12:00 pm

Basic Health Observations for Care Home Staff To understand why we take observations To be able to undertake three basic observations, blood pressure, temperature and oxygen saturation To understand how to use Restore 2 tool To be able to confidently document observation readings To be able to confidently handover observation readings to health care professionals    Tuesday 20th September 11:00 – 12:00 Click here to book

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Nutrition and Learning Disabilities – Cohort 4

21 September - 10:00 am - 1:00 pm
Fully funded 14 spaces left

Course description This course is suitable for staff who are working with and supporting service users with Learning Disabilities in Residential, Nursing or Supportive Living environments. During this course delegates will gain knowledge and an appreciation of the importance of providing and assisting in the provision of a healthy balanced diet through effective meal planning and nutrition related engagement activities. Appropriate strategies will be discussed and explored in order to promote healthier eating patterns in order to encourage weight loss…

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Mental Capacity Act and Deprivation of Liberty Safeguards for Managers – Cohort 5

28 September - 2:00 pm - 4:30 pm
Fully funded 14 spaces left

Half day course This course covers the essential elements contained within the Mental Capacity Act, including: • the core principles of the MCA • assessing capacity • learning who can make decisions • lasting power of attorney and advance decisions • independent mental capacity advocates • ‘best interests’ decisions • authority for action, restraint • DoLS (Deprivations of Liberty Safeguards) • Useful resources By the end of the course learners will be able to: • Identify their legal responsibilities under…

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October 2021

Nutritional Support – Food First – Cohort 5

7 October - 10:00 am - 1:00 pm
Fully funded

This course is suitable for all levels of staff who are working in older people care services within residential, nursing or homecare environments. During this course delegates will gain an understanding of the different types of nutritional support and learn how to identify and treat service users who require nutritional support using a ‘Food First’ approach. Case studies will be used to develop nutritional care plans that include fortified foods and nourishing snacks and drinks. The appropriate use of oral…

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Understanding nutrition and hydration in health and social care settings (Accredited qualification) – Cohort 2

11 October - 10:00 am - 4:00 pm
Fully funded 15 spaces left

Two day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 11/10/2021 - 10:00-16:00 Day 2: 04/11/2021 - 10:00-16:00 This unit qualification provides learners with the knowledge and understanding of promoting health and well-being through nutrition and hydration. By the end of the cause, learners will: • Know the principles of a balanced diet • Know the importance of special dietary requirements in health and social care settings • Understand how to plan…

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