This resources page is for you to gain ideas to support your staff to feel happy, healthy and more comfortable in their roles.

We are also offering you the chance to gain a Staff Wellbeing (SWELL) Charter Mark, highlighting your commitment to a proactive and resilient workplace to prospective clients and staff.

Achieve this by showing us evidence that you have:

  • Assigned a Staff Wellbeing Guardian in your workforce
  • Demonstrated what you have been doing and identify what you are planning to put in place for the future to ensure continued support for your staff

For more details contact

Complete your action plan here

Care Professional Standards Academy: Rewarding Adult Care Staff while tracking professional development

We are excited to have recently launched the new Provider Portal, an extension of the existing Academy portal with some additional features for you as an employer including:  

  1. Identify which individuals training is expiring, and monitor and inspect your employees’ current accreditation’s and qualifications.
  2. Create bespoke training plans based on their individual needs.
  3. Sign up your staff so they can be kept up to date with the most current information about working in Adult Social Care.
  4. Rewards and motivate your employees to engage with training and development opportunities by providing them with exclusive rewards and discounts through the Academy.

Staff Wellbeing Guardians

Self Care

Work Environment


Recognition & Rewards


Help & Support


Career Pathways

Staff Wellbeing Guardians

Staff Wellbeing Guardians give support and direction, and also receive a badge

We recommend that you ask one of your staff to take on this role, and if you wish to apply for your SWELL Charter Mark then you will need to show that you have appointed one.  Any Guardian will get a badge to wear from HCPA

Your Staff Wellbeing Guardian needs to be someone who is:

  • Interested in your own and others well-being and have an understanding of healthy lifestyles and health promotions.
  • Promote particular health campaigns by raising awareness with colleagues; contributions to social media campaigns and keeping updated on well-being initiatives (Continuous Professional Development)
  • Enthusiastic and motivated to help to make a difference in your faculty or service by championing and promoting relevant health messages and events at {insert organisation name}
  • Attend and actively contribute to monthly meetings.
  • Involvement in workplace health and wellbeing events.
  • Attendance at Training events, Practitioner events.
  • Friendly and approachable.
  • A positive thinker.
  • Innovative and creative.
  • Enthusiasm and drive to manage the projects you are passionate about.
  • Keen to share ideas and actively seek new ways of promoting wellbeing.
  • Contribute to impact measurements.

Examples of activities that could be offered:

  • Promoting particular health campaigns through poster displays, emailing colleagues, giving out leaflets and updating colleagues at meetings you attend and your team meeting (e.g. World Mental Health Day, National No Smoking Day).
  • Organising activities, e.g. a lunch-time walk, book club or hobby group.
  • Signposting colleagues to relevant services.
  • Encouraging colleagues to participate in your Wellbeing initiatives/challenges.
  • Championing and promoting relevant health messages and events in-house or within the local community.
  • Providing information to colleagues about wellbeing in your organisation.
  • Role modelling and promoting a healthy culture within the workplace.
  • Involvement in events, collaborative working with others in the community.

Other things you can do:

You could set up Staff forums where you can listen and feedback on staffing issues “you said – we did”

You could set up a suggestion box – maybe offer a voucher for any suggestions taken up

You could have “Guardians” from both night and day staff to ensure everyone is being supported and listened to

Remembrance or Acknowledgement

Examples of activities that could be offered:

Garden/wall of remembrance

Hertfordshire County Council has opened its new Garden of Reflection at County Hall. The garden was designed for staff by staff with the aim of giving them a quiet space to visit and reflect on the coronavirus pandemic as and when they wish. It features a 19-foot round paved area complete with a bench, rose arch and a selection of flowers and plants, including the Hertfordshire rose and Absent Friends rose and the plant Angel Wings.

As part of the project, the council has also teamed up with Groundwork East to produce a short information booklet for organisations, such as care homes, who may also wish to create their own memorial garden or contemplation corner.

The contemplation booklet gives some tips on creating a space, what plants to use and how to look after the area as it develops. To view or download the booklet click here.

