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DTSTART;TZID=Europe/London:20260619T100000
DTEND;TZID=Europe/London:20260619T120000
DTSTAMP:20260621T023633
CREATED:20260309T143824Z
LAST-MODIFIED:20260327T232019Z
UID:10002344-1781863200-1781870400@www.hcpa.info
SUMMARY:Effective Observations and Competency Management
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day webinar via Zoom\nThis course equips managers and team leaders with the skills and knowledge to conduct formal workplace observations that align with organisational standards and best practices. Effective observation and feedback are essential for ensuring staff meet competency requirements and continuously improve their performance. \nParticipants will explore the principles of formal observation\, including how to identify key competencies relevant to their roles. The course provides practical guidance on setting up and conducting structured\, competency-based observations\, ensuring a fair and consistent approach. In addition\, attendees will learn how to provide constructive feedback that fosters professional development and supports staff in achieving their full potential. \nEntry Requirements: Learners must be in a management role to attend this course. \nLearning Objectives: \n\nUnderstand the principles of formal observation in the workplace. \nIdentify key competencies to observe in line with organizational standards and best practices. \nExplain how to set up and conduct effective competency-based observations. \nProvide constructive feedback following observations to support staff development and improvement. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/effective-observations-and-competency-management-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260618T100000
DTEND;TZID=Europe/London:20260618T130000
DTSTAMP:20260621T023633
CREATED:20260309T125213Z
LAST-MODIFIED:20260327T231904Z
UID:10002340-1781776800-1781787600@www.hcpa.info
SUMMARY:Homecare Medication Governance
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n3 hour course via Virtual Classroom\n\nThis course is to provide an understanding of the governance processes for medication administration in the setting. It is suitable for managers and leaders of care providers interested in expanding their skills and knowledge on safe medicine administration in their organisation. \nLearning Outcomes\n• Understand the legislation and guidance underpinning medication governance and how you can embed this using the medication standards document\n• Ensure the service understands and is meeting the regulatory and local monitoring requirements for medication administration\, including the consequences of incorrect practice\n• Recognise and review the responsibilities involved in effective medication practice throughout the organisation\, including process for escalations\n• To have clear guidance and structure regarding the roles\, responsibilities\, and accountabilities with different roles for medication administration\n• Understand good methods of communication with the wider staff teams and explore how you will establish ongoing communication to the wider team on good medication practice. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/homecare-medication-governance-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260615T140000
DTEND;TZID=Europe/London:20260615T163000
DTSTAMP:20260621T023633
CREATED:20260320T142623Z
LAST-MODIFIED:20260612T221313Z
UID:10002378-1781532000-1781541000@www.hcpa.info
SUMMARY:Engaging & Retaining a Competent Workforce - Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day course via Virtual Classroom \nDelivered live by an expert trainer in an interactive virtual setting\, this session offers a time-efficient learning experience with no travel costs and minimal disruption to busy leadership schedules. Participants will engage with the trainer and peers to share experiences\, reflect on current practice\, and develop actionable strategies that can be implemented immediately. The half-day programme is designed for established leaders and managers responsible for leading teams\, shaping culture\, and implementing effective retention strategies within complex and demanding environments. \nRetaining a skilled and motivated workforce is a critical leadership challenge with direct implications for service quality\, organisational performance\, and long-term sustainability. The course focuses on advanced leadership approaches to understanding individual motivations\, strengthening communication\, to ensure a supportive and inclusive organisational culture. Leaders will explore how their behaviours\, decision-making\, and communication styles influence engagement\, staff satisfaction\, and commitment\, with a strong emphasis on creating environments where people feel valued\, supported\, and motivated to perform at their best. \nLearning objectives:\n• Understand the importance of retention strategies and their impact on workforce stability and quality of care.\n• Explore the role of organisational culture and effective communication in retaining a competent workforce.\n• Learn techniques for understanding and addressing individual motivations and engagement of team members.\n• Develop practical strategies to enhance staff satisfaction\, motivation\, and commitment.\n• Acquire tools for creating a supportive work environment that fosters retention and professional growth. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA
URL:https://www.hcpa.info/courses/engaging-retaining-a-competent-workforce-strategies-for-leaders-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260615T100000
DTEND;TZID=Europe/London:20260615T123000
DTSTAMP:20260621T023633
CREATED:20260320T143130Z
LAST-MODIFIED:20260612T221142Z
UID:10002379-1781517600-1781526600@www.hcpa.info
SUMMARY:Recruitment with Purpose - Building a Values-Based Workforce
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day course via Virtual Classroom \nThis engaging half-day online course is designed for experienced managers and leaders who are responsible for attracting\, selecting\, and retaining staff within their organisations. In today’s competitive and values-driven workplace\, effective recruitment goes beyond assessing skills and experience\, it requires a clear focus on behaviours\, values\, and cultural alignment. \nParticipants will explore how to embed values-based recruitment practices into their existing processes\, ensuring that new hires not only meet role requirements but also contribute positively to organisational culture. The course will introduce the Leadership Qualities Framework as a practical tool to strengthen recruitment decisions and support long-term workforce development. \nThrough interactive discussions\, examples and practical exercises\, attendees will gain actionable strategies to enhance their recruitment approach\, improve candidate selection\, and build teams that reflect and reinforce organisational values. \nLearning objectives:\n• Understand the importance of values and behaviours in recruitment.\n• Explore the benefits of utilising the Leadership Qualities Framework.\n• Learn practical strategies to implement a values-based recruitment process.\n• Recognise how values-based recruitment enhances organisational culture.\n• Gain the skills to attract and retain employees who align with your organisation’s values.\n \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/recruitment-with-purpose-building-a-values-based-workforce-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260603T140000
