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DTSTART;TZID=Europe/London:20260417T100000
DTEND;TZID=Europe/London:20260417T120000
DTSTAMP:20260419T120532
CREATED:20260309T143319Z
LAST-MODIFIED:20260417T085605Z
UID:10002342-1776420000-1776427200@www.hcpa.info
SUMMARY:Care Induction - Quality Onboarding Guidance for Managers
DESCRIPTION:  \n  \nCourse fees: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day Webinar via Zoom\nThis course is designed to empower managers and team leaders in adult social care settings with the tools and knowledge to deliver an effective and structured induction process. A well-planned induction sets the foundation for new starters to integrate seamlessly into their roles\, ensuring they feel supported\, engaged\, and prepared to provide high-quality care. \nEntry Requirements: Learners must be in a management role to attend this course. \nParticipants will explore the key components of a robust induction program\, from initial onboarding to ongoing support. The course will focus on strategies to engage a diverse workforce\, address performance concerns effectively\, and tailor support to individual needs. Additionally\, learners will understand the role of checklists and templates in streamlining and optimising the induction process\, ensuring consistency and efficiency. \nLearning Objectives: \n\nDescribe the key components of a structured induction for new starters in adult social care.\nExplain how to implement strategies to engage and support a diverse range of new starters.\nUnderstand how to assess performance\, address concerns\, and provide tailored support.\nExplain how checklists and templates can be used to optimise the induction process.\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-induction-quality-onboarding-guidance-for-managers-3/
LOCATION:Virtual Classroom
CATEGORIES:Care Induction,Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260414T130000
DTEND;TZID=Europe/London:20260414T143000
DTSTAMP:20260419T120532
CREATED:20260306T151253Z
LAST-MODIFIED:20260306T151253Z
UID:10002325-1776171600-1776177000@www.hcpa.info
SUMMARY:Internal Training - Workforce Pathway Update...
DESCRIPTION:1.5 hour virtual session\nThis course is for HCPA Staff only. \nThis session provides an important update from HCPA on the Workforce Pathway—what it is\, how it’s evolving\, and what it means for us as an organisation and for our provider network. \nWe’ll explore how the pathway supports workforce development\, aligns with sector priorities\, and helps ensure quality and consistency across care provision. \nThis is a key opportunity to stay informed and understand how the changes will impact training\, progression\, and support for care staff. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/internal-training-workforce-pathway-update/
LOCATION:Virtual Classroom
CATEGORIES:HCPA Internal sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260330T113000
DTEND;TZID=Europe/London:20260330T123000
DTSTAMP:20260419T120532
CREATED:20260128T152734Z
LAST-MODIFIED:20260128T152734Z
UID:10002234-1774870200-1774873800@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 1)
DESCRIPTION:    \nCourse fee: £20+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n \n\nOne hour course via MS Teams\nThis course is suitable for support staff who do not provide direct care (eg. domestic\, admin\, kitchen).\nFor those providing direct care or making decisions\, the Tier 2 one day course is required \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 1 course is co-delivered by trainers with lived experience and covers: \n\nHow to ask someone how they need to be supported\nGroup questions for discussion\nSharing own thoughts and experiences\nUnderstanding the need for reasonable adjustments\nMyth-busting\nExperiences of using services from those with lived experience\n\nLearning Outcomes: \n\nUnderstand that everyone is different and has different needs\nGive an example of how you can support a person with a learning disability or an autistic person differently\nGive an overview of what ‘reasonable adjustments’ means\nIdentify changes in practice needed to enable excellent care and services for people with a learning disability and autistic people\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-1-6/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260330T093000
DTEND;TZID=Europe/London:20260330T103000
DTSTAMP:20260419T120532
CREATED:20260128T152518Z
LAST-MODIFIED:20260327T222843Z
UID:10002233-1774863000-1774866600@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 1)
DESCRIPTION:    \nCourse fee: £20+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n \n\nOne hour course via MS Teams\nThis course is suitable for support staff who do not provide direct care (eg. domestic\, admin\, kitchen).\nFor those providing direct care or making decisions\, the Tier 2 one day course is required \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 1 course is co-delivered by trainers with lived experience and covers: \n\nHow to ask someone how they need to be supported\nGroup questions for discussion\nSharing own thoughts and experiences\nUnderstanding the need for reasonable adjustments\nMyth-busting\nExperiences of using services from those with lived experience\n\nLearning Outcomes: \n\nUnderstand that everyone is different and has different needs\nGive an example of how you can support a person with a learning disability or an autistic person differently\nGive an overview of what ‘reasonable adjustments’ means\nIdentify changes in practice needed to enable excellent care and services for people with a learning disability and autistic people\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-1-5/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260311T100000
DTEND;TZID=Europe/London:20260311T130000
DTSTAMP:20260419T120532
CREATED:20250904T140336Z
LAST-MODIFIED:20251216T110753Z
UID:10002003-1773223200-1773234000@www.hcpa.info
SUMMARY:Skin Integrity and Pressure Ulcer Prevention in Care Homes
