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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260814T140000
DTEND;TZID=Europe/London:20260814T163000
DTSTAMP:20260513T160440Z
CREATED:20260513T160440Z
LAST-MODIFIED:20260513T160440Z
UID:10002458-1786716000-1786725000@www.hcpa.info
SUMMARY:Time Management for Leaders - Applying the 7 Habits of Highly Effective People
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who benefit from discussion-led\, peer-to-peer learning. Delivered in an interactive virtual environment\, it removes travel demands and fits seamlessly into busy schedules. The session places strong emphasis on guided conversation\, shared experiences\, and reflective dialogue\, enabling leaders to explore practical approaches together and apply insights directly to their work. \nIn this discussion-focused course\, leaders in adult social care will examine effective time-management strategies and explore how personal habits influence productivity. Drawing on principles from Stephen R. Covey’s The 7 Habits of Highly Effective People\, participants will engage in collaborative conversations about prioritisation\, common time traps\, stress\, and sustainable work practices. Through facilitated dialogue and practical examples\, leaders will develop a clearer understanding of how to use their time intentionally and support productive working across their teams. \nLearning objectives:\n• Understand the importance of effective time management including effects of stress.\n• Identify individual “thieves of time” and common errors in time management.\n• Understand how to manage a task list most effectively.\n• Analyse time wasters such as procrastination and fear of failure.\n• Learn to categorise tasks based on urgency and importance using the time management matrix.\n• Evaluate time management tools and effective communication. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/time-management-for-leaders-applying-the-7-habits-of-highly-effective-people-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260814T100000
DTEND;TZID=Europe/London:20260814T123000
DTSTAMP:20260513T155351Z
CREATED:20260513T155351Z
LAST-MODIFIED:20260513T155351Z
UID:10002457-1786701600-1786710600@www.hcpa.info
SUMMARY:Navigating Difficult Conversations - Effective Communication Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed specifically for established leaders who value discussion-led learning and peer insight. Delivered in an interactive virtual environment\, it removes the need for travel and easily fits into busy schedules. The session centres on guided conversation\, reflective dialogue\, and shared experience\, enabling leaders to explore real challenges collaboratively and translate insights into effective action. \nFocusing on difficult workplace conversations\, this course creates space for leaders in adult social care to discuss the factors that make these conversations challenging and why engaging in them is essential. Through facilitator-led dialogue and exploration of a practical 5-step strategy\, participants will examine how to prepare for and hold solution-focused discussions\, give constructive feedback\, and support meaningful action planning. The session is designed for leaders\, managers\, and supervisors who want to strengthen their communication confidence\, whether they are refining existing skills or building new ones. \nLearning objectives:\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focussed communication and action planning.\n• Learn strategies for providing effective feedback on performance and behaviours.\n• Identify outcomes of conflict resolution\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/navigating-difficult-conversations-effective-communication-strategies-for-leaders/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260813T100000
DTEND;TZID=Europe/London:20260813T113000
DTSTAMP:20260629T142059Z
CREATED:20260629T142059Z
LAST-MODIFIED:20260629T142059Z
UID:10002542-1786615200-1786620600@www.hcpa.info
SUMMARY:Reflective practice in care settings for managers and leaders
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £10+VAT | Non-member: £20+VAT  \n1.5 hour course via Zoom \nThis course will focus on the Gibbs cycle of reflective practice\, as its cyclical nature lends itself well for continual learning. The course will look in more detail at reflection on action and reflection in action\, which will assist professionals to identify their strengths\, weaknesses and gaps in their skills\, training\, and knowledge.  \nThe course will promote reflective practice and its benefits when adopted within organisations as a learning tool to facilitate continual improvements in practice standards. Furthermore\, it will support providers to consider how they can use this tool in a way that makes sense to their organisation. \nEntry Requirements: This course is suitable for all Mental Health services\, with an emphasis on accommodation-based services. It is best suited to managers and seniors who are ablet to implement new practice. \nLearning objectives:\n• Understand what reflective practice is.\n•  Understand the benefits of reflective practice.\n• Know there are two types of reflection\, reflection on action and reflection in action. \n•  Understand the Gibbs cycle of reflection and examples of questions practitioners can use to gain new learning.\n• Learners will have an opportunity to use reflective practices in small groups within breakout rooms and feedback.\n• Providers will have an opportunity to consider different types of reflective practice and how they might adopt it within their organisation.\n• Providers will have an opportunity to discuss and identify together how their organisation can adopt reflective practice. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/reflective-practice-in-care-settings-for-managers-and-leaders/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260812T100000
DTEND;TZID=Europe/London:20260812T160000
DTSTAMP:20260627T162256Z
CREATED:20260513T154056Z
LAST-MODIFIED:20260627T162256Z
UID:10002456-1786528800-1786550400@www.hcpa.info
SUMMARY:Understanding Performance Management
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nThis Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals\, give feedback\, track progress\, and understand the full performance management cycle.\nLed by industry experts\, the training includes interactive sessions and peer learning—offering practical tools\, techniques\, and strategies to support everyday management. \nWhether you’re a care manager or aspiring leader\, this course will help you.\nLearning Outcomes\n• Understanding the performance management cycle including processes for managing different types of performance\n• Understanding of disciplinary and grievance\, causes of poor performance and how to minimise them\n• Awareness of strategies to improve performance\n• Awareness of managing and retaining high performing staff\n• Understand how to give feedback and manage difficult conversations\n• Awareness of cultures that encourage confidence\, responsibility and accountability\n• Understanding effective role modelling\, coaching and mentoring. \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-performance-management/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260811T100000