DTEND;TZID=Europe/London:20260603T160000
DTSTAMP:20260621T023633
CREATED:20260309T151643Z
LAST-MODIFIED:20260327T225524Z
UID:10002346-1780495200-1780502400@www.hcpa.info
SUMMARY:Depression Awareness
DESCRIPTION:      \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n2 hour course via MS Teams\nThis course provides delegates with an understanding of depression and its causes. Delegates will develop an appreciation of what depression feels like and the symptoms that may be experienced\, how it effects the person and those closest to them. Delegates will gain an understanding of ways in which depression can be managed and treated\, especially through good practice in care. Learners will also be signposted to helpful places for any support that may be required. \nLearning Outcomes\n• Define the term ‘depression‘\n• Outline the possible causes of depression\n• Recognise how depression effects the individual\, family and friends\n• Explain how depression can be managed and know some of the resources available to support the individual experiencing depression \nClick here to register\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/depression-awareness-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260603T100000
DTEND;TZID=Europe/London:20260603T120000
DTSTAMP:20260621T023633
CREATED:20260429T083324Z
LAST-MODIFIED:20260429T083324Z
UID:10002392-1780480800-1780488000@www.hcpa.info
SUMMARY:Improving End of Life Care for People with Learning Disabilities & Autistic People
DESCRIPTION:Course fee: Fully funded \n2 hour session via MS Teams \nThis webinar introduces the Central East ICS guidance on delivering high‑quality\, equitable end of life care for people with learning disabilities and autistic people. It will support health and social care professionals\, paid carers\, and families to better recognise when someone may be approaching the end of life\, start timely and appropriate conversations\, and put person‑centred plans in place. \nThe session will explore key principles including early identification\, reasonable adjustments\, inclusive advance care planning\, communication needs\, mental capacity\, and coordinated working across services. Practical tools such as the Gold Standards Framework\, ReSPECT\, Health Action Plans\, and accessible resources will be highlighted to support consistent\, compassionate care that respects dignity\, choice\, and individual wishes at every stage of the end‑of‑life pathway. \nLearning objectives: \n\nUnderstand Central East ICS guidance on equitable end of life care for people with learning disabilities and autistic people\nRecognise when someone may be approaching the end of life and the importance of early identification\nSupport inclusive\, person‑centred conversations and advance care planning\, including communication needs and mental capacity\nIdentify reasonable adjustments and the role of families\, carers and professionals\nUnderstand how tools such as the Gold Standards Framework\, ReSPECT and Health Action Plans support coordinated\, compassionate care\n\nClick here to book\n*Please note: Delegates who are late may not be admitted into the training.
URL:https://www.hcpa.info/courses/improving-end-of-life-care-for-people-with-learning-disabilities-autistic-people/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260603T100000
DTEND;TZID=Europe/London:20260603T120000
DTSTAMP:20260621T023633
CREATED:20260309T151200Z
LAST-MODIFIED:20260327T225354Z
UID:10002345-1780480800-1780488000@www.hcpa.info
SUMMARY:Mental Health Awareness
DESCRIPTION:      \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n2 hour course via Virtual Classroom\nThis course offers delegates a comprehensive understanding of mental health and its contributing factors. Delegates will gain insight into what experiencing mental ill-health feels like\, recognising common symptoms and understanding its impact on both individuals and their loved ones. The course also covers effective strategies for managing and treating mental ill-health\, with a focus on best practices in care. Additionally\, delegates will be guided to valuable resources for further support if needed. \nLearning Outcomes\n• Explain what is meant by mental health\n• Recognise social and effects of mental ill-health\n• Explain how to respond to Mental Health issues\n• Identify person centred support strategies and how to implement them \nClick here to register\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mental-health-awareness-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260528T100000
DTEND;TZID=Europe/London:20260528T160000
DTSTAMP:20260621T023633
CREATED:20260304T135645Z
LAST-MODIFIED:20260519T143426Z
UID:10002316-1779962400-1779984000@www.hcpa.info
SUMMARY:Coaching for Effective Leadership - Understanding Self Management and Resilience
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Self Management.\nRead more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nCoaching for Effective Leadership equips managers with practical coaching skills underpinned by strong self management and resilience. The course builds clarity\, focus and confidence under pressure\, helping leaders prioritise effectively\, coach themselves and others\, and sustain their impact in demanding care environments. \nThis Skills for Care CPD module places coaching at the heart of effective leadership\, supported by strong self management and resilience. \nThe day begins by exploring what resilience really is\, and how self management\, emotional intelligence\, beliefs and values influence leadership behaviour under pressure. Managers reflect on how they manage time\, stress and competing demands\, and how this impacts their ability to lead and support others effectively. \nParticipants are then introduced to a practical coaching model\, designed for everyday leadership conversations. Managers use this model to identify three real leadership goals and learn