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nACE Member: £25+VAT | Associate Member: £38+VAT | Non-member: £50+VAT \nHalf day webinar via Zoom \nThis course will give the learner a broad overview of the importance of maintaining good skin integrity for residents in the care setting. Prevention of skin damage\, identification of skin breakdown and implementation of strategies to care for vulnerable skin. \nLearning objectives:\n• Understand your role in maintaining skin integrity\n• Gain knowledge in Anatomy & Physiology of the skin\n• Learn about pressure ulcer prevention strategies using ‘Great Skin’ resources applying to surface\, skin inspection\, keeping residents moving\, continence management and good nutrition\n• Gain skills and knowledge in identification of pressure damage and responding to skin breakdown\n• Understand how moisture can affect skin integrity and how to implement strategies for prevention of incontinence associated skin damage\n• Develop your role in prevention and identification of skin tears and conditions affecting the lower limb\n• Understand the signs of early recognition of infection\, the importance of timely escalation \nCLICK HERE TO REGISTER\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/skin-integrity-and-pressure-ulcer-prevention-in-care-homes-online-learning-session-4/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260306T140000
DTEND;TZID=Europe/London:20260306T163000
DTSTAMP:20260419T120532
CREATED:20260122T154253Z
LAST-MODIFIED:20260122T154253Z
UID:10002231-1772805600-1772814600@www.hcpa.info
SUMMARY:Depression care pathway
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT  \nHalf day course via Zoom \nDepression has historically been a long-misunderstood condition\, with there being a significant variance in the way clinicians have diagnosed and treated its symptoms. This has led to\, in many respects an inefficient treatment offer to patients. The NHS’ new Depression Care Pathway seeks to identify\, treat and review cases of depression more thoroughly. \nThis course provides both an overview of depressions to remind learners of the overall breadth of the condition\, types\, symptoms\, frequency and severity and touches upon some key areas of the new pathway. \nDelegates will understand the difference between a low mood and depression\, new severity classifications\, risk factor that make some individuals more prone\, and consider a very broad range of symptoms. \nDelegates will also understand how stigma can play a role in both identifying and treating depression and understand what is meant by treatment resistant depression. \nComparisons will be draw between the (historical) stepped care approach and the new matched care model\, including treatment options available depending upon depression severity classification. Delegates will understand the new care pathway targets and how these relate to their work\, including touching upon the pathway itself. Delegates will understand the PHQ2 and PHQ9 assessment tools\, and will explore relapse prevention techniques. \nWhilst the pathway is for clinicians to follow\, it is important for delegates to be aware of\, as this will help to inform their practice and support individuals they work with through the process and treatment paths available to the individual. \nLearning objectives:\n• Understand prevalence of depression\, and its difference from low mood\n• Types of depression and new severity classification.\n• Understand causes\, symptoms and stigma associated with depression.\n• Understand treatment resistant depression and Identify relevant NICE targets.\n• Understand matched care model\, and treatment options.\n• Understand the PHQ2 tool\, how it can be used and tips for implementing.\n• Identify ways to promote relapse prevention.\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/depression-care-pathway-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T140000
DTEND;TZID=Europe/London:20260302T163000
DTSTAMP:20260419T120532
CREATED:20251119T100513Z
LAST-MODIFIED:20260227T230348Z
UID:10002149-1772460000-1772469000@www.hcpa.info
SUMMARY:Time Management for Leaders - Applying the 7 Habits of Highly Effective People
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who benefit from discussion-led\, peer-to-peer learning. Delivered in an interactive virtual environment\, it removes travel demands and fits seamlessly into busy schedules. The session places strong emphasis on guided conversation\, shared experiences\, and reflective dialogue\, enabling leaders to explore practical approaches together and apply insights directly to their work. \nIn this discussion-focused course\, leaders in adult social care will examine effective time-management strategies and explore how personal habits influence productivity. Drawing on principles from Stephen R. Covey’s The 7 Habits of Highly Effective People\, participants will engage in collaborative conversations about prioritisation\, common time traps\, stress\, and sustainable work practices. Through facilitated dialogue and practical examples\, leaders will develop a clearer understanding of how to use their time intentionally and support productive working across their teams. \nLearning objectives:\n• Understand the importance of effective time management including effects of stress.\n• Identify individual “thieves of time” and common errors in time management.\n• Understand how to manage a task list most effectively.\n• Analyse time wasters such as procrastination and fear of failure.\n• Learn to categorise tasks based on urgency and importance using the time management matrix.\n• Evaluate time management tools and effective communication. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/time-management-for-leaders-applying-the-7-habits-of-highly-effective-people/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T123000
DTSTAMP:20260419T120532
CREATED:20251119T100024Z
LAST-MODIFIED:20260227T230221Z
UID:10002148-1772445600-1772454600@www.hcpa.info
SUMMARY:Navigating Difficult Conversations - Effective Communication Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed specifically for established leaders who value discussion-led learning and peer insight. Delivered in an interactive virtual environment\, it removes the need for travel and easily fits into busy schedules. The session centres on guided conversation\, reflective dialogue\, and shared experience\, enabling leaders to explore real challenges collaboratively and translate insights into effective action. \nFocusing on difficult workplace conversations\, this course creates space for leaders in adult social care to discuss the factors that make these conversations challenging and why engaging in them is essential. Through facilitator-led dialogue and exploration of a practical 5-step strategy\, participants will examine how to prepare for and hold solution-focused discussions\, give constructive feedback\, and support meaningful action planning. The session is designed for leaders\, managers\, and supervisors who want to strengthen their communication confidence\, whether they are refining existing skills or building new ones. \nLearning objectives:\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focussed communication and action planning.\n• Learn strategies for providing effective feedback on performance and behaviours.\n• Identify outcomes of conflict resolution\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/navigating-difficult-conversations-effective-communication-strategies-for-leaders-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260226T100000