DTEND;TZID=Europe/London:20260811T120000
DTSTAMP:20260805T125544Z
CREATED:20260609T144243Z
LAST-MODIFIED:20260805T125544Z
UID:10002496-1786442400-1786449600@www.hcpa.info
SUMMARY:Care Induction - Quality Onboarding Guidance for Managers
DESCRIPTION:  \n  \nCourse fees: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day Webinar via Zoom \nThis course is designed to empower managers and team leaders in adult social care settings with the tools and knowledge to deliver an effective and structured induction process. A well-planned induction sets the foundation for new starters to integrate seamlessly into their roles\, ensuring they feel supported\, engaged\, and prepared to provide high-quality care. \nEntry Requirements: Learners must be in a management role to attend this course. \nParticipants will explore the key components of a robust induction program\, from initial onboarding to ongoing support. The course will focus on strategies to engage a diverse workforce\, address performance concerns effectively\, and tailor support to individual needs. Additionally\, learners will understand the role of checklists and templates in streamlining and optimising the induction process\, ensuring consistency and efficiency. \nLearning Objectives: \n\nDescribe the key components of a structured induction for new starters in adult social care.\nExplain how to implement strategies to engage and support a diverse range of new starters.\nUnderstand how to assess performance\, address concerns\, and provide tailored support.\nExplain how checklists and templates can be used to optimise the induction process.\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-induction-quality-onboarding-guidance-for-managers-virtual/
LOCATION:Virtual Classroom
CATEGORIES:Care Induction,Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260806T100000
DTEND;TZID=Europe/London:20260806T120000
DTSTAMP:20260511T094051Z
CREATED:20260511T094051Z
LAST-MODIFIED:20260511T094051Z
UID:10002421-1786010400-1786017600@www.hcpa.info
SUMMARY:Evidencing & Action Planning
DESCRIPTION:  \n  \nCourse fees: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day Webinar via Zoom\nThis course is designed for managers and team leaders who are looking to drive positive change within their adult social care settings. Participants will learn how to create\, implement\, and evaluate improvement action plans that deliver measurable results and align with organisational objectives. Through practical exercises and real-world examples\, attendees will gain the skills to identify areas for improvement and develop SMART objectives (Specific\, Measurable\, Achievable\, Relevant\, Time-bound). The course will also cover strategies for securing leadership support\, assigning responsibilities\, and effectively managing progress to ensure successful outcomes. \nThis interactive session is ideal for those seeking to foster a culture of continuous improvement\, enhance team performance\, and contribute to the overall success of their organisation. \nEntry Requirements: Learners must be in a management or team leader role to attend this course. \nLearning Objectives: \n\nDescribe how to develop an improvement action plan with SMART objectives\, clear tasks\, and realistic timeframes.\nIdentify areas for improvement and align action plans with organisational goals to gain leadership support.\nExplain how to implement and manage action plans by assigning responsibilities and tracking progress.\nEvaluate the effectiveness of the action plan by analysing results and making necessary adjustments.\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/evidencing-action-planning/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260729T100000
DTEND;TZID=Europe/London:20260729T160000
DTSTAMP:20260627T210647Z
CREATED:20260513T152231Z
LAST-MODIFIED:20260627T210647Z
UID:10002455-1785319200-1785340800@www.hcpa.info
SUMMARY:Coaching for Effective Leadership - Understanding Self Management and Resilience
DESCRIPTION:    \nCourse fee: £112.50 +VAT\n This course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Self Management.\nRead more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nCoaching for Effective Leadership equips managers with practical coaching skills underpinned by strong self management and resilience. The course builds clarity\, focus and confidence under pressure\, helping leaders prioritise effectively\, coach themselves and others\, and sustain their impact in demanding care environments. \nThis Skills for Care CPD module places coaching at the heart of effective leadership\, supported by strong self management and resilience. \nThe day begins by exploring what resilience really is\, and how self management\, emotional intelligence\, beliefs and values influence leadership behaviour under pressure. Managers reflect on how they manage time\, stress and competing demands\, and how this impacts their ability to lead and support others effectively. \nParticipants are then introduced to a practical coaching model\, designed for everyday leadership conversations. Managers use this model to identify three real leadership goals and learn how to prioritise effectively – protecting what matters most while still making progress. \nThrough supported practice\, managers first coach each other on a low risk goal\, before developing their skills further and coaching at a deeper level. Built in protected time allows participants to practise self management techniques\, apply coaching approaches\, and create clarity around focus\, boundaries and next steps. \nLearning Outcomes\n• Explain how effective coaching is underpinned by strong self management and resilience\n• Describe what resilience is and how it supports sustained leadership effectiveness\n• Reflect on how their beliefs\, values and behaviours impact their leadership presence\n• Use a practical coaching model in everyday leadership conversations\n• Identify and prioritise leadership goals\, protecting their most important priorities\n• Apply coaching skills to support clarity\, focus and development in themselves and others\n• Implement practical strategies to manage pressure\, time and competing demands \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS) under Understanding Self Management*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-self-management-skills-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260728T100000