how to prioritise effectively – protecting what matters most while still making progress. \nThrough supported practice\, managers first coach each other on a low risk goal\, before developing their skills further and coaching at a deeper level. Built in protected time allows participants to practise self management techniques\, apply coaching approaches\, and create clarity around focus\, boundaries and next steps. \nLearning Outcomes\n• Explain how effective coaching is underpinned by strong self management and resilience\n• Describe what resilience is and how it supports sustained leadership effectiveness\n• Reflect on how their beliefs\, values and behaviours impact their leadership presence\n• Use a practical coaching model in everyday leadership conversations\n• Identify and prioritise leadership goals\, protecting their most important priorities\n• Apply coaching skills to support clarity\, focus and development in themselves and others\n• Implement practical strategies to manage pressure\, time and competing demands \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS) under Understanding Self Management*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/build-resilience-by-understanding-self-management-skills-3/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260526T100000
DTEND;TZID=Europe/London:20260526T113000
DTSTAMP:20260621T023633
CREATED:20260513T110040Z
LAST-MODIFIED:20260513T155224Z
UID:10002448-1779789600-1779795000@www.hcpa.info
SUMMARY:Understanding the 3Ds - Depression Dementia and Delirium
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £10+VAT | Non-member: £20+VAT \n1.5 hour online session via Virtual Classroom\n\nThis course supports care staff to develop a clear understanding of depression\, dementia\, and delirium in older people\, often referred to as the three Ds. It focuses on recognising similarities and differences between these conditions and the risks of diagnostic overshadowing\, including the potential impact on safety\, wellbeing\, and quality of care. \nThe course aims to build staff confidence in spotting early signs of change\, understanding when concerns may indicate delirium or depression rather than dementia progression\, and knowing how and when to escalate concerns. Early recognition and appropriate response are key to improving outcomes for people using services. \nEntry Requirements: Learners should have completed their staff induction and have basic awareness of dementia as a minimum. \nLearning Outcomes:\nBy the end of this course\, participants will be able to:\n• Understand the similarities and differences between dementia\, delirium\, and depression\n• Recognise the risks associated with diagnostic overshadowing and how to avoid it in practice\n• Identify early signs and symptoms of delirium and understand what action to take if it is suspected\n• Be aware of the risk of suicide and self-harm in older people\n• Understand the importance of timely escalation and seeking appropriate clinical support\n• Know where to go for help and support if concerned about a change in a resident or service user’s presentation \nStandards mapping\nThis course is mapped to the new dementia care standards:\n• Person-centred care\n• Responsive support for changing dependency\n• Skills and competence\n• Comprehensive health care\n• Collaborative multidisciplinary working \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/understanding-the-3ds-depression-dementia-and-delirium/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260522T100000
DTEND;TZID=Europe/London:20260522T110000
DTSTAMP:20260621T023633
CREATED:20260512T143034Z
LAST-MODIFIED:20260513T081523Z
UID:10002443-1779444000-1779447600@www.hcpa.info
SUMMARY:Music in Herts Dementia Care - Homecare Engagement Forum
DESCRIPTION:1 hour Forum via Virtual Classroom \nPower of Music – Music in Herts Dementia Care \nWe would love you and your team to join our engagement forum to find out more about the Power of Music – Music in Herts Dementia Care programme\, with a specific focus on the 1 day training course for homecare staff to embed meaningful music practice into everyday support\, which will be available from June 2026. \nThis forum will introduce the programme as a whole\, explain how the 1 day course fits alongside the wider offer\, and provide an opportunity for homecare providers to share feedback\, reflections\, and views on how the programme can work best within homecare settings. \nThe Power of Music project aims to increase access to personalised and meaningful music experiences for people living with dementia by supporting carers to use music purposefully as part of daily care and support. The 1 day course is designed to help homecare staff build confidence\, skills\, and practical approaches to using music during visits\, based on each person’s preferences\, life history\, and cultural background. \nThe training focuses on improving wellbeing\, communication\, and engagement through simple\, evidence informed music practices that can be embedded into routine homecare interactions rather than delivered as standalone activities. \nThis session is aimed at Home Care\, Domiciliary Care\, Hospices\, Homecare Registered Managers\, Deputy / Assistant Managers\, Dementia Leads or Champions\, Care Coordinators or Senior Carers\, Learning & Development / Practice Development Leads \nCLICK HERE TO REGISTER
URL:https://www.hcpa.info/courses/music-in-herts-dementia-care-homecare-engagement-forum/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260514T100000
DTEND;TZID=Europe/London:20260514T120000
DTSTAMP:20260621T023633
CREATED:20260309T143539Z
LAST-MODIFIED:20260323T234603Z
UID:10002343-1778752800-1778760000@www.hcpa.info
SUMMARY:Evidencing & Action Planning
DESCRIPTION:  \n  \nCourse fees: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day Webinar via Zoom\nThis course is designed for managers and team leaders who are looking to drive positive change within their adult social care settings. Participants will learn how to create\, implement\, and evaluate improvement action plans that deliver measurable results and align with organisational objectives. Through practical exercises and real-world examples\, attendees will gain the skills to identify areas for improvement and develop SMART objectives (Specific\, Measurable\, Achievable\, Relevant\, Time-bound). The course will also cover strategies for securing leadership support\, assigning responsibilities\, and effectively managing progress to ensure successful outcomes. \nThis interactive session is ideal for those seeking to foster a culture of continuous improvement\, enhance team performance\, and contribute to the overall success of their organisation. \nEntry Requirements: Learners must be in a management or team leader role to attend this course. \nLearning Objectives: \n\nDescribe how to develop an improvement action plan with SMART objectives\, clear tasks\, and realistic timeframes.\nIdentify areas for improvement and align action plans with organisational goals to gain leadership support.\nExplain how to implement and manage action plans by assigning responsibilities and tracking progress.\nEvaluate the effectiveness of the action plan by analysing results and making necessary adjustments.\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/evidencing-action-planning-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260506T100000
