Adult Social Care – Quality Matters
The quality of adult social care matters. It matters because people who use services should be able to expect person-centred care that is safe, effective, caring and responsive. This care should be supported by good leadership and sustained by good use of resources.
This document sets out a shared commitment to high-quality, person-centred adult social care. It has been produced to make a difference in care services by working across the sector with people who use these services and their carers.
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Care Improvement Works
Skills for Care updated Care Improvement Works, the free online resource to help regulated providers easily access products and services relating to Care Quality Commission (CQC) inspection – brought to you by Skills for Care, Social Care Institute for Excellence (SCIE) and National Institute for Health and Care Excellence (NICE). The update reflects new areas of CQC inspection that are being introduced from November 2017.
With CQC inspection looking more at how services learn from mistakes, utilise systems and processes, keep people safe, have effective information systems and apply good governance, Care Improvement Works can point you to the practical tools available. See the updated version.