DTEND;TZID=Europe/London:20260728T110000
DTSTAMP:20260727T140129Z
CREATED:20260625T150023Z
LAST-MODIFIED:20260727T140129Z
UID:10002536-1785232800-1785236400@www.hcpa.info
SUMMARY:Bed Rail Risk Management for Managers Webinar
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £10+VAT | Non-member: £20+VAT  \n1 hour webinar via MS Teams\nThis webinar is designed for registered managers\, deputy managers\, clinical leads\, and senior staff responsible for overseeing safe bed rail practices within their service. The session will provide an overview of current national guidance\, including the National Patient Safety Alert and MHRA recommendations\, and explore the responsibilities of care providers in ensuring safe\, effective\, and person-centred decision-making. \nParticipants will be introduced to the Bed Rail Risk Management Tool\, enabling them to identify key risks associated with the use of bed rails and bed grab handles\, implement robust risk management processes\, and ensure appropriate governance arrangements are in place. The webinar will also explore practical approaches to managing falls and bed-related risks\, including alternative equipment and strategies where bed rails may not be the safest option. \nThe session will support managers to review current practice\, strengthen compliance with national guidance\, and provide assurance that bed rail decisions are appropriately assessed\, documented\, monitored\, and reviewed across their service. \nLearning Objectives: \n\nUnderstand the requirements of the National Patient Safety Alert\, MHRA guidance\, and provider responsibilities relating to bed rails and bed grab handles.\nUse the Bed Rail Risk Management Tool to identify\, assess\, and manage risks associated with bed rails and bed grab handles.\nImplement effective systems for completing\, reviewing\, and auditing bed rail risk assessments within their service.\nIdentify and address common bed rail and falls-related issues\, including the consideration of alternative equipment and risk reduction strategies.\nEnsure decisions regarding bed rail use are person-centred\, proportionate\, appropriately documented\, and subject to regular review. \nRecognise when specialist advice\, equipment review\, or referral to community-based services is required to support safe practice. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/bed-rail-risk-management-for-managers-webinar/
LOCATION:Virtual Classroom
CATEGORIES:Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260721T100000
DTEND;TZID=Europe/London:20260721T113000
DTSTAMP:20260714T084307Z
CREATED:20260702T113354Z
LAST-MODIFIED:20260714T084307Z
UID:10002556-1784628000-1784633400@www.hcpa.info
SUMMARY:Sustainability in Social Care - Saving Money\, Strengthening Compliance and Building Resilience
DESCRIPTION:Join our 1.5 hour webinar with Strategic Partner Blizzard for Business \nThis session is suitable for leaders and decision makers. \nSustainability in Social Care – Saving Money\, Strengthening Compliance and Building Resilience \nThis session will explore how sustainability can deliver practical benefits for care providers by reducing running costs\, supporting good governance\, strengthening preparation for disruption and helping services respond to growing expectations around environmental sustainability. Providers will leave with ideas they can apply in a realistic\, cost-conscious way. \nAgenda\n1. Why sustainability matters now – sustainability is no longer just a ‘nice to have’ for adult social care\, and how it connects to rising costs\, operational pressures\, resilience and future expectations from the Care Quality Commission (CQC).\n2. Saving money through practical sustainability measures – Looking at realistic steps providers can take to lower overheads\, including energy efficiency\, renewable energy options\, waste reduction and smarter use of buildings and resources. This will include examples of where changes can reduce utility costs and release money back into frontline care.\n3. Sustainability and CQC: what providers need to know – Exploring how environmental sustainability links to well-led services\, governance and preparation for future inspection expectations. This section will show how taking action now can help providers evidence strong leadership\, resource awareness and a proactive approach to improvement.\n4. Business continuity and resilience – Understanding how sustainability supports stronger business continuity planning\, from reducing dependence on volatile energy costs to preparing for power outages\, internet disruption\, extreme weather and supply challenges. This will include consideration of cost-effective backup connectivity solutions to help services stay operational if internet access goes down\, while protecting continuity of care and reducing operational risk.\n5. Innovation in action: examples for care settings – Showcasing practical ideas such as no up-front-cost solar panel options\, electric vehicle charging points that can generate income\, backup connectivity and other sustainability solutions that can reduce costs\, create revenue opportunities and improve resilience for care providers.\n6. Turning ideas into action – Identifying simple first steps\, quick wins and longer-term opportunities. Providers will be encouraged to think about what is realistic for their own service\, where they can start\, and how sustainability can be built into leadership\, operations and future planning. \nBy the end of the session\, attendees will:\nHave a clearer understanding of how sustainability can support financial efficiency\, strengthen compliance\, improve resilience and contribute to high-quality care. \nCLICK HERE TO BOOK!\n 
URL:https://www.hcpa.info/courses/sustainability-in-social-care-saving-money-strengthening-compliance-and-building-resilience/
LOCATION:Virtual Classroom
CATEGORIES:Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260716T100000
DTEND;TZID=Europe/London:20260716T130000
DTSTAMP:20260715T214157Z
CREATED:20260513T114012Z
LAST-MODIFIED:20260715T214157Z
UID:10002451-1784196000-1784206800@www.hcpa.info
SUMMARY:Creating a supportive Dementia Care Culture - Key Information for Managers