DTEND;TZID=Europe/London:20260506T120000
DTSTAMP:20260621T023633
CREATED:20260323T110428Z
LAST-MODIFIED:20260323T110428Z
UID:10002380-1778061600-1778068800@www.hcpa.info
SUMMARY:Perimenopause & Menopause - Learning Disability Support
DESCRIPTION:Course fee: Fully funded for Hertfordshire Care providers only \n2 hour session via MS Teams \nThe symptoms and effects of Perimenopause and Menopause are not widely understood by people with learning disabilities and those that support them. This webinar\, delivered by Karlene Green\, Health Improvement and Prevention Community Nurse & Louise Jenkins\, Strategic\, Lead Nurse for Community Learning Disability Nursing\, is to help you understand and recognise the changes that can occur through using the new Assessment Tool\, along with introducing the easy read information we have produced. We will also talk you through the Pathway so you understand who to seek help from and what response you should get. \nLearning objectives: \n\nGain an awareness of how Perimenopause and Menopause can affect people with learning disabilities\nRecognise common signs and symptoms using the new Assessment Tool\nExplore easy‑read information designed to support understanding and communication\nLearn how to follow the Perimenopause & Menopause Pathway to identify the right support\nUnderstand who to seek help from and what responses to expect within the care pathway\nBuild confidence in supporting individuals through menopause‑related changes\n\nClick here to book\n*Please note: Delegates who are late may not be admitted into the training.
URL:https://www.hcpa.info/courses/perimenopause-menopause-learning-disability-support/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260428T133000
DTEND;TZID=Europe/London:20260428T153000
DTSTAMP:20260621T023633
CREATED:20260409T120808Z
LAST-MODIFIED:20260409T121027Z
UID:10002388-1777383000-1777390200@www.hcpa.info
SUMMARY:Internal Training - Introduction to Positive Behaviour Support...
DESCRIPTION:2 hour Hybrid session\nThis course is for HCPA Staff only. \nTo book to attend virtually\, book below. To book to attend in person Click here \nThis session offers a valuable opportunity to experience our PBS training—an approach that is increasingly in demand across care settings. \nDesigned to support effective behaviour management\, the course introduces the core principles of Positive Behaviour Support and how they can be applied to improve outcomes for individuals and teams in care environments. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/internal-training-introduction-to-positive-behaviour-support/
LOCATION:Virtual Classroom
CATEGORIES:HCPA Internal sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260423T093000
DTEND;TZID=Europe/London:20260423T113000
DTSTAMP:20260621T023633
CREATED:20260303T101333Z
LAST-MODIFIED:20260422T200516Z
UID:10002301-1776936600-1776943800@www.hcpa.info
SUMMARY:Tackling Tuberculosis together in Adult Social Care
DESCRIPTION:Course fee: Fully funded for Hertfordshire Care providers only \nVenue: Virtual Classroom\n \nTuberculosis (TB) remains an important public health issue and can present specific challenges within adult social care settings. \nThis half day event brings together adult social care providers and partners to strengthen awareness\, understanding\, and confidence in responding to TB within the workforce and the people they support.\nThe session will explore TB from a social care perspective\, focusing on early awareness\, workforce considerations\, and effective responses to individual cases or wider incidents. It is designed to support providers to meet their responsibilities around infection prevention\, safeguarding\, and workforce wellbeing. \nWhat the Session Will Cover \nTopics covered during the session will include: \n\nAn overview of tuberculosis (TB) and how it is transmitted\nTB within the adult social care workforce\nTB case management in social care settings\nResponding to TB incidents and outbreaks\nRoles\, responsibilities\, and partnership working to reduce risk and support safe care delivery\n\nWho Should Attend \nThis event is open to all adult social care providers\, including managers\, senior staff\, and those with responsibility for workforce health\, infection prevention and control\, and service leadership. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/tackling-tuberculosis-together-in-adult-social-care/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260422T100000
DTEND;TZID=Europe/London:20260422T160000
DTSTAMP:20260621T023633
CREATED:20260303T164038Z
LAST-MODIFIED:20260421T215616Z
UID:10002306-1776852000-1776873600@www.hcpa.info
SUMMARY:Understanding Performance Management
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nThis Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals\, give feedback\, track progress\, and understand the full performance management cycle.\nLed by industry experts\, the training includes interactive sessions and peer learning—offering practical tools\, techniques\, and strategies to support everyday management. \nWhether you’re a care manager or aspiring leader\, this course will help you.\nLearning Outcomes\n• Understanding the performance management cycle including processes for managing different types of performance\n• Understanding of disciplinary and grievance\, causes of poor performance and how to minimise them\n• Awareness of strategies to improve performance\n• Awareness of managing and retaining high performing staff\n• Understand how to give feedback and manage difficult conversations\n• Awareness of cultures that encourage confidence\, responsibility and accountability\n• Understanding effective role modelling\, coaching and mentoring. \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-performance-management-4/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260422T100000
DTEND;TZID=Europe/London:20260422T120000
DTSTAMP:20260621T023633
CREATED:20260306T152808Z
LAST-MODIFIED:20260311T105505Z
UID:10002326-1776852000-1776859200@www.hcpa.info
SUMMARY:Internal Training - Training Management...
