News
News
New National Patient Safety Alert Issued on Patient Hoists and Slings
Urgent Action Required to Reduce the Risk of Serious Injury and Death A new National Patient Safety Alert has been issued by the Medicines and Healthcare products Regulatory Agency (MHRA) following continued reports of serious incidents involving patient hoists...
Are You Carrying the Weight of Leadership Alone?
Stepping into a management or deputy role can be challenging. Many aspiring leaders find themselves carrying every problem on their shoulders, constantly responding to issues, juggling competing priorities and feeling personally responsible for fixing...
Care in the community – communication solutions
Community‑based care staff are often separated from central office teams and rely primarily on mobile phones for day‑to‑day communication. This can lead to fragmented call handling and limited visibility for management. Our strategic partner, Blizzard for...
Has it been a while since your CQC Inspection? Showcase your service with an HCPA IFS Plaque
For many care providers, months or even years can pass between CQC inspections. In that time, services continue to improve, respond to feedback and deliver excellent care every day. The HCPA Impartial Feedback Service (IFS) helps providers gather independent feedback...
Reducing risk through everyday care
Every interaction, observation and conversation provides an opportunity to improve outcomes for the people we support. As people's needs become increasingly complex, care providers are seeing more individuals living with falls, frailty,...
New Respiratory and Neurological Conditions Education Now Available
Providing high-quality care starts with understanding the individual needs of the people you support. For people living with respiratory or neurological conditions, knowledgeable and confident staff can make a significant difference to their health,...
National Minimum Wage: compliance reminder
HM Revenue & Customs (HMRC) is currently carrying out National Minimum Wage (NMW) and National Living Wage (NLW) compliance activity across the Home Counties. We encourage Hertfordshire care providers to take this opportunity to review their payroll and working...