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \n3 hour online session via Virtual Classroom\n\nThis course explores best practice in dementia care\, challenges common myths\, and supports services to respond effectively to changing needs. It focuses on person centred approaches\, proactive practice\, and building confident\, skilled staff who can deliver high quality\, future ready dementia care. \nParticipants will review how dementia care has evolved\, why future proofing service delivery is essential\, and how positive behavioural support can be embedded into everyday practice. The course also strengthens practical skills and understanding in key areas of dementia care to support consistent\, safe\, and high quality outcomes. \nEntry Requirements: Learners should be part of management teams in their service. \nLearning Outcomes:\nBy the end of this course\, participants will be able to:\n• Identify common myths in dementia care and explain how to challenge them in practice\n• Understand how dementia care is changing and what services can do to future proof their approach\n• Explain person centred care and why it is important for staff\, people who use services\, commissioners\, and regulators\n• Understand the value of a proactive approach and how to embed positive behavioural support\n• Demonstrate increased knowledge of specific skills in dementia care\, including:\n– Therapeutic observation including one to one support\n– Use of ABC charts\n– Spotting deterioration\n– Good practice in documentation\n• Explain the importance of staff training in dementia care and how to access available training and development opportunities \nStandards mapping\nThis course is mapped to the new dementia care standards:\n• Leadership for dementia excellence\n• Values and behaviours\n• Skills and competence\n• Person centred care\n• Culture of positive behavioural support\n• Responsive support for changing dependency \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/creating-a-supportive-dementia-care-culture-key-information-for-managers-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260713T140000
DTEND;TZID=Europe/London:20260713T160000
DTSTAMP:20260512T141608Z
CREATED:20260511T154708Z
LAST-MODIFIED:20260512T141608Z
UID:10002433-1783951200-1783958400@www.hcpa.info
SUMMARY:New Homecare Falls Pathway Webinar
DESCRIPTION:2 hour webinar via Virtual Classroom\n\nNew Homecare Falls Pathway Webinar \nWhen a person has fallen:\n• Do you/your staff know when to call 999\, when to contact Avoidance of Admission Services\, or when it is safe to assist the person up from the floor?\n• Do you/your staff know how to safely support a person to get up after a fall? \nIt is extremely important that Emergency Services (999) are only contacted when necessary. Calling 999 inappropriately can place additional pressure on an already overburdened service\, potentially delaying response times for life-threatening emergencies. It is also important to recognise that not everyone requires – or wishes – to be admitted to hospital following a fall. \nThis webinar has been developed to support homecare providers in understanding local guidance and best practice for managing falls in a person’s own home. It will provide practical advice on responding to falls\, reducing associated risks\, and supporting individuals in a safe and person-centred way. \nThe session will introduce the Hertfordshire Management of a Person who has Fallen in Homecare Pathway\, a new local pathway designed to guide decision-making following a fall. It will also highlight the wide range of services\, resources and support now available to providers\, including how and when to access Avoidance of Admission Services in your area. \nSign up to build confidence in:\n• Making appropriate decisions following a fall\n• Using local services effectively\n• Safely supporting individuals to get up from the floor\n• Embedding best practice aligned to local guidance within your service \nLearning Outcomes:\n• Understand the key principles of the Hertfordshire Management of a Person who has Fallen in Home Care Pathway\n• Identify when it is appropriate to call 999\, access Avoidance of Admission Services\, or safely manage a fall within the home environment\n• Describe best practice approaches to supporting a person following a fall\, in line with local guidance\n• Recognise the importance of reducing unnecessary hospital admissions and supporting person-centred decision making\n• Navigate and access the range of local services\, resources and support available to homecare providers following a fall \nCLICK HERE TO REGISTER\n 
URL:https://www.hcpa.info/courses/new-homecare-falls-pathway-webinar/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260710T140000
DTEND;TZID=Europe/London:20260710T163000
DTSTAMP:20260513T151803Z
CREATED:20260513T151803Z
LAST-MODIFIED:20260513T151803Z
UID:10002454-1783692000-1783701000@www.hcpa.info
SUMMARY:Mastering Complaints - Empowering Leaders for Success
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who value collaborative\, discussion-led learning. Delivered in a virtual environment that removes the need for travel and fits seamlessly into busy schedules\, the session centres on conversation\, shared experience\, and peer insight. Participants are encouraged to engage actively with the facilitator and one another\, exploring real scenarios and reflecting on best practice in a supportive\, leader-focused space. \nThrough guided discussion and practical examples\, this course helps you strengthen your approach to complaint management as a leader. You will explore common types of complaints\, examine the complaint-handling process\, and discuss investigatory techniques that support fair\, evidence-based decision-making. The session also highlights how a culture of constructive feedback and continuous improvement can turn complaints into meaningful opportunities for growth and organisational learning. \nLearning objectives:\n• Identify common types of complaints\n• Explain the benefits of implementing a feedback process\n• Analyse the stages of the complaint handling process\n• Utilise investigatory techniques for evidence-based conclusions\n• Explain the positive outcomes of complaints \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/mastering-complaints-empowering-leaders-for-success/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260710T100000
DTEND;TZID=Europe/London:20260710T123000
DTSTAMP:20260513T151314Z
CREATED:20260513T151314Z
LAST-MODIFIED:20260513T151314Z
UID:10002453-1783677600-1783686600@www.hcpa.info
SUMMARY:Managing conflict - Leading through collaboration
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom \nThis half-day\, live online session is built around rich\, discussion-led learning tailored for established leaders. Delivered in a fully virtual environment\, it removes travel demands and fits easily into busy schedules. The format prioritises peer conversation\, reflective dialogue\, and shared experience\, enabling participants to explore real examples and challenges together and translate insights into practical action. \nDesigned specifically for leaders in adult social care\, this session creates a space for open discussion on the dynamics of conflict and collaboration. Through facilitated conversations and case examples\, you will deepen your understanding of how to navigate conflict confidently while strengthening a culture of cooperation within your teams. \nLearning outcomes:\n• Recognise the different types and common causes of conflict\n• Analyse the four stages of group development\n• Identify the possible outcomes of conflict resolution\n• Utilise different tools to manage conflict including feedback and mediation\n• Establish best practice to follow after conflict has been defused \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/managing-conflict-leading-through-collaboration-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260710T100000