DESCRIPTION:2 hour virtual session\nThis course is for HCPA Staff only. \nThis is a new course we’re piloting ahead of its full launch to providers. It introduces the core principles of training planning within care organisations and offers practical guidance on using the Provider Portal. \nThe session is designed to help teams organise\, track\, and manage training more effectively\, ensuring compliance and supporting workforce development. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/internal-training-training-management/
LOCATION:Virtual Classroom
CATEGORIES:HCPA Internal sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260417T100000
DTEND;TZID=Europe/London:20260417T120000
DTSTAMP:20260621T023633
CREATED:20260309T143319Z
LAST-MODIFIED:20260417T085605Z
UID:10002342-1776420000-1776427200@www.hcpa.info
SUMMARY:Care Induction - Quality Onboarding Guidance for Managers
DESCRIPTION:  \n  \nCourse fees: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day Webinar via Zoom\nThis course is designed to empower managers and team leaders in adult social care settings with the tools and knowledge to deliver an effective and structured induction process. A well-planned induction sets the foundation for new starters to integrate seamlessly into their roles\, ensuring they feel supported\, engaged\, and prepared to provide high-quality care. \nEntry Requirements: Learners must be in a management role to attend this course. \nParticipants will explore the key components of a robust induction program\, from initial onboarding to ongoing support. The course will focus on strategies to engage a diverse workforce\, address performance concerns effectively\, and tailor support to individual needs. Additionally\, learners will understand the role of checklists and templates in streamlining and optimising the induction process\, ensuring consistency and efficiency. \nLearning Objectives: \n\nDescribe the key components of a structured induction for new starters in adult social care.\nExplain how to implement strategies to engage and support a diverse range of new starters.\nUnderstand how to assess performance\, address concerns\, and provide tailored support.\nExplain how checklists and templates can be used to optimise the induction process.\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-induction-quality-onboarding-guidance-for-managers-3/
LOCATION:Virtual Classroom
CATEGORIES:Care Induction,Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260414T130000
DTEND;TZID=Europe/London:20260414T143000
DTSTAMP:20260621T023633
CREATED:20260306T151253Z
LAST-MODIFIED:20260306T151253Z
UID:10002325-1776171600-1776177000@www.hcpa.info
SUMMARY:Internal Training - Workforce Pathway Update...
DESCRIPTION:1.5 hour virtual session\nThis course is for HCPA Staff only. \nThis session provides an important update from HCPA on the Workforce Pathway—what it is\, how it’s evolving\, and what it means for us as an organisation and for our provider network. \nWe’ll explore how the pathway supports workforce development\, aligns with sector priorities\, and helps ensure quality and consistency across care provision. \nThis is a key opportunity to stay informed and understand how the changes will impact training\, progression\, and support for care staff. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/internal-training-workforce-pathway-update/
LOCATION:Virtual Classroom
CATEGORIES:HCPA Internal sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260330T113000
DTEND;TZID=Europe/London:20260330T123000
DTSTAMP:20260621T023633
CREATED:20260128T152734Z
LAST-MODIFIED:20260128T152734Z
UID:10002234-1774870200-1774873800@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 1)
DESCRIPTION:    \nCourse fee: £20+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n \n\nOne hour course via MS Teams\nThis course is suitable for support staff who do not provide direct care (eg. domestic\, admin\, kitchen).\nFor those providing direct care or making decisions\, the Tier 2 one day course is required \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 1 course is co-delivered by trainers with lived experience and covers: \n\nHow to ask someone how they need to be supported\nGroup questions for discussion\nSharing own thoughts and experiences\nUnderstanding the need for reasonable adjustments\nMyth-busting\nExperiences of using services from those with lived experience\n\nLearning Outcomes: \n\nUnderstand that everyone is different and has different needs\nGive an example of how you can support a person with a learning disability or an autistic person differently\nGive an overview of what ‘reasonable adjustments’ means\nIdentify changes in practice needed to enable excellent care and services for people with a learning disability and autistic people\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-1-6/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260330T093000
DTEND;TZID=Europe/London:20260330T103000
DTSTAMP:20260621T023633
CREATED:20260128T152518Z
LAST-MODIFIED:20260327T222843Z
UID:10002233-1774863000-1774866600@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 1)
DESCRIPTION:    \nCourse fee: £20+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n \n\nOne hour course via MS Teams\nThis course is suitable for support staff who do not provide direct care (eg. domestic\, admin\, kitchen).\nFor those providing direct care or making decisions\, the Tier 2 one day course is required \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 1 course is co-delivered by trainers with lived experience and covers: \n\nHow to ask someone how they need to be supported\nGroup questions for discussion\nSharing own thoughts and experiences\nUnderstanding the need for reasonable adjustments\nMyth-busting\nExperiences of using services from those with lived experience\n\nLearning Outcomes: \n\nUnderstand that everyone is different and has different needs\nGive an example of how you can support a person with a learning disability or an autistic person differently\nGive an overview of what ‘reasonable adjustments’ means\nIdentify changes in practice needed to enable excellent care and services for people with a learning disability and autistic people\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-1-5/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260311T100000
DTEND;TZID=Europe/London:20260311T130000
DTSTAMP:20260621T023633
