HCC Sensory Service

Referrals can be made through various sources including CVI from hospitals, professionals and self-referrals.
Referrals from professionals can be made directly to Sensory Services Duty on:
Tel: 01442 454832
Email: sensory.services@hertfordshire.gov.uk

Self-referrals can be made to the HCS Customer Services Centre online or on: Tel: 0300 123 4042
Minicom: 0300 123 4041
Signvideo via Contact us page
SMS Text: 07812 322225
Email: sensory.services@hertfordshire.gov.uk

Hertfordshire Hearing Advisory Service

01707 324582
Website: hhas.org.uk

Herts Vision Loss

01707 324 680
Website- hertsvisionloss.org.uk/contact-us/

Support Services

BSL Health Access is now closed however, there are some other services that you can use instead.

NHS111: This is available 24/7 – NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:

You can also call 18001 111 on a textphone.


Other: There are several NHS Trusts and NHS CCGs that have signed up to VRS services, provided by various VRS providers across the UK, for more information please visit UKCOD Video Relay Directory by clicking here.