DTEND;TZID=Europe/London:20260710T110000
DTSTAMP:20260602T132107Z
CREATED:20260602T131952Z
LAST-MODIFIED:20260602T132107Z
UID:10002485-1783677600-1783681200@www.hcpa.info
SUMMARY:A guide to residents with malnutrition - including Screening Fortification and Referrals Webinar
DESCRIPTION:1 hour webinar via Virtual Classroom\n\nThis course will help you care for your residents with malnutrition and guide on what your home can do and when to refer to / contact Dietetics. \nLearning Objectives\n \n• Understand screening for malnutrition.\n• To understand what you can do to help your residents.\n• Be aware of food fortification strategies including for residents on modified textures.\n• To understand when and how to refer to dietitians. \nEntry Requirements: Work at a Care/Residential Home or Assisting Living in Hertfordshire \nCLICK HERE TO BOOK!\n 
URL:https://www.hcpa.info/courses/a-guide-to-residents-with-malnutrition-including-screening-fortification-and-referrals-webinar/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260701T140000
DTEND;TZID=Europe/London:20260701T153000
DTSTAMP:20260627T095153Z
CREATED:20260526T134336Z
LAST-MODIFIED:20260627T095153Z
UID:10002471-1782914400-1782919800@www.hcpa.info
SUMMARY:Depression care pathway
DESCRIPTION:Course fees: HCPA Standard Member: Fully funded*\nAssociate/Network Member: Not available | Non-member: Not available \n1.5 hour session via Virtual Classroom \nDepression has historically been a long-misunderstood condition\, with there being a significant variance in the way clinicians have diagnosed and treated its symptoms. This has led to\, in many respects an inefficient treatment offer to patients. The NHS’ new Depression Care Pathway seeks to identify\, treat and review cases of depression more thoroughly. \nThis course provides both an overview of depressions to remind learners of the overall breadth of the condition\, types\, symptoms\, frequency and severity and touches upon some key areas of the new pathway. \nDelegates will understand the difference between a low mood and depression\, new severity classifications\, risk factor that make some individuals more prone\, and consider a very broad range of symptoms. \nDelegates will also understand how stigma can play a role in both identifying and treating depression and understand what is meant by treatment resistant depression. \nComparisons will be draw between the (historical) stepped care approach and the new matched care model\, including treatment options available depending upon depression severity classification. Delegates will understand the new care pathway targets and how these relate to their work\, including touching upon the pathway itself. Delegates will understand the PHQ2 and PHQ9 assessment tools\, and will explore relapse prevention techniques. \nWhilst the pathway is for clinicians to follow\, it is important for delegates to be aware of\, as this will help to inform their practice and support individuals they work with through the process and treatment paths available to the individual. \nLearning objectives:\n• To ultimately improve knowledge of a new health care pathway to identify\, treat and review individuals with depression. \n• Understand prevalence of depression\, and its difference from low mood \n• Types of depression and new severity classification. \n• Understand causes\, symptoms and stigma associated with depression. \n• Understand treatment resistant depression and Identify relevant NICE targets. \n• Understand matched care model\, and treatment options. \n• Cover the stages of the pathway\, expectations and tools used to assess and monitor depression. \n• Identify ways to promote relapse prevention. \n\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/depression-care-pathway/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260625T100000
DTEND;TZID=Europe/London:20260625T113000
DTSTAMP:20260521T213142Z
CREATED:20260513T112801Z
LAST-MODIFIED:20260521T213142Z
UID:10002450-1782381600-1782387000@www.hcpa.info
SUMMARY:Therapeutic Observation in Dementia Care - Best Practice for 1:1 Support
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £10+VAT | Non-member: £20+VAT \n1.5 hour online session via Virtual Classroom\n\nThis course supports care staff to deliver safe\, effective\, and person centred one to one support for people living with dementia. It focuses on best practice in special observation\, helping staff understand when and why it is used\, their responsibilities\, and how to use it in a way that benefits both the person receiving care and the staff providing support. \nThe course uses practical examples to explore communication\, approach\, spotting distress\, and responding appropriately. It also provides guidance on de escalation techniques to reduce behaviours of distress and support positive outcomes. \nEntry Requirements: Learners should have completed their staff induction and have basic awareness of dementia as a minimum. \nLearning Outcomes:\nBy the end of this course\, participants will be able to:\n• Understand the purpose of special observation in dementia care\n• Identify the benefits and challenges of providing one to one support\n• Describe best practice in special observation\n• Understand their responsibilities when carrying out special observation\n• Develop communication skills and approaches that support people living with dementia\n• Recognise signs of distress and respond appropriately\n• Use techniques to de escalate behaviours of distress and promote wellbeing \nStandards mapping\nThis course is mapped to the new dementia care standards:\n• Person centred care\n• Responsive support for changing dependency\n• Respect and dignity\n• Skills and competence\n• Supportive environment\n• Meaningful activities and engagement\n• Culture of positive behavioural support\n• Leadership for dementia excellence \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/therapeutic-observation-best-practice-for-11-support/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T113000
DTEND;TZID=Europe/London:20260624T123000
DTSTAMP:20260627T163302Z
CREATED:20260319T125508Z
LAST-MODIFIED:20260627T163302Z
UID:10002377-1782300600-1782304200@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 1)