CREATED:20250904T140336Z
LAST-MODIFIED:20251216T110753Z
UID:10002003-1773223200-1773234000@www.hcpa.info
SUMMARY:Skin Integrity and Pressure Ulcer Prevention in Care Homes
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nACE Member: £25+VAT | Associate Member: £38+VAT | Non-member: £50+VAT \nHalf day webinar via Zoom \nThis course will give the learner a broad overview of the importance of maintaining good skin integrity for residents in the care setting. Prevention of skin damage\, identification of skin breakdown and implementation of strategies to care for vulnerable skin. \nLearning objectives:\n• Understand your role in maintaining skin integrity\n• Gain knowledge in Anatomy & Physiology of the skin\n• Learn about pressure ulcer prevention strategies using ‘Great Skin’ resources applying to surface\, skin inspection\, keeping residents moving\, continence management and good nutrition\n• Gain skills and knowledge in identification of pressure damage and responding to skin breakdown\n• Understand how moisture can affect skin integrity and how to implement strategies for prevention of incontinence associated skin damage\n• Develop your role in prevention and identification of skin tears and conditions affecting the lower limb\n• Understand the signs of early recognition of infection\, the importance of timely escalation \nCLICK HERE TO REGISTER\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/skin-integrity-and-pressure-ulcer-prevention-in-care-homes-online-learning-session-4/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260306T140000
DTEND;TZID=Europe/London:20260306T163000
DTSTAMP:20260621T023633
CREATED:20260122T154253Z
LAST-MODIFIED:20260122T154253Z
UID:10002231-1772805600-1772814600@www.hcpa.info
SUMMARY:Depression care pathway
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT  \nHalf day course via Zoom \nDepression has historically been a long-misunderstood condition\, with there being a significant variance in the way clinicians have diagnosed and treated its symptoms. This has led to\, in many respects an inefficient treatment offer to patients. The NHS’ new Depression Care Pathway seeks to identify\, treat and review cases of depression more thoroughly. \nThis course provides both an overview of depressions to remind learners of the overall breadth of the condition\, types\, symptoms\, frequency and severity and touches upon some key areas of the new pathway. \nDelegates will understand the difference between a low mood and depression\, new severity classifications\, risk factor that make some individuals more prone\, and consider a very broad range of symptoms. \nDelegates will also understand how stigma can play a role in both identifying and treating depression and understand what is meant by treatment resistant depression. \nComparisons will be draw between the (historical) stepped care approach and the new matched care model\, including treatment options available depending upon depression severity classification. Delegates will understand the new care pathway targets and how these relate to their work\, including touching upon the pathway itself. Delegates will understand the PHQ2 and PHQ9 assessment tools\, and will explore relapse prevention techniques. \nWhilst the pathway is for clinicians to follow\, it is important for delegates to be aware of\, as this will help to inform their practice and support individuals they work with through the process and treatment paths available to the individual. \nLearning objectives:\n• Understand prevalence of depression\, and its difference from low mood\n• Types of depression and new severity classification.\n• Understand causes\, symptoms and stigma associated with depression.\n• Understand treatment resistant depression and Identify relevant NICE targets.\n• Understand matched care model\, and treatment options.\n• Understand the PHQ2 tool\, how it can be used and tips for implementing.\n• Identify ways to promote relapse prevention.\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/depression-care-pathway-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T140000
DTEND;TZID=Europe/London:20260302T163000
DTSTAMP:20260621T023633
CREATED:20251119T100513Z
LAST-MODIFIED:20260227T230348Z
UID:10002149-1772460000-1772469000@www.hcpa.info
SUMMARY:Time Management for Leaders - Applying the 7 Habits of Highly Effective People
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who benefit from discussion-led\, peer-to-peer learning. Delivered in an interactive virtual environment\, it removes travel demands and fits seamlessly into busy schedules. The session places strong emphasis on guided conversation\, shared experiences\, and reflective dialogue\, enabling leaders to explore practical approaches together and apply insights directly to their work. \nIn this discussion-focused course\, leaders in adult social care will examine effective time-management strategies and explore how personal habits influence productivity. Drawing on principles from Stephen R. Covey’s The 7 Habits of Highly Effective People\, participants will engage in collaborative conversations about prioritisation\, common time traps\, stress\, and sustainable work practices. Through facilitated dialogue and practical examples\, leaders will develop a clearer understanding of how to use their time intentionally and support productive working across their teams. \nLearning objectives:\n• Understand the importance of effective time management including effects of stress.\n• Identify individual “thieves of time” and common errors in time management.\n• Understand how to manage a task list most effectively.\n• Analyse time wasters such as procrastination and fear of failure.\n• Learn to categorise tasks based on urgency and importance using the time management matrix.\n• Evaluate time management tools and effective communication. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/time-management-for-leaders-applying-the-7-habits-of-highly-effective-people/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T123000
DTSTAMP:20260621T023633
CREATED:20251119T100024Z
LAST-MODIFIED:20260227T230221Z
UID:10002148-1772445600-1772454600@www.hcpa.info
