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CQC – Window safety

Falls from windows often result in serious or fatal injuries, but this harm is avoidable. The CQC want to ensure that providers are keeping people under their care safe. CQC have been alerted to an incident where a care home resident deliberately attempted to bypass a...

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Boost the Hertfordshire Directory with new listings

Help HCC turn the Hertfordshire Directory into the go-to-place to find groups, services and providers that can support residents to live life to the full. The Hertfordshire Directory is a key online tool to make it easier for people to find the help they need as soon...

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New Beacon Domestic Abuse Support Hub (DASH)

HCC has just launched a new Beacon Domestic Abuse Support Hub which aims to make it easier for those who need it, to access Community Outreach Services in Hertfordshire. Members of the public and professionals who are not able to complete a domestic abuse risk...

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Right Care, Right Person – reminder for escalation process

Care providers may be aware of the new initiative by the police in responding to welfare calls. Hertfordshire Constabulary is reminding partners of the escalation process in relation to calls to them about concerns for the welfare of individuals. At the start of...

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Medicines reconciliation

‘Medicines reconciliation’ is the process of accurately listing a resident’s medicines. Following several recent medication errors, please can home managers and clinical leads remind their staff about the importance of ‘medicines reconciliation’ when residents come...

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