DESCRIPTION:    \nCourse fee: £20+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n \n\nOne hour course via MS Teams\nThis course is suitable for support staff who do not provide direct care (eg. domestic\, admin\, kitchen).\nFor those providing direct care or making decisions\, the Tier 2 one day course is required \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 1 course is co-delivered by trainers with lived experience and covers: \n\nHow to ask someone how they need to be supported\nGroup questions for discussion\nSharing own thoughts and experiences\nUnderstanding the need for reasonable adjustments\nMyth-busting\nExperiences of using services from those with lived experience\n\nLearning Outcomes: \n\nUnderstand that everyone is different and has different needs\nGive an example of how you can support a person with a learning disability or an autistic person differently\nGive an overview of what ‘reasonable adjustments’ means\nIdentify changes in practice needed to enable excellent care and services for people with a learning disability and autistic people\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-1-8/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T093000
DTEND;TZID=Europe/London:20260624T103000
DTSTAMP:20260627T163432Z
CREATED:20260319T125342Z
LAST-MODIFIED:20260627T163432Z
UID:10002376-1782293400-1782297000@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 1)
DESCRIPTION:    \nCourse fee: £20+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n \n\nOne hour course via MS Teams\nThis course is suitable for support staff who do not provide direct care (eg. domestic\, admin\, kitchen).\nFor those providing direct care or making decisions\, the Tier 2 one day course is required \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 1 course is co-delivered by trainers with lived experience and covers: \n\nHow to ask someone how they need to be supported\nGroup questions for discussion\nSharing own thoughts and experiences\nUnderstanding the need for reasonable adjustments\nMyth-busting\nExperiences of using services from those with lived experience\n\nLearning Outcomes: \n\nUnderstand that everyone is different and has different needs\nGive an example of how you can support a person with a learning disability or an autistic person differently\nGive an overview of what ‘reasonable adjustments’ means\nIdentify changes in practice needed to enable excellent care and services for people with a learning disability and autistic people\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-1-7/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260622T140000
DTEND;TZID=Europe/London:20260622T160000
DTSTAMP:20260327T232556Z
CREATED:20260309T152523Z
LAST-MODIFIED:20260327T232556Z
UID:10002348-1782136800-1782144000@www.hcpa.info
SUMMARY:Schizophrenia Awareness
DESCRIPTION:      \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n2 hour course via MS Teams\nDelegates will gain an understanding of schizophrenia and its causes. They will develop an appreciation of what schizophrenia feels like and the symptoms that may be experienced. Delegates will gain an understanding of the ways in which schizophrenia can be managed and treated and will also gain an understanding of the roles and needs of others\, especially in social care. Key terminology will be explored in order to better understand schizophrenia and address common misconceptions. \nLearning Outcomes \n* Define the term “Schizophrenia”\n* Identify the causes and signs of Schizophrenia\n* Recognise how schizophrenia affects the individual\, their life and their friends and family\n* Explain how schizophrenia may be managed and know some of the resources available to support the individual experiencing it. \nClick here to register\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/schizophrenia-awareness-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260622T100000
DTEND;TZID=Europe/London:20260622T130000
DTSTAMP:20260327T232505Z
CREATED:20260309T141035Z
LAST-MODIFIED:20260327T232505Z
UID:10002341-1782122400-1782133200@www.hcpa.info
SUMMARY:Care Home Medication Governance
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n3 hour course via Virtual Classroom\n\nThis online training course supports managers and senior staff in developing a clear\, robust\, and legally compliant approach to medication governance within care home settings. The session explores the legislation\, regulatory expectations\, and practical systems required to maintain safe\, consistent\, and person‑centred medication practice. Participants will also examine staff roles\, responsibilities\, and escalation processes – alongside effective methods for communicating good practice within wider teams. \nLearning Outcomes\n• Understand the legislation and guidance underpinning medication governance.\n• Understand how to ensure the care service can meet the regulatory and local monitoring requirements for medication administration\, including the consequences of incorrect practice.\n• Recognise and review the responsibilities involved in effective medication practice throughout the organisation\, including process for escalations.\n• To have clear guidance and structure regarding the roles\, responsibilities\, and accountabilities with different roles for medication administration.\n• Understand good methods of communication with the wider staff teams\, exploring how to establish ongoing communication to the wider team on good medication practice. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-home-medication-governance/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260622T100000
DTEND;TZID=Europe/London:20260622T120000
DTSTAMP:20260327T232146Z
CREATED:20260309T152104Z
LAST-MODIFIED:20260327T232146Z
UID:10002347-1782122400-1782129600@www.hcpa.info
SUMMARY:Bipolar Awareness
DESCRIPTION:      \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n2 hour course via Virtual Classroom\nDelegates will gain an understanding of bipolar disorder and its causes. They will develop an appreciation of what bipolar disorder feels like and the symptoms that may be experienced along with some key terminology. Delegates will also gain an understanding of ways in which bipolar disorder can be managed and treated\, especially within social care\, with good practice discussed. Possible treatment will be explored including medication. \nLearning Outcomes:\n* Explain the term ‘bipolar disorder’\n* Recognise the causes and signs of bipolar disorder\n* Recognise that demands of daily life can influence the presentation of symptoms of bipolar disorder\n* Outline how bipolar disorder may be managed and know some of the resources available to support the individual experiencing it. \nClick here to register\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/bipolar-awareness-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260619T100000
DTEND;TZID=Europe/London:20260619T120000
DTSTAMP:20260327T232019Z
CREATED:20260309T143824Z
LAST-MODIFIED:20260327T232019Z