DTEND;TZID=Europe/London:20260226T123000
DTSTAMP:20260419T120532
CREATED:20251114T143426Z
LAST-MODIFIED:20260225T224708Z
UID:10002141-1772100000-1772109000@www.hcpa.info
SUMMARY:Reflective practice for Mental Health service providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day course via Zoom \nThis half-day session is delivered live by our expert trainer in an interactive virtual environment\, meaning there are no hidden travel costs and fits easier into busy schedules. Sessions are designed so that participants can interact with the trainer and other learners to quickly gain actionable skills\, knowledge and behaviours\, helping them implement these swiftly.\n\nThis course is suitable for all Mental Health services\, with an emphasis on accommodation-based services.\nIt is best suited to managers and seniors who are able to implement new practice. \nExperience is one element of learning\, however on its own is not enough. Although reflective practice is a tool largely used within health and social care to reflect on one’s own actions to take a critical stance (not judgemental) towards one’s own practice and includes that of our peers in a process of continuous adaptation and learning\, it is transferable to any organisation. \nThis course will focus on the Gibbs cycle of reflective practice\, as its cyclical nature lends itself well for continual learning. The course will look in more detail at reflection on action and reflection in action\, which will assist professionals to identify their strengths\, weaknesses and gaps in their skills\, training\, and knowledge. \nThe course will promote reflective practice and its benefits when adopted within organisations as a learning tool to facilitate continual improvements in practice standards. Furthermore\, it will support providers to consider how they can use this tool in a way that makes sense to their organisation. \nLearning objectives:\n• Understand what reflective practice is.\n• Understand the benefits of reflective practice.\n• Know there are two types of reflection\, reflection on action and reflection in action.\n• Understand the Gibbs cycle of reflection and examples of questions practitioners can use to gain new learning.\n• Learners will have an opportunity to use reflective practices in small groups within breakout rooms and feedback.\n• Providers will have an opportunity to consider different types of reflective practice and how they might adopt it within their organisation.\n• Understand how reflective practice can be used to evidence KLI’s/PAMMS/CL’s.\n• Providers will have an opportunity to discuss and identify together how their organisation can adopt reflective practice. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/reflective-practice-for-mental-health-service-providers/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260219T140000
DTEND;TZID=Europe/London:20260219T163000
DTSTAMP:20260419T120532
CREATED:20251114T122412Z
LAST-MODIFIED:20251216T104742Z
UID:10002136-1771509600-1771518600@www.hcpa.info
SUMMARY:Crisis Recovery and Wellness Plans
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT  \nHalf day course via Zoom \nLearners will have the opportunity to discuss both within breakout rooms and as part of a wider group the impact a crisis can have upon a person’s mental\, emotional and physical needs\, including the impact on upon “External structures” E.G. family\, work\, finances etc. \nLearners will explore what is useful for a person in their recovery and how self-management\, being responsible for their own recovery journey. Learner will consider external sources of support both formal and informal and why they are also key to becoming well and staying well. \nLearners will consider the difference between a lapse in a person’s recovery and a relapse\, and how individual perspectives on either can cause confusion or distress. Learners will then explore signs that could emerge across a range of domains\, E.G. mental\, emotional etc. \nLearners will understand that wellness plans are not a plan for them to complete\, they are the responsibility of the person who has mental health difficulties/in recovery. Learners will look at the 5 principles of wellness plans and consider how\, through individual support\, group support etc\, individuals can be helped\, where needed\, to capture important information about their own crisis\, their own recovery and what helps and hinders their continued journey. \nLearning objectives:\n• To understand what is meant by the term “Crisis”.\n• To consider how a mental health crisis may look and feel.\n• Consider what is meant by the term recovery.\n• Consider the differences between personal and clinical recovery and how these interact with one another.\n• Look at the importance of self-management and support networks in recovery.\n• Discuss the differences between lapse and relapse and what this can mean for recovery.\n• A step-by step guide to how wellness plans are completed.\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/crisis-recovery-and-wellness-plans-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260213T100000
DTEND;TZID=Europe/London:20260213T110000
DTSTAMP:20260419T120532
CREATED:20260119T162015Z
LAST-MODIFIED:20260123T222752Z
UID:10002227-1770976800-1770980400@www.hcpa.info
SUMMARY:Active Medicine Training
DESCRIPTION:  \n  \nCourse fee: FREE\n1 hour virtual session via Zoom \nHelping people become more physically active \nActive Medicine is a training offer delivered by the Herts Sport & Physical Activity Partnership. The training is open to everyone working in health and social care\, including both paid and voluntary roles\, from GPs\, nurses\, and allied health professionals to social care workers and befrienders. Developed by Get Berkshire Active\, Active Medicine aims to empower the social care workforce to be more active and be more confident in talking about and referring to physical activity. \nThe interactive session covers the importance and benefits of being active\, national guidance and tips tailored to you\, helpful resources\, local opportunities\, and positive conversation skills. Participants will receive a free digital resource pack following the session and a CPD certificate. \nLearning Objectives: \n\nBenefits of being physically active\nNational guidelines and practical tips\nKey signposting resources\nHow to have positive conversations about being more active