SUMMARY:Navigating Difficult Conversations - Effective Communication Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed specifically for established leaders who value discussion-led learning and peer insight. Delivered in an interactive virtual environment\, it removes the need for travel and easily fits into busy schedules. The session centres on guided conversation\, reflective dialogue\, and shared experience\, enabling leaders to explore real challenges collaboratively and translate insights into effective action. \nFocusing on difficult workplace conversations\, this course creates space for leaders in adult social care to discuss the factors that make these conversations challenging and why engaging in them is essential. Through facilitator-led dialogue and exploration of a practical 5-step strategy\, participants will examine how to prepare for and hold solution-focused discussions\, give constructive feedback\, and support meaningful action planning. The session is designed for leaders\, managers\, and supervisors who want to strengthen their communication confidence\, whether they are refining existing skills or building new ones. \nLearning objectives:\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focussed communication and action planning.\n• Learn strategies for providing effective feedback on performance and behaviours.\n• Identify outcomes of conflict resolution\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/navigating-difficult-conversations-effective-communication-strategies-for-leaders-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260226T100000
DTEND;TZID=Europe/London:20260226T123000
DTSTAMP:20260621T023633
CREATED:20251114T143426Z
LAST-MODIFIED:20260225T224708Z
UID:10002141-1772100000-1772109000@www.hcpa.info
SUMMARY:Reflective practice for Mental Health service providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day course via Zoom \nThis half-day session is delivered live by our expert trainer in an interactive virtual environment\, meaning there are no hidden travel costs and fits easier into busy schedules. Sessions are designed so that participants can interact with the trainer and other learners to quickly gain actionable skills\, knowledge and behaviours\, helping them implement these swiftly.\n\nThis course is suitable for all Mental Health services\, with an emphasis on accommodation-based services.\nIt is best suited to managers and seniors who are able to implement new practice. \nExperience is one element of learning\, however on its own is not enough. Although reflective practice is a tool largely used within health and social care to reflect on one’s own actions to take a critical stance (not judgemental) towards one’s own practice and includes that of our peers in a process of continuous adaptation and learning\, it is transferable to any organisation. \nThis course will focus on the Gibbs cycle of reflective practice\, as its cyclical nature lends itself well for continual learning. The course will look in more detail at reflection on action and reflection in action\, which will assist professionals to identify their strengths\, weaknesses and gaps in their skills\, training\, and knowledge. \nThe course will promote reflective practice and its benefits when adopted within organisations as a learning tool to facilitate continual improvements in practice standards. Furthermore\, it will support providers to consider how they can use this tool in a way that makes sense to their organisation. \nLearning objectives:\n• Understand what reflective practice is.\n• Understand the benefits of reflective practice.\n• Know there are two types of reflection\, reflection on action and reflection in action.\n• Understand the Gibbs cycle of reflection and examples of questions practitioners can use to gain new learning.\n• Learners will have an opportunity to use reflective practices in small groups within breakout rooms and feedback.\n• Providers will have an opportunity to consider different types of reflective practice and how they might adopt it within their organisation.\n• Understand how reflective practice can be used to evidence KLI’s/PAMMS/CL’s.\n• Providers will have an opportunity to discuss and identify together how their organisation can adopt reflective practice. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/reflective-practice-for-mental-health-service-providers/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260219T140000
DTEND;TZID=Europe/London:20260219T163000
DTSTAMP:20260621T023633
CREATED:20251114T122412Z
LAST-MODIFIED:20251216T104742Z
UID:10002136-1771509600-1771518600@www.hcpa.info
SUMMARY:Crisis Recovery and Wellness Plans
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT  \nHalf day course via Zoom \nLearners will have the opportunity to discuss both within breakout rooms and as part of a wider group the impact a crisis can have upon a person’s mental\, emotional and physical needs\, including the impact on upon “External structures” E.G. family\, work\, finances etc. \nLearners will explore what is useful for a person in their recovery and how self-management\, being responsible for their own recovery journey. Learner will consider external sources of support both formal and informal and why they are also key to becoming well and staying well. \nLearners will consider the difference between a lapse in a person’s recovery and a relapse\, and how individual perspectives on either can cause confusion or distress. Learners will then explore signs that could emerge across a range of domains\, E.G. mental\, emotional etc. \nLearners will understand that wellness plans are not a plan for them to complete\, they are the responsibility of the person who has mental health difficulties/in recovery. Learners will look at the 5 principles of wellness plans and consider how\, through individual support\, group support etc\, individuals can be helped\, where needed\, to capture important information about their own crisis\, their own recovery and what helps and hinders their continued journey. \nLearning objectives:\n• To understand what is meant by the term “Crisis”.\n• To consider how a mental health crisis may look and feel.\n• Consider what is meant by the term recovery.\n• Consider the differences between personal and clinical recovery and how these interact with one another.\n• Look at the importance of self-management and support networks in recovery.\n• Discuss the differences between lapse and relapse and what this can mean for recovery.\n• A step-by step guide to how wellness plans are completed.\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/crisis-recovery-and-wellness-plans-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260213T100000