UID:10002344-1781863200-1781870400@www.hcpa.info
SUMMARY:Effective Observations and Competency Management
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day webinar via Zoom\nThis course equips managers and team leaders with the skills and knowledge to conduct formal workplace observations that align with organisational standards and best practices. Effective observation and feedback are essential for ensuring staff meet competency requirements and continuously improve their performance. \nParticipants will explore the principles of formal observation\, including how to identify key competencies relevant to their roles. The course provides practical guidance on setting up and conducting structured\, competency-based observations\, ensuring a fair and consistent approach. In addition\, attendees will learn how to provide constructive feedback that fosters professional development and supports staff in achieving their full potential. \nEntry Requirements: Learners must be in a management role to attend this course. \nLearning Objectives: \n\nUnderstand the principles of formal observation in the workplace. \nIdentify key competencies to observe in line with organizational standards and best practices. \nExplain how to set up and conduct effective competency-based observations. \nProvide constructive feedback following observations to support staff development and improvement. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/effective-observations-and-competency-management-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260618T100000
DTEND;TZID=Europe/London:20260618T130000
DTSTAMP:20260327T231904Z
CREATED:20260309T125213Z
LAST-MODIFIED:20260327T231904Z
UID:10002340-1781776800-1781787600@www.hcpa.info
SUMMARY:Homecare Medication Governance
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n3 hour course via Virtual Classroom\n\nThis course is to provide an understanding of the governance processes for medication administration in the setting. It is suitable for managers and leaders of care providers interested in expanding their skills and knowledge on safe medicine administration in their organisation. \nLearning Outcomes\n• Understand the legislation and guidance underpinning medication governance and how you can embed this using the medication standards document\n• Ensure the service understands and is meeting the regulatory and local monitoring requirements for medication administration\, including the consequences of incorrect practice\n• Recognise and review the responsibilities involved in effective medication practice throughout the organisation\, including process for escalations\n• To have clear guidance and structure regarding the roles\, responsibilities\, and accountabilities with different roles for medication administration\n• Understand good methods of communication with the wider staff teams and explore how you will establish ongoing communication to the wider team on good medication practice. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/homecare-medication-governance-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260615T140000
DTEND;TZID=Europe/London:20260615T163000
DTSTAMP:20260612T221313Z
CREATED:20260320T142623Z
LAST-MODIFIED:20260612T221313Z
UID:10002378-1781532000-1781541000@www.hcpa.info
SUMMARY:Engaging & Retaining a Competent Workforce - Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day course via Virtual Classroom \nDelivered live by an expert trainer in an interactive virtual setting\, this session offers a time-efficient learning experience with no travel costs and minimal disruption to busy leadership schedules. Participants will engage with the trainer and peers to share experiences\, reflect on current practice\, and develop actionable strategies that can be implemented immediately. The half-day programme is designed for established leaders and managers responsible for leading teams\, shaping culture\, and implementing effective retention strategies within complex and demanding environments. \nRetaining a skilled and motivated workforce is a critical leadership challenge with direct implications for service quality\, organisational performance\, and long-term sustainability. The course focuses on advanced leadership approaches to understanding individual motivations\, strengthening communication\, to ensure a supportive and inclusive organisational culture. Leaders will explore how their behaviours\, decision-making\, and communication styles influence engagement\, staff satisfaction\, and commitment\, with a strong emphasis on creating environments where people feel valued\, supported\, and motivated to perform at their best. \nLearning objectives:\n• Understand the importance of retention strategies and their impact on workforce stability and quality of care.\n• Explore the role of organisational culture and effective communication in retaining a competent workforce.\n• Learn techniques for understanding and addressing individual motivations and engagement of team members.\n• Develop practical strategies to enhance staff satisfaction\, motivation\, and commitment.\n• Acquire tools for creating a supportive work environment that fosters retention and professional growth. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA
URL:https://www.hcpa.info/courses/engaging-retaining-a-competent-workforce-strategies-for-leaders-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260615T100000
DTEND;TZID=Europe/London:20260615T123000
DTSTAMP:20260612T221142Z
CREATED:20260320T143130Z
LAST-MODIFIED:20260612T221142Z
UID:10002379-1781517600-1781526600@www.hcpa.info
SUMMARY:Recruitment with Purpose - Building a Values-Based Workforce
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day course via Virtual Classroom \nThis engaging half-day online course is designed for experienced managers and leaders who are responsible for attracting\, selecting\, and retaining staff within their organisations. In today’s competitive and values-driven workplace\, effective recruitment goes beyond assessing skills and experience\, it requires a clear focus on behaviours\, values\, and cultural alignment. \nParticipants will explore how to embed values-based recruitment practices into their existing processes\, ensuring that new hires not only meet role requirements but also contribute positively to organisational culture. The course will introduce the Leadership Qualities Framework as a practical tool to strengthen recruitment decisions and support long-term workforce development. \nThrough interactive discussions\, examples and practical exercises\, attendees will gain actionable strategies to enhance their recruitment approach\, improve candidate selection\, and build teams that reflect and reinforce organisational values. \nLearning objectives:\n• Understand the importance of values and behaviours in recruitment.\n• Explore the benefits of utilising the Leadership Qualities Framework.\n• Learn practical strategies to implement a values-based recruitment process.\n• Recognise how values-based recruitment enhances organisational culture.\n• Gain the skills to attract and retain employees who align with your organisation’s values.\n \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/recruitment-with-purpose-building-a-values-based-workforce-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260603T140000
