News
News
Has it been a while since your CQC Inspection? Showcase your service with an HCPA IFS Plaque
For many care providers, months or even years can pass between CQC inspections. In that time, services continue to improve, respond to feedback and deliver excellent care every day. The HCPA Impartial Feedback Service (IFS) helps providers gather independent feedback...
Reducing risk through everyday care
Every interaction, observation and conversation provides an opportunity to improve outcomes for the people we support. As people's needs become increasingly complex, care providers are seeing more individuals living with falls, frailty,...
New Respiratory and Neurological Conditions Education Now Available
Providing high-quality care starts with understanding the individual needs of the people you support. For people living with respiratory or neurological conditions, knowledgeable and confident staff can make a significant difference to their health,...
National Minimum Wage: compliance reminder
HM Revenue & Customs (HMRC) is currently carrying out National Minimum Wage (NMW) and National Living Wage (NLW) compliance activity across the Home Counties. We encourage Hertfordshire care providers to take this opportunity to review their payroll and working...
Data (Use and Access) Act 2025: New Complaints Requirements
The UK Data (Use and Access) Act 2025 (DUAA) is now 12 months old and from 19 June 2026, all organisations must provide a clear way for individuals to submit data‑protection complaints, acknowledge them within 30 days, and respond without undue delay. This new...
Pre-Market Engagement: Expression of Interest from Care Providers
Hertfordshire Equipment Service (HES) is an integral part of Adult Care Services, providing medical equipment on behalf of the NHS and Hertfordshire County Council to eligible Hertfordshire residents. The equipment provided by HES ranges from toileting, bathing and...
Healthy Homes for Healthier Lives – Free Training
The homes people live in can have a significant impact on their physical and mental wellbeing. Hertfordshire County Council's Public Health team, working in partnership with district and borough Environmental Health and Housing teams, is offering a free online...