We would love to hear how your memorial garden or contemplation space is progressing. If you would like to share this with us, please email your plans and progress in photos to

Virtual book of remembrance

Rooms named after staff who have passed away

Include families

 Social Care Day of Remembrance and Reflection


The past year has been a difficult time for the entire adult social care workforce, which is why a Social Care Day of Remembrance and Reflection has been launched, hosted by The Care Workers’ Charity. The day, announced during this year’s Professional Care Workers’ Week, will take place in March 2022.

Meanwhile, care colleagues can make use of a life assurance scheme for frontline NHS and social care staff who contract coronavirus during the course of their work. It is non-contributory and covers staff who provide care for people who have contracted coronavirus or who work in health or social care settings where the virus is present.

» Click here for details on how to claim for the life assurance scheme

» Click here to find out how you can pay tribute to colleagues past and present

Book guide and signposting for grief and bereavement  

This guide recommends books that can lend a hand in helping to understand and cope with grief, for yourself or those around you. There are recommendations for adults, young people, and children. These books are all available from Hertfordshire Libraries on free reservation. In this guide, you can also find helpful signposting to resources that can support you in coping with grief and links to key organisations working to support those who have been bereaved.

Help & Support – Counselling

Examples of help available: 

We know life is stressful right now – we are Here For You

If you work in healthcare, social care, the voluntary sector or the not-for-profit sector in Essex or Hertfordshire and need someone to talk to, we are Here For You.

Here For You has been supporting many health and social care workers since it commenced in January 2021.

» Click here for more details


Samaritans are here to listen to anyone who’s struggling to cope, at any time of the day or night.

Call us any time, day or night 116 123

Menopause Matters

An astounding 90% of women experiencing the menopause report feeling unable to talk to their managers at work and one in ten consider giving up work. Let’s break the taboo over this natural life event.

» Click here for a guidance on menopause and the workplace
» Click here for information on the menopause from the NHS

Workforce wellbeing resource finder

Tools to support wellbeing in the workplace and to invest in your staff’s emotional wellbeing.

» Click here to find out more

Building Resilience – new bite size guides

Resilience is the ability to cope under pressure and recover from difficulties. Skills for Care have developed two bite size guides to highlight some of the key areas in ‘Building your own resilience, health and wellbeing’ guide which includes:

  • coping in the moment and beyond
  • what is resilience and why does it matter?

The aim of these shorter guides is to provide you with some quick support on how to build your own resilience.

» Click here to download the guide

Looking after your mental health






Let’s face it, things have been difficult for everyone over the last 18 months.  That’s why it’s so important to look after your mental health. NHS Every Mind Matters gives simple practical tips from sufferers and videos from experts on dealing with COVID-19, stress and anxiety, boosting your mood, sleeping better and what you can do to help others.

You can also get your personal  Mind Plan here. 

Self Care

Examples of how to help yourself:

..What is ‘Self-Care’? It means something different to everyone. A good self-care practice starts with self-awareness, you must learn to recognize what are your needs and how are you going to fulfil them.

» Download the Self-Care Workbook from here

Encourage staff to ask for more supervisions, one to one time, or just a chat –  either face to face or video to prevent any issues building up

Set up a good mentoring system for new staff – can help the mentor just as much as the new staff member

Direct staff to Breathing Space to help with debt worries

» Find out more here

Money Helper

Would you like to feel more in control of your finances? try checking out the new  ‘Couch to Financial Fitness’ programme – a free and flexible nine-week plan. The weekly steps and helpful tools can help you cut your spending, and create better habits for the future.

» Find out more here

Get Singing!

Singing always makes you feel good, not just in the car or in the bath. There are friendly local groups open to all such as

Or, try a local signing group to have fun and feel energised. No audition or experience required.

» Find out more here

Avoid COVID-19 fraud and cheats





» Get the NHS COVID pass FREE from here

» Click here for more information on fraudsters and the COVID-19 Pass

The Five Ways to Wellbeing

» Learn more here

Get your Mind Plan

Get your mind plan to help you deal with stress and anxiety, improve your sleep, boost your mood and feel more in control.

Just answer 5 quick questions for your free plan.