URL:https://www.hcpa.info/courses/active-medicine-training-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260209T140000
DTEND;TZID=Europe/London:20260209T163000
DTSTAMP:20260419T120532
CREATED:20251114T111310Z
LAST-MODIFIED:20260115T134704Z
UID:10002132-1770645600-1770654600@www.hcpa.info
SUMMARY:Mastering Complaints - Empowering Leaders for Success
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who value collaborative\, discussion-led learning. Delivered in a virtual environment that removes the need for travel and fits seamlessly into busy schedules\, the session centres on conversation\, shared experience\, and peer insight. Participants are encouraged to engage actively with the facilitator and one another\, exploring real scenarios and reflecting on best practice in a supportive\, leader-focused space. \nThrough guided discussion and practical examples\, this course helps you strengthen your approach to complaint management as a leader. You will explore common types of complaints\, examine the complaint-handling process\, and discuss investigatory techniques that support fair\, evidence-based decision-making. The session also highlights how a culture of constructive feedback and continuous improvement can turn complaints into meaningful opportunities for growth and organisational learning. \nLearning objectives:\n• Identify common types of complaints\n• Explain the benefits of implementing a feedback process\n• Analyse the stages of the complaint handling process\n• Utilise investigatory techniques for evidence-based conclusions\n• Explain the positive outcomes of complaints \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/mastering-complaints-empowering-leaders-for-success-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260209T100000
DTEND;TZID=Europe/London:20260209T123000
DTSTAMP:20260419T120532
CREATED:20251114T110924Z
LAST-MODIFIED:20260115T122852Z
UID:10002131-1770631200-1770640200@www.hcpa.info
SUMMARY:Managing conflict - Leading through collaboration
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom \nThis half-day\, live online session is built around rich\, discussion-led learning tailored for established leaders. Delivered in a fully virtual environment\, it removes travel demands and fits easily into busy schedules. The format prioritises peer conversation\, reflective dialogue\, and shared experience\, enabling participants to explore real examples and challenges together and translate insights into practical action. \nDesigned specifically for leaders in adult social care\, this session creates a space for open discussion on the dynamics of conflict and collaboration. Through facilitated conversations and case examples\, you will deepen your understanding of how to navigate conflict confidently while strengthening a culture of cooperation within your teams. \nLearning outcomes:\n• Recognise the different types and common causes of conflict\n• Analyse the four stages of group development\n• Identify the possible outcomes of conflict resolution\n• Utilise different tools to manage conflict including feedback and mediation\n• Establish best practice to follow after conflict has been defused \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/managing-conflict-leading-through-collaboration/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260206T100000
DTEND;TZID=Europe/London:20260206T130000
DTSTAMP:20260419T120532
CREATED:20250904T133400Z
LAST-MODIFIED:20251216T103708Z
UID:10002001-1770372000-1770382800@www.hcpa.info
SUMMARY:Skin Integrity and Pressure Ulcer Prevention in Homecare
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day webinar via Zoom \nThis course will give the learner a broad overview of the importance of maintaining good skin integrity for clients in the homecare setting. Prevention of skin damage\, identification of skin breakdown and implementation of strategies to care for vulnerable skin. \nLearning objectives:\n• Understand your role in maintaining skin integrity\n• Gain basic knowledge of Anatomy & Physiology of the skin\n• Learn about pressure ulcer prevention strategies using ‘Great Skin’ resources applying to surface\, skin inspection\, keeping residents moving\, continence management and good nutrition\n• Gain skills and knowledge in identification of pressure damage and responding to skin breakdown\n• Understand how moisture can affect skin integrity and how to implement strategies for prevention of incontinence associated skin damage\n• Develop your role within homecare in prevention and identification of skin tears and conditions affecting the lower limb\n• Understand the signs of early recognition of infection\, the importance of timely escalation \nCLICK HERE TO REGISTER\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/skin-integrity-and-pressure-ulcer-prevention-in-homecare-online-learning-session-4/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260203T110000
DTEND;TZID=Europe/London:20260203T123000
DTSTAMP:20260419T120532
CREATED:20260116T152950Z
LAST-MODIFIED:20260116T162128Z
UID:10002214-1770116400-1770121800@www.hcpa.info
SUMMARY:UTI and Catheter Care Webinar - Answering your questions with practical support for adult social care
DESCRIPTION:1.5 hour Session via MS Teams \nUTIs and catheter-related issues are a daily reality in adult social care and getting them right can have a huge impact on resident wellbeing\, hospital admissions\, and staff confidence. Join our live\, interactive UTI and Catheter Care webinar to get clear\, practical guidance tailored to adult social care settings. \nThis is your opportunity to ask questions\, learn from experts\, and take away simple\, evidence-based actions you can use immediately to improve care and outcomes. \nClick here to register\nGot a question about UTIs or catheter care in adult social care? \nIf it’s something you deal with in practice\, chances are others are too. Submit your questions ahead of the webinar and our expert panel will tackle the issues that really matter\, from prevention and early signs to documentation\, escalation\, and fundamental expectations. \nNo question is too small\, and your input will help shape the session ensuring that it’s practical\, relevant\, and rooted in real-time care. \nAsk a question to the panel of experts here \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/uti-and-catheter-care-webinar-answering-your-questions-with-practical-support-for-adult-social-care/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260203T100000
DTEND;TZID=Europe/London:20260203T123000
DTSTAMP:20260419T120532
CREATED:20251114T105304Z
LAST-MODIFIED:20251216T103635Z
UID:10002129-1770112800-1770121800@www.hcpa.info
SUMMARY:An Introduction to best practice in End of Life care - What is a good death?
