Project: HCC Feb 2024 – The Provision of Community Dementia Support Services

Project Reference: HCC2315434

Customer: Hertfordshire County Council  – Adult Care Services

Description: Hertfordshire County Council is out to procurement for The Provision of Community Dementia Support Services.

Community Dementia Support Services are available to everyone who wants support, no matter where they are on the dementia journey. Services support those at the early stages of progressive memory loss, after diagnosis, those with advancing dementia, those preparing to move into residential care and people still living in the community at end of life. Carers are also supported along their own journeys.

This Contract is divided into two Lots –

Lot 1   The Hertfordshire Dementia Community Information and Development Service

Lot 2   The Hertfordshire Dementia Local Community Support Service

The Hertfordshire Dementia Local Community Support Service (Lot 2), includes a specialist service to support those living with Young Onset Dementia, alongside the wider universal service offer.

Full details are in the Specification, Schedule 1 of the Terms and Conditions document.

The estimated annual spend is £1,455,000.00.

The Contract will be awarded for an initial term of three years and six months, with the option to extend the Contract up to two further years on an annual basis.

Organisations should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Organisations should seek independent legal advice on the implications of this prior to submitting their bid, where appropriate.

Please Note the TUPE Employee Liability Information for this procurement has been provided along with other documentation for this procurement. TUPE related information is personal data and must be protected in accordance with the requirements of Data Protection legislation and must also be kept confidential. Therefore, by accessing this Tender via Supply Hertfordshire and then the View Details button and accessing the documentation for this procurement, Tenderers agree to undertake to treat the information as confidential and commercially sensitive at all times and take all reasonable steps to prevent any inadvertent disclosure to any third party.

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Hertfordshire County Council Supported Living Framework Tender 2024

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Value of contract: £0 to £187,000,000

Closing date: 29th April 2024, 12pm

Contract start date: 4th November 2024

Contract end date: 3rd November 2028

Hertfordshire County Council is procuring a Framework Agreement for Supported Living Services and Community Support Services in Hertfordshire.

Supported Living Services are where care/support is delivered in an accommodation-based service (i.e. where there are a number of tenancies within a purpose-built scheme or cluster, where some support is usually shared; or to an Individual in dedicated supported accommodation). Support can be up to 24 hours a day, seven days a week and may, or may not, include night care.

Community Support Services are where care/support is offered, but accommodation is not an integral element of the service (e.g. the Individual is living with parents/carer; or is a tenant or owner in standard/general needs/mainstream accommodation).

Full details can be found within the procurement documents on the e-tendering system.  For more information and to apply visit In-Tend Herts : Supply Hertfordshire Electronic Tendering Site – Home ( If you do not already have an account you will need to register to access the information and documents. 

Please ensure that any questions/queries in relation to the tender are sent via Supply Hertfordshire: /  0114 407 0065

All the information from our recent webinars concerning this opportunity can be found here