Feel better, Live more

Everyone has the ability to feel better

I borrowed one of Dr Charrerjee’s books and I’m working some of the tips and ideas into my life. It’s about making it easier for yourself to become more healthy. Have a look at  Dr Chatterjee’s website listen to a podcast or read one of the books (free from the library).

Get started on being more sustainable

Photo credit: Hubbub

Want to be more sustainable but not sure where to start? has easy tips and ideas you can try that are good for you, your wallet, and the environment. From saving money on your energy bills  to easy fashion hacks and ways to make your food go further, there’s something for everyone.

» Why not try these Pride Month receipes this month

Five Steps to stop being overwhelmed

Do you sometimes feel a sense of panic that you don’t know where to begin? Spotting the signs and taking action sooner rather than later is key to being in control.

» Click here to find five helpful tips to stop overwhelm


Hertfordshire Oktoberfest – Friday 15th – Sunday 17th October 2021






Location: Harpenden Common, St Albans Road, Harpenden, AL5 1DT

A German experience coming to Hertfordshire! Live Oompah Band, German beer, German food, axe throwing and local artists.

» Find out more and book tickets here


Breakin Science Early Halloween Festival – Sat 16th October 2021





Location: Herts County Showground (St Albans, AL3 7PT)

Time: 14.00 – 22.00

Price: Ticket prices start from £25 per person

Summer may coming to an end, but that doesn’t mean festival season is over yet… Come join the party as we head to the superbly located Herts County Showground, for an early halloween celebration and takeover a purpose built all weather festival site consisting of 2 big tops with bars + walkways protected from the elements! 🎪

» Click here to find out more and book your tickets

Christmas Markets

St Albans Christmas Gift Show – 6th-7th November 2021

Location: Oaklands College Equestrian Centre, St Albans Campus, Hatfield Road, St Albans

Enjoy a weekend of festive fun and shopping. The huge sports hall will be full to the rafters with inspirational ideas and gifts for all your friends and family. So if it’s that special gift for a loved one, something for your home, a festive treat or some great stocking fillers, it will all be here under one roof.

» Click here to find out more

Knebworth Christmas Fair – 26th/27th and 28th November 2021

Location: Knebworth House, Old Knebworth Lane, Stevenage

The Knebworth Christmas Fair is the region’s biggest festive shopping event, packed with Christmas gifts, presents for all ages and delicious festive food & drink, this really is a festive event that everyone can enjoy.

» Click here to find out more and book your tickets

Hertford Castle Christmas Market – 26th November

Location: Hertford Castle, The Castle, Hertford

Time: 11.00 – 19.00

Come down to Hertford Castle this winter as it hosts its first Christmas market within its spectacular grounds. The event will be free of charge to attend and boast an array of Christmas market stalls. Offerings include homeware, crafts, jewellery, and much more!  In addition, there will be food and drink stands providing festive treats to warm you up!

» Click here to find out more

Harpenden Christmas Carnival 

Location: Harpenden High Street, Harpenden

Time: 12pm – 6pm

The Christmas Carnival festivities will include the monthly Farmers’ Market, Santa’s Grotto, the Henry Harris Funfair, the Main Stage, walk about entertainment.

» Click here to find out the latest updates

Recognition & Rewards

Examples of rewards that could be offered:

Simple “thank you” – in supervision in a group or ad hoc – a little ‘thank you’ can go a long way



Extra A/L



Long service awards – Traditionally, the benchmarks for loyalty rewards are 5, 10 and 20 years long service. However, this can vary depending on the service. Common awards include champagne, badges or certificates, additional annual leave or a small bonus. 


Examples of activities that could be offered:

Getting back into exercise

If it’s been a while it’s best to take things slowly and build up gradually, spend less time sitting if you can, do a variety of activities, and work on smaller muscles as well as the big ones.

» Find out more

Hertfordshire Health Walks

Free, guided walks encourage people to get more active and enjoy their local surroundings.
» Find out more or register here

Memory Walk

The memory walk is a family-friendly sponsored walk and a fantastic way to make a real difference to people affected by dementia. It’s free to sign up and accessible to all. Sign up to one of 20 walks taking place up and down the country this September or take on your own Memory Walk and walk for a world without dementia.