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \n2.5 hour online learning session via Zoom! \nWe are delighted to host on behalf of Hertfordshire Hospices a brief overview of best practice in End of Life care with a focus on compassionate communication\, culural awareness and what support is available when delivering EoL Care. \nLearning Outcomes:\n• Have an understanding of what a ‘good death’ could mean to service users and their families.\n• Have an awareness and understanding of how to communicate with compassion and the impact this can have.\n• Be able to identify when support may be needed and how to access it.\n• Recognise the importance of culture and diversity\, specifically in relation to End of Life care \nEntry requirements – Learners must have completed their induction \nCLICK HERE TO REGISTER\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred \n 
URL:https://www.hcpa.info/courses/an-introduction-to-best-practice-in-end-of-life-care-what-is-a-good-death-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260114T100000
DTEND;TZID=Europe/London:20260114T123000
DTSTAMP:20260419T120532
CREATED:20251114T104052Z
LAST-MODIFIED:20251122T171524Z
UID:10002128-1768384800-1768393800@www.hcpa.info
SUMMARY:End of Life - Planning for the Future - An Introduction to Advance Care Planning
DESCRIPTION:Half day webinar via Zoom! \nWe are delighted to host on behalf of Hertfordshire Hospices a brief overview of future planning of care for service users with a life-limiting condition\, frailty\, a learning disability or multiple co-morbidities \nLearning Outcomes:\n• Develop an understanding of what Advance care planning is.\n• Recognise the relevance\, benefits and challenges of Advance Care Planning with relevance to delegate area of practice.\n• Be aware of the key principles and some of the tools that can be used for effective Advance Care Planning ( Including ReSPECT \nEntry requirements – Learners must have completed their induction \nCLICK HERE TO REGISTER\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred \n 
URL:https://www.hcpa.info/courses/end-of-life-planning-for-the-future-an-introduction-to-advance-care-planning-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260113T100000
DTEND;TZID=Europe/London:20260113T160000
DTSTAMP:20260419T120532
CREATED:20250707T155549Z
LAST-MODIFIED:20251024T163551Z
UID:10001803-1768298400-1768320000@www.hcpa.info
SUMMARY:Think Big\, Lead Smart - Well-Led
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | ACE Member: £437.50+VAT | Associate Member: £437.50+VAT | Non-member: £437.50+VAT\n \nFIVE day course either at HCPA Campus or by Virtual Classroom\nAll sessions must be attended\nDay 1: 13/01/2026\nDay 2: 28/01/2026\nDay 3: 12/02/2026\nDay 4: 24/02/2026\nDay 5: 10/03/2026 \nAre you in a role where you would like to master the art of strategic leadership?\nDo you want to lead with purpose and think with power? \nOur five-day leadership programme (formerly known as Succession Planning Stage 2 – Continuing Professional Development) is designed for managers with 2+ years’ experience\, multi-site or regional managers\, directors and business owners in adult social care.\nGain insights into the distinctions between management and leadership\, discover the TEAMology Tool\, and build awareness of how your personal leadership style influences others. Develop a clear vision of what success looks like\, organisational goals\, enhance team performance and drive sustainable\, system-level improvements. Key focus areas include strategic planning\, values-led leadership\, building high-performing teams\, navigating change\, and developing robust recruitment and retention strategies. Participants will gain the insight and capability to lead with clarity\, influence\, and long-term impact:\n• Know yourself – Looking Inwards\n• Leading a successful service – Looking Around\n• Leading high performing teams – Looking Sideways\n• Beyond Boundaries – Looking Outwards\n• Recruitment & Retention \nAttending in person will benefit from valuable networking\, peer collaboration\, and the chance to form buddy and mentoring relationships for ongoing support beyond the course. These sessions spark spontaneous collaboration\, deeper insights and sharing best practice through real-time interaction.\nThe programme also includes learner-led optional follow up sessions with the tutor at 3 months and 6 months\, providing continued support and accountability as you apply your learning in the real world. \nTo book an In-person space\, click here\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/think-big-lead-smart-well-led-4/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251211T103000
DTEND;TZID=Europe/London:20251211T130000
DTSTAMP:20260419T120532
CREATED:20251204T103822Z
LAST-MODIFIED:20251204T225532Z
UID:10002161-1765449000-1765458000@www.hcpa.info
SUMMARY:Risk Assessing Falls and Frailty and embedding Outcome measures within your Service for Managers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nACE Member: £33+VAT | Associate Member: £38+VAT | Non-member: £50+VAT \nHalf day course via MS Teams!\n \nA session for Care Managers exploring how HCPA resources can support you to ensure Falls Risk Assessments are robust. \nYou will look at evidence-based falls and frailty interventions\, and you will also discuss the importance of early frailty identification and assessment within your care setting. \nYou will also consider the use of Outcome Measures to monitor individuals’ progress or deterioration. \nBy the end of this session\, participants will be able to: \n\nConfidently use HCPA resources within their organisation to support more robust Falls Risk Assessments.\nIdentify the risk of frailty using evidence-based assessment tools.\nUnderstand the purpose of Outcome Measures and implement these within their service.Click here to register\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/risk-assessing-falls-and-frailty-and-embedding-outcome-measures-within-your-service-for-managers-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251211T100000
DTEND;TZID=Europe/London:20251211T160000
DTSTAMP:20260419T120532
CREATED:20251016T194048Z
LAST-MODIFIED:20251210T175850Z
UID:10002058-1765447200-1765468800@www.hcpa.info
SUMMARY:Level 5 Award in Understanding Digital Leadership in Adult Social Care
