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Managing conflict: Leading through collaboration – Cohort 01

17 July 2023 - 14:00 - 16:00

Course fee: Standard: N/A | Associate Member: Fully funded | ACE Member: Fully funded| HCPA Member: Fully funded

2 hour webinar via Zoom Register here  

As leaders, it is crucial to possess the skills and knowledge necessary to effectively manage and resolve conflicts while fostering a collaborative work environment. Join us for an interactive webinar designed specifically for leaders in adult social care, where we explore the strategies and tools required to navigate conflicts successfully and promote collaboration among your teams.

Learning outcomes:
Recognise the different types and common causes of conflict
Analyse the four stages of group development
Identify the possible outcomes of conflict resolution
Utilise different tools to manage conflict including feedback and mediation
Establish best practice to follow after conflict has been defused

Register here  

Details

Date:
17 July 2023
Time:
14:00 - 16:00
Course Category:

Venue

Zoom
Staff:
Management, Nurses
Condition:
Autism, Dementia, Learning Disability, Mental health, Physical Disability, Sensory Impairment, Substance Misuse
Service:
Day Opportunity, Direct Payment/ Personal Assistant, Flexi Care/ Extra care, Homecare, Nursing Home, Residential Home, Supported Living
Clients:
Adult Disability, Mental Health, Older People
Non-member fee:
N/A
Associate Member fee:
Fully funded
ACE Member fee:
Fully funded
HCPA Member fee:
Fully funded