» Click here to find out more and book a walk

 Yoga groups


Cycle to work (GOVT initiative)

The provider can help by putting in bike racks etc.

» Read the Government guidance here

Hertfordshire Cycling

Hertfordshire Cycling (formerly the Year of Cycling) is a project HCC started in 2014 to encourage people to take up, increase or return to cycling. Information include cycling routes, clubs and training courses.

» Find out more here

Encourage all staff to join service users in exercise on regular basis – make it fun

Use certificates; member sets own individualised goals and get a certificate when they achieve it

Sport England

Get active Sport England have put together tips, advice and guidance on how to keep or get active in and around your home. Find 10 tips to get you started and free online content.

» Click here to find out more 

Work Environment

Examples of ideas that could be offered:


Work with staff to improve staff room and facilities – this can include things such a snack bar, quiet room or even having some team photos around the office/staff room.

Have a fridge available for staff to store their lunches

Room to rest not just get a quick bite and catch up on paperwork

Music in background or calming noises e.g. water or birds

Book corner – swap and share

Notice board “for sale items” birthdays, happy events – can be a real notice board or virtual

Plants – Green areas  – quiet area for supervisions and or coaching especially in Home Care Companies – multiple studies have found that being near indoor plants can lower stress levels.


Arco (discount available on their clothing to aid comfort, either individuals or companies through The Academy– if you’re a HCPA member then you can get exclusive discounts at Arco.

Happiness at work

Why should you be encouraging happiness at work?

  • happiness goes hand-in-hand with good health.
  • happy employees are the most vocal and persuasive advocates for their organisations.
  • happiness, is like laughter, it can be contagious.
  • Happiness supports professional fulfilment, and so retention of staff.

While it is great to highlight happiness in the workplace for a week, we want this to carry this on for the whole year, so here are a few ideas to give you a kick start:

1.         Encouraging safe social activity – from organising work team meals out , to zoom quizzes, encourage your staff to get to know each other outside the work environment.
2.         Happiness Lottery! Put the names of all your workers in a hat, have someone else randomly pull out two or three names, and give out surprise gifts.  Could be an extra holiday (woohoo!), a cake from the local store, 4-hours flex time, a voucher for the supermarket, toiletries … If you’re in tune with your team, you will know beforehand what type of activity or gift they would appreciate.
3.         Employee of the week  – reward a staff member  who has gone above and beyond  or who has shown acts of kindness – get all staff to nominate
4.         Recognise staff members who are not as out-going and support them to join in
5.         Birthday list and employment anniversary – just to acknowledge and celebrate.
6.         Make sure you are showing a happy face, and saying thank you and praising staff when you see things – not just waiting until meetings or supervision.  Remember happiness is contagious.
7.         Internal news-letter, with fun quiz and news
8.         Ask for and display quotes from staff on a notice boards of things that have made individuals happy either that week or in general ‘Raising awareness of the things that bring about happiness.’
9.         Plants or flowers around are always uplifting and good for health – even if you have hay fever sufferers, there are a lot of beautiful foliage plants to brighten the work place.
10.    Make time in all meetings to celebrate things and to identify positive happy activities to plan together.

Managers – have your say on NICE guidelines

New consultation on draft mental wellbeing at work guideline

Our updated draft guidance on mental wellbeing at work aims to help those supporting the social care workforce. Consultation on the draft recommendations is now open.

If you are interested in strategic approaches to improving mental wellbeing at work, we encourage you to let us know your thoughts on:

  • supportive work environments
  • external sources of support
  • training and support for managers and supervisors
  • approaches for employees who have or are at risk of poor mental health
  • organisational-level approaches for high-risk occupations
  • local and regional strategies and plans

Click here for the NICE consulation


Examples of ideas that could be offered:

  • Link with “Guardian” look at different health days and celebrate them
  • Link with “environment” use notice board to have support links e.g. diabetes, menopause
  • Link to “exercise” Actively encourage staff to look after themselves
  • Sponsored exercise – link to just giving or crowd funding to go to something in the home or in staff room
  • Utilise resources for nutrition such as the NHS Eat Well Guide and Good Mood Food.
  • Mental health, Understand your own mental health and well being.
  • Offer counselling by utilising tools like ‘Here For You‘.