DESCRIPTION:    \nCourse fee: £830+VAT\nFull payment is required prior to course commencement.\nThis qualification is eligible for funding re-imbursement up to £1000 via the Learning & Development Support Scheme (LDSS). More information can be found here\nSeven session course via Virtual Classroom\nAll sessions must be attended (T&C’s apply)\nDay 1: 11/12/2025\nDay 2: 18/12/2025\nDay 3: 15/01/2026\nDay 4: 22/01/2026\nDay 5: 05/02/2026\nDay 6: 12/02/2026\nDay 7: 12/03/2026\nPortfolio submission: 30/03/2026\nAdditional one-to-one support is available outside scheduled sessions for knowledge assessments and professional discussions to meet the qualification criteria. \nThe Level 5 Award in Understanding Digital Leadership in Adult Social Care is designed for senior professionals working within or supporting the adult social care sector who wish to lead safe\, person-centred digital transformation.\nThis qualification is particularly suited to individuals in roles that enable them to demonstrate leadership\, introduce and integrate technology into care delivery\, and improve outcomes for people who draw on care and support.\nLearners should have substantial experience within the sector and be working at Level 3 or above\, with opportunities to influence digital practice in their setting. \nThroughout the qualification\, learners will explore how technology and data can enhance the quality\, efficiency\, and outcomes of care. They will also develop the skills to plan and implement appropriate digital tools\, and to lead teams in building digital competence and confidence\, while upholding strong standards of governance\, privacy\, and ethical practice. \nBy completing the qualification\, learners will be able to:\n• Understand the national context for technology and data in adult social care\, including legal\, ethical\, safeguarding\, and governance considerations.\n• Identify technology and data that can improve quality of life\, personalise care\, and support independence.\n• Plan\, assess\, and select digital solutions that meet organisational and service requirements.\n• Engage stakeholders effectively and manage supplier/external relationships to support sustainable implementation.\n• Lead change: build staff digital skills\, confidence\, and wellbeing; create a positive learning culture; and champion continuous improvement using feedback and outcomes data \nTo achieve the qualification\, learners must successfully complete three mandatory units:\n• Use of technology and data in adult social care\n• Implement technology in adult social care\n• Lead change\, learning and improvement in adult social care \nThe course includes seven tutor-led sessions to support learners in developing the required knowledge\, skills and behaviours for successful completion. Learners must also complete and submit coursework within the timeframes set by the Tutor/Assessor. Both learners and their managers share responsibility for ensuring all submissions are authentic and completed on time. \nWhat are the entry requirements?\n• Prospective learners should have substantial experience within the sector and be working at Level 3 or above\, with opportunities to influence digital practice in their setting.\n• They should possess a strong command of the English language (e.g.\, Level 2).
URL:https://www.hcpa.info/courses/level-5-award-in-digital-leadership-in-adult-social-care/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills,Qualifications
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251106T140000
DTEND;TZID=Europe/London:20251106T163000
DTSTAMP:20260419T120532
CREATED:20250722T114028Z
LAST-MODIFIED:20251105T231812Z
UID:10001873-1762437600-1762446600@www.hcpa.info
SUMMARY:Substance Misuse in mental health for Mental Health service providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £38+VAT | ACE Member: £33+VAT Non-member: £50+VAT  \nHalf day course via Zoom \nThis half-day session is delivered live by our expert trainer in an interactive virtual environment\, meaning there are no hidden travel costs and fits easier into busy schedules. Sessions are designed so that participants can interact with the trainer and other learners to quickly gain actionable skills\, knowledge and behaviours\, helping them implement these swiftly. \nThis course is designed to provide a deep understanding of the NICE (National Institute for Health and Care Excellence) definition of Dual Diagnosis\, equipping participants with the knowledge to identify\, address\, and support individuals dealing with substance misuse issues. \nBy attending this session\, participants will:\nUnderstand the NICE definition of Dual Diagnosis and its implications.\nIdentify commonly misused substances and associated paraphernalia prevalent in Hertfordshire\, including their short and long-term effects on individuals.\nLearn how to recognise the signs of substance misuse\, enabling early intervention and support.\nExplore various barriers to accessing support for individuals struggling with substance misuse.\nDevelop effective communication strategies for sharing concerns with individuals and encouraging them to seek help.\nAcquire tips for collaborative working with other professionals and organisations to provide holistic support.\nGain an understanding of harm reduction strategies and their importance in addressing substance misuse.\nBe familiar with relevant agencies and resources available for referral and support in Hertfordshire. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/substance-misuse-in-mental-health-for-mental-health-service-providers-with-hpft-cohort-01/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251106T100000
DTEND;TZID=Europe/London:20251106T123000
DTSTAMP:20260419T120532
CREATED:20250722T111822Z
LAST-MODIFIED:20251024T110608Z
UID:10001870-1762423200-1762432200@www.hcpa.info
