Care Staff


Role and Responsibilities

A Hospice Care Worker will work independently providing safe, competent and ethical client care under the guidance of registered healthcare professional, in the delivery of palliative care to patients and their families, utilising protocols and procedures.

Care staff’s responsibilities vary depending on the individuals they support but typically include:

Carrying out tasks involving direct patient care and support to patients and families

  • Undertake assessments of patient / carer needs and include coaching carers, patients families and volunteers to develop their caring skills
  • Coordinate patient discharge plans from the hospice in-patient unit
  • Work with registered health professionals to plan and deliver rehabilitation programmes for patients
  • To act within the limits of your competence and authority
  • Support and direct clinical care assistant volunteers
  • Contribute to the effectiveness of teams by participating in inter-disciplinary team working to support individuals both in the hospice and the community.
  • Supporting individuals who are distressed
  • Support individuals and carers to cope with their emotional and psychological and spiritual well-being.


Skills and Experience

Your induction will include necessary training such as health & safety, first aid and moving and handling.  Additional specific training for people with specific conditions may be offered.

It might be useful to have experience working in a similar role or with vulnerable adults.  You could gain this experience through a work placement, from your personal life, through volunteering or as part of a traineeship or apprenticeship.


Prior Requirements

All care staff must complete the Care Certificate within the first 12 weeks of employment as part of their induction.