Mental Health Peer Support Group

About this event: We are a friendly, safe peer support group where everyone is welcome. We come together to walk and chat without fear of judgement.

Under 18s must be accompanied by an adult.

»Click here to register for free

Address your stress

» Click here for further resources from Mental First Aid England

Healthy Hubs

Healthy Hubs are a free one-stop shop for health and wellbeing information, advice and support, making sure you get the help and guidance that is right for you.

There are a number of Healthy Hubs across Hertfordshire. Each one has teamed up with a range of local services to ensure that you can access the help you need to stay healthy and well.

»Click here to find out more

Over a million people in Hertfordshire have had at least one jab

Join them and don’t let COVID-19 spoil your summer fun.

When vaccinated you are still at risk of catching and spreading covid, although much lower.

Stay safe by remembering the basics – outdoors or well ventilated indoors, masks in crowded places, keep your distance, keep hands clean and have regular tests.

» Click here to visit a walk in centre or book a jab 

» Click here for more information about the vaccination 

» Click here to order your free lateral flow tests

Get ready for Stoptober

Stopping smoking is one of the best things you’ll ever do for your health.

When you stop, you give your lungs the chance to repair and you’ll be able to breath easier. There are lots of other benefits too – and they start almost immediately!

» Click here to find out more on stopping smoking

How is your blood pressure?

Your blood pressure is affected by lots of factors, some are fixed – others you can change. How active you are, whether you smoke and how much alcohol you drink, for example, all make a big difference. Over time, high blood pressure can lead to a number of health problems such as stroke, heart disease or vascular dementia.

Understand the causes of high blood pressure and how to lower your blood pressure with healthy living, healthy eating, medication if needed and home monitoring.

For more information see Blood Pressure UK

Try these blood-pressure friendly recipes, they are low in salt and saturated fat but high in fruit, vegetables and fibre.

Staying active is one of the best things you can do for your health and wellbeing

Get active – Better Health – NHS  have some great resources to help you to build more activity into your days especially ‘9 simple tips to move more’.

Physical Activity for Wellbeing – Herts Sports Partnership for opportunities to take part in activity within Hertfordshire.

Getting active at home or joining a class







Desk working, keep moving! Change your position and have regular breaks to walk or stretch.

» Click here to view more tips on how to protect your back

10 small changes you can may today to prevent weight gain







Just a small change can be enough to stop weight gain. Skip the chips/have a veg side, switch fizzy drinks to water or latte to americano, avoid sweets or have half a treat -share or save half for tomorrow, and walk more. Try these tips to consume fewer or burn extra calories to help you manage your weight.

» Check out these 10 small changes you can make today to prevent weight gain

NHS Better Health

Would you like free weight loss support? You may qualify for 3 months free with Weight Watchers (WW) to help you make healthy changes.

There are some great healthy recipes, meal plans and recipe collections everyone can try!

» Find out more here

Weight Watchers – Chocolate Halloween cupcakes

Photo credit:

» Click here to view the recipe

Weight Watchers – Dark ‘n’ stormy Halloween cocktail

» Click here to view the recipe


    Career Pathways

    Examples of ideas that could be offered:

    Train for succession – what next?

    Offer developmental training

    Encourage the use of The Care Professionals Academy

    A portal for you to upload your training certificates and qualifications, and access rewards and discounts for working in Adult Social Care.

    » Find our more here

    Show your staff that you value them and their career with you! 

    Nominate a staff member by clicking here for the ‘My Career in Care’ campaign. We are looking to showcase the best of the Adult Social Care workforce in Hertfordshire. You can see more about the ongoing Good Care Campaign here.

    Visit Herts Good Care to see how HCPA’s fully funded service Herts Good Care Recruitment can help. 

    » Find out more here