SUMMARY:Self-harm and suicidal ideation & intent for Mental Health service providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £38+VAT | ACE Member: £33+VAT | Non-member: £50+VAT  \nHalf day course via Zoom \nThis half-day session is delivered live by our expert trainer in an interactive virtual environment\, meaning there are no hidden travel costs and fits easier into busy schedules. Sessions are designed so that participants can interact with the trainer and other learners to quickly gain actionable skills\, knowledge and behaviours\, helping them implement these swiftly. \nThis course is suitable for all Mental Health services\, and is best suited for managers and seniors who are able to implement new practice into care planning. \nThe issues of self-harm and suicidal ideation are subjects whose stigma are starting to be addressed by society\, and as such the sheer prevalence of both are becoming more understood. This training has been developed to promote professional vigilance at the community level and give professionals the knowledge\, skills and confidence to work with affected individuals. \nThe course will explain what self-harm is\, why people use it as a means of coping\, and methods including typical and atypical to show the scale of harmful behaviours.\nIt will explain why people may have suicidal thoughts\, how these range in frequency and intensity and will consider biological considerations for both issues as a way of explaining in more detail their nature.\nThe course will cover how learners can use their knowledge to inform care planning and will be introduced to wellness plans and simple tools regarding harm reduction\, that when combined with care plans can improve wellbeing outcomes for people.\nWe want providers to feel equipped to have conversations with people who they either know or suspect are affected and feel confident to provide person centred support from accessing this training. \nLearning objectives:\n• Understand the definition of self-harm\n• Understand the importance of vigilance\n• Understand biological considerations\n• Understand links between self-harm and suicide\n• Common factors associated with suicide thoughts/intent\n• How knowledge of the subjects can be used to inform care plans.\n• Understand what organisations and resources can help. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/self-harm-and-suicidal-ideation-intent-for-mental-health-service-providers-with-hpft-cohort-01/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251030T100000
DTEND;TZID=Europe/London:20251030T120000
DTSTAMP:20260419T120532
CREATED:20250808T092308Z
LAST-MODIFIED:20251009T210559Z
UID:10001951-1761818400-1761825600@www.hcpa.info
SUMMARY:Eating Drinking and Ageing well
DESCRIPTION:  \n  \nCourse fee: Fully funded \n2 hour webinar via Zoom\n\nThis webinar will introduce you to the foundations of a healthy and balanced diet for your clients to support them in eating\, drinking and ageing well. It will cover the importance of enjoying food and mealtimes\, maintaining a healthy weight\, keeping hydrated and having a nutrient rich diet. \nLearning Objectives\n1. Recognise how taking pleasure in food and drink can help maintain health by eating well.\n2. Explain why maintaining your weight as you age is usually best for good health.\n3. Describe why it is important to keep active.\n4. Explain what a nutrient rich diet is and its importance as you age.\n5. Identify the role and importance of vitamin D for good health.\n6. Describe ways to ensure an adequate fluid intake to prevent dehydration. \nFULLY BOOKED\nEach attendee needs to be individually registered\nDelegates who are late may not be admitted into the session
URL:https://www.hcpa.info/courses/eating-drinking-and-ageing-well-online-learning-session-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251028T103000
DTEND;TZID=Europe/London:20251028T113000
DTSTAMP:20260419T120532
CREATED:20250723T092259Z
LAST-MODIFIED:20251009T210355Z
UID:10001877-1761647400-1761651000@www.hcpa.info
SUMMARY:Falls Management - Ensure your service is up to date with best practice - For Homecare Providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1 hour Webinar via Zoom!\n \nHCPA are pleased to welcome you to this interactive online learning session. \nLearning Objectives\n• Ensure you are aware of robust risk assessing for falls\n• Discuss falls interventions and share best practice\, linked to the World Falls guidance\n• Ensure triangulation across care planning\n• The importance of building your internal MDT\n• Be aware of the power of exercise and movement \nFULLY BOOKED\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/falls-management-ensure-your-service-is-up-to-date-with-best-practice-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251014T140000
DTEND;TZID=Europe/London:20251014T153000
DTSTAMP:20260419T120532
CREATED:20250929T203723Z
LAST-MODIFIED:20250929T204001Z
UID:10002016-1760450400-1760455800@www.hcpa.info
SUMMARY:Market Shaping Forum - Understanding Plus Size Care Opportunities for Care Homes
DESCRIPTION:1.5 hour virtually via MS Teams\nOnly available for Care Homes & Nursing Homes in Hertfordshire \nJoin us for the Market Shaping Online Forum with Hertfordshire Residential and Nursing Homes focused on Plus Size care\, hosted by HCPA and led by HCC Adult Care Services. \nThis essential session aims to raise awareness of the growing needs of the plus size care market\, both now and in the future. \nThe forum will explore:\n• Current landscape and perceptions\n• Commissioning expectations and requirements\n• Barriers and Challenges to delivery\n• Training and equipment provision\n• Next Steps \nThe forum will include interactive breakout discussions to identify support mechanisms\, potential challenges and innovative opportunities for delivering plus size care. \nWe encourage any Residential or Nursing Homes that are interested in learning more to join us\, you do not need to be currently delivering this area of care! \nYou will have an opportunity to share insights and feedback which will help shape future strategies and support frameworks. \nClick here to book
URL:https://www.hcpa.info/courses/market-shaping-forum-understanding-plus-size-care-opportunities-for-care-homes/
LOCATION:Virtual Classroom
CATEGORIES:Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251014T140000
DTEND;TZID=Europe/London:20251014T150000
DTSTAMP:20260419T120532
CREATED:20250723T091905Z
LAST-MODIFIED:20251002T213031Z
UID:10001876-1760450400-1760454000@www.hcpa.info