DTEND;TZID=Europe/London:20260213T110000
DTSTAMP:20260621T023633
CREATED:20260119T162015Z
LAST-MODIFIED:20260123T222752Z
UID:10002227-1770976800-1770980400@www.hcpa.info
SUMMARY:Active Medicine Training
DESCRIPTION:  \n  \nCourse fee: FREE\n1 hour virtual session via Zoom \nHelping people become more physically active \nActive Medicine is a training offer delivered by the Herts Sport & Physical Activity Partnership. The training is open to everyone working in health and social care\, including both paid and voluntary roles\, from GPs\, nurses\, and allied health professionals to social care workers and befrienders. Developed by Get Berkshire Active\, Active Medicine aims to empower the social care workforce to be more active and be more confident in talking about and referring to physical activity. \nThe interactive session covers the importance and benefits of being active\, national guidance and tips tailored to you\, helpful resources\, local opportunities\, and positive conversation skills. Participants will receive a free digital resource pack following the session and a CPD certificate. \nLearning Objectives: \n\nBenefits of being physically active\nNational guidelines and practical tips\nKey signposting resources\nHow to have positive conversations about being more active
URL:https://www.hcpa.info/courses/active-medicine-training-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260209T140000
DTEND;TZID=Europe/London:20260209T163000
DTSTAMP:20260621T023633
CREATED:20251114T111310Z
LAST-MODIFIED:20260115T134704Z
UID:10002132-1770645600-1770654600@www.hcpa.info
SUMMARY:Mastering Complaints - Empowering Leaders for Success
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who value collaborative\, discussion-led learning. Delivered in a virtual environment that removes the need for travel and fits seamlessly into busy schedules\, the session centres on conversation\, shared experience\, and peer insight. Participants are encouraged to engage actively with the facilitator and one another\, exploring real scenarios and reflecting on best practice in a supportive\, leader-focused space. \nThrough guided discussion and practical examples\, this course helps you strengthen your approach to complaint management as a leader. You will explore common types of complaints\, examine the complaint-handling process\, and discuss investigatory techniques that support fair\, evidence-based decision-making. The session also highlights how a culture of constructive feedback and continuous improvement can turn complaints into meaningful opportunities for growth and organisational learning. \nLearning objectives:\n• Identify common types of complaints\n• Explain the benefits of implementing a feedback process\n• Analyse the stages of the complaint handling process\n• Utilise investigatory techniques for evidence-based conclusions\n• Explain the positive outcomes of complaints \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/mastering-complaints-empowering-leaders-for-success-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260209T100000
DTEND;TZID=Europe/London:20260209T123000
DTSTAMP:20260621T023633
CREATED:20251114T110924Z
LAST-MODIFIED:20260115T122852Z
UID:10002131-1770631200-1770640200@www.hcpa.info
SUMMARY:Managing conflict - Leading through collaboration
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom \nThis half-day\, live online session is built around rich\, discussion-led learning tailored for established leaders. Delivered in a fully virtual environment\, it removes travel demands and fits easily into busy schedules. The format prioritises peer conversation\, reflective dialogue\, and shared experience\, enabling participants to explore real examples and challenges together and translate insights into practical action. \nDesigned specifically for leaders in adult social care\, this session creates a space for open discussion on the dynamics of conflict and collaboration. Through facilitated conversations and case examples\, you will deepen your understanding of how to navigate conflict confidently while strengthening a culture of cooperation within your teams. \nLearning outcomes:\n• Recognise the different types and common causes of conflict\n• Analyse the four stages of group development\n• Identify the possible outcomes of conflict resolution\n• Utilise different tools to manage conflict including feedback and mediation\n• Establish best practice to follow after conflict has been defused \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/managing-conflict-leading-through-collaboration/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260206T100000
DTEND;TZID=Europe/London:20260206T130000
DTSTAMP:20260621T023633
CREATED:20250904T133400Z
LAST-MODIFIED:20251216T103708Z
UID:10002001-1770372000-1770382800@www.hcpa.info
SUMMARY:Skin Integrity and Pressure Ulcer Prevention in Homecare
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day webinar via Zoom \nThis course will give the learner a broad overview of the importance of maintaining good skin integrity for clients in the homecare setting. Prevention of skin damage\, identification of skin breakdown and implementation of strategies to care for vulnerable skin. \nLearning objectives:\n• Understand your role in maintaining skin integrity\n• Gain basic knowledge of Anatomy & Physiology of the skin\n• Learn about pressure ulcer prevention strategies using ‘Great Skin’ resources applying to surface\, skin inspection\, keeping residents moving\, continence management and good nutrition\n• Gain skills and knowledge in identification of pressure damage and responding to skin breakdown\n• Understand how moisture can affect skin integrity and how to implement strategies for prevention of incontinence associated skin damage\n• Develop your role within homecare in prevention and identification of skin tears and conditions affecting the lower limb\n• Understand the signs of early recognition of infection\, the importance of timely escalation \nCLICK HERE TO REGISTER\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/skin-integrity-and-pressure-ulcer-prevention-in-homecare-online-learning-session-4/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
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END:VCALENDAR