SUMMARY:Bed Care Management - Risks and how you can support - For Homecare Providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1 hour Webinar via Zoom!\n \nHCPA are pleased to welcome you to this interactive online learning session. \nLearning Objectives\n• Exploring people’s experiences of Bed Care\n• Sharing potential barriers of Bed Care Management\n• Ensuring a supportive experience for someone who is receiving Bed Care\n• Contracture Management\n• The importance of accurate documentation \nFULLY BOOKED\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/bed-care-management-risks-and-how-you-can-support-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251014T100000
DTEND;TZID=Europe/London:20251014T113000
DTSTAMP:20260419T120532
CREATED:20250813T084543Z
LAST-MODIFIED:20251012T194602Z
UID:10001970-1760436000-1760441400@www.hcpa.info
SUMMARY:Bed Rail Risk Management for Managers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1.5 hour Webinar via Zoom!\n \nHCPA are pleased to welcome you to this interactive online learning session. \nThis session will help managers confidently navigate decisions about the use of bed rails and bed levers\, in line with MHRA guidance and best practice principles. The training will cover when equipment is necessary\, how to complete risk assessments effectively\, and how to ensure decisions are always safe and person-centred. \nBy the end of this session\, participants will be able to:\n1. Understand the purpose and key content of the new Bed Rail Risk Management Guide.\n2. Recognise their responsibilities under the National Patient Safety Alert regarding bed rail safety.\n3. Identify when and how bed rails and bed levers should be considered\, in line with MHRA guidance.\n4. Confidently oversee the completion of risk assessments for bed rails within their service.\n5. Support care staff to make safe\, person-centred decisions about bed rail use.\n6. Understand when to escalate concerns or request a community-based review. \nFULLY BOOKED\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/bed-rail-risk-management-for-hertfordshire-managers-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251009T110000
DTEND;TZID=Europe/London:20251009T120000
DTSTAMP:20260419T120532
CREATED:20250827T104247Z
LAST-MODIFIED:20250827T104313Z
UID:10001984-1760007600-1760011200@www.hcpa.info
SUMMARY:Winter Planning Webinar
DESCRIPTION:  \n  \n1 hour webinar\nThis webinar will include expert advice and analysis from Public Health\, UKHSA\, HCC and HCPA\, covering topics such as: Vaccination\, IPC guidance\, Winter Readiness Toolkit\, Healthy Homes over winter\, preparing Business Continuity Plans and more! \nThis webinar is for all types of care settings and we encourage you to join \nCLICK HERE TO REGISTER\nEach attendee needs to be individually registered
URL:https://www.hcpa.info/courses/winter-planning-webinar/
LOCATION:Virtual Classroom
CATEGORIES:Events, Forums & Seminars
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DTSTART;TZID=Europe/London:20250930T100000
DTEND;TZID=Europe/London:20250930T120000
DTSTAMP:20260419T120532
CREATED:20250717T101927Z
LAST-MODIFIED:20250929T211622Z
UID:10001851-1759226400-1759233600@www.hcpa.info
SUMMARY:Adult Disability Services Manager Forum
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n2 hour forum virtual via MS Teams!\n \nJoin our forum for Managers\, Deputies\, Unit Leads\, Team Leaders and Compliance leads\, who work in Adult Disability Care Services \nThis forum is designed to be your space – a place to connect\, collaborate\, and share what matters most to you. \nWe’re still gathering content and would love your input to help shape the agenda.\nTell us:\n• What topics should we cover?\n• What challenges are you facing?\n• Any guest speakers you’d like to hear from? \nPlease fill out the below quick form to book and furnish us with your suggestions – we’re all ears & book your space below! \nClick here for your suggestions\nWe look forward to seeing you online! \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/adult-disability-services-manager-forum-virtual/
LOCATION:Virtual Classroom
CATEGORIES:Events, Forums & Seminars
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DTSTART;TZID=Europe/London:20250918T100000
DTEND;TZID=Europe/London:20250918T160000
DTSTAMP:20260419T120532
CREATED:20250617T141306Z
LAST-MODIFIED:20250617T141306Z
UID:10001791-1758189600-1758211200@www.hcpa.info
SUMMARY:Understanding Self-Management Skills
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nAdult social care employers in England can claim up to £135 per staff member on completion of Lead to succeed. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nJoin this online CPD module from Skills for Care and develop the self-management skills you need to lead with confidence. Learn how to set goals\, prioritise tasks\, and stay motivated even when faced with challenges. \nWhether you are in a team leader\, senior or management role in care\, or just someone looking to improve yourself\, this course is perfect for you.\nThis Skills for Care CPD module will help managers to tackle isolation\, manage time\, build resilience and ensure wellbeing. It will look at techniques and tools which can support managers to self-manage and understand when and how behaviours can influence and impact on others. Unlike undertaking formal qualifications\, which can often feel like a solitary process\, this CPD module connects managers with their peers. Managers will understand how successful behaviours and practical strategies can support them in their day-to-day work. They’ll be challenged to put these into practice\, boosting their capacity to lead and manage effectively.\nThe module includes an emphasis on reflection\, helping managers to learn from their day-today experiences and think about how they can do things differently or get better at recognising what they do well. \nLearning Outcomes\n• Awareness of the impact of your own beliefs and values\n• Understanding self-management\, self-awareness and confidence\n• Understanding integrity and how actions & words influence others\n• Awareness of cultures that foster resilience\n• Understanding emotional intelligence\n• How to deal with pressure and stress using well-being strategies including delegation\n• Awareness of time management\, techniques and tools.\n\nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-self-management-skills/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
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