DTEND;TZID=Europe/London:20260603T160000
DTSTAMP:20260327T225524Z
CREATED:20260309T151643Z
LAST-MODIFIED:20260327T225524Z
UID:10002346-1780495200-1780502400@www.hcpa.info
SUMMARY:Depression Awareness
DESCRIPTION:      \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n2 hour course via MS Teams\nThis course provides delegates with an understanding of depression and its causes. Delegates will develop an appreciation of what depression feels like and the symptoms that may be experienced\, how it effects the person and those closest to them. Delegates will gain an understanding of ways in which depression can be managed and treated\, especially through good practice in care. Learners will also be signposted to helpful places for any support that may be required. \nLearning Outcomes\n• Define the term ‘depression‘\n• Outline the possible causes of depression\n• Recognise how depression effects the individual\, family and friends\n• Explain how depression can be managed and know some of the resources available to support the individual experiencing depression \nClick here to register\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/depression-awareness-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260603T100000
DTEND;TZID=Europe/London:20260603T120000
DTSTAMP:20260429T083324Z
CREATED:20260429T083324Z
LAST-MODIFIED:20260429T083324Z
UID:10002392-1780480800-1780488000@www.hcpa.info
SUMMARY:Improving End of Life Care for People with Learning Disabilities & Autistic People
DESCRIPTION:Course fee: Fully funded \n2 hour session via MS Teams \nThis webinar introduces the Central East ICS guidance on delivering high‑quality\, equitable end of life care for people with learning disabilities and autistic people. It will support health and social care professionals\, paid carers\, and families to better recognise when someone may be approaching the end of life\, start timely and appropriate conversations\, and put person‑centred plans in place. \nThe session will explore key principles including early identification\, reasonable adjustments\, inclusive advance care planning\, communication needs\, mental capacity\, and coordinated working across services. Practical tools such as the Gold Standards Framework\, ReSPECT\, Health Action Plans\, and accessible resources will be highlighted to support consistent\, compassionate care that respects dignity\, choice\, and individual wishes at every stage of the end‑of‑life pathway. \nLearning objectives: \n\nUnderstand Central East ICS guidance on equitable end of life care for people with learning disabilities and autistic people\nRecognise when someone may be approaching the end of life and the importance of early identification\nSupport inclusive\, person‑centred conversations and advance care planning\, including communication needs and mental capacity\nIdentify reasonable adjustments and the role of families\, carers and professionals\nUnderstand how tools such as the Gold Standards Framework\, ReSPECT and Health Action Plans support coordinated\, compassionate care\n\nClick here to book\n*Please note: Delegates who are late may not be admitted into the training.
URL:https://www.hcpa.info/courses/improving-end-of-life-care-for-people-with-learning-disabilities-autistic-people/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260603T100000
DTEND;TZID=Europe/London:20260603T120000
DTSTAMP:20260327T225354Z
CREATED:20260309T151200Z
LAST-MODIFIED:20260327T225354Z
UID:10002345-1780480800-1780488000@www.hcpa.info
SUMMARY:Mental Health Awareness
DESCRIPTION:      \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n2 hour course via Virtual Classroom\nThis course offers delegates a comprehensive understanding of mental health and its contributing factors. Delegates will gain insight into what experiencing mental ill-health feels like\, recognising common symptoms and understanding its impact on both individuals and their loved ones. The course also covers effective strategies for managing and treating mental ill-health\, with a focus on best practices in care. Additionally\, delegates will be guided to valuable resources for further support if needed. \nLearning Outcomes\n• Explain what is meant by mental health\n• Recognise social and effects of mental ill-health\n• Explain how to respond to Mental Health issues\n• Identify person centred support strategies and how to implement them \nClick here to register\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mental-health-awareness-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260526T100000
DTEND;TZID=Europe/London:20260526T113000
DTSTAMP:20260513T155224Z
CREATED:20260513T110040Z
LAST-MODIFIED:20260513T155224Z
UID:10002448-1779789600-1779795000@www.hcpa.info
SUMMARY:Understanding the 3Ds - Depression Dementia and Delirium
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £10+VAT | Non-member: £20+VAT \n1.5 hour online session via Virtual Classroom\n\nThis course supports care staff to develop a clear understanding of depression\, dementia\, and delirium in older people\, often referred to as the three Ds. It focuses on recognising similarities and differences between these conditions and the risks of diagnostic overshadowing\, including the potential impact on safety\, wellbeing\, and quality of care. \nThe course aims to build staff confidence in spotting early signs of change\, understanding when concerns may indicate delirium or depression rather than dementia progression\, and knowing how and when to escalate concerns. Early recognition and appropriate response are key to improving outcomes for people using services. \nEntry Requirements: Learners should have completed their staff induction and have basic awareness of dementia as a minimum. \nLearning Outcomes:\nBy the end of this course\, participants will be able to:\n• Understand the similarities and differences between dementia\, delirium\, and depression\n• Recognise the risks associated with diagnostic overshadowing and how to avoid it in practice\n• Identify early signs and symptoms of delirium and understand what action to take if it is suspected\n• Be aware of the risk of suicide and self-harm in older people\n• Understand the importance of timely escalation and seeking appropriate clinical support\n• Know where to go for help and support if concerned about a change in a resident or service user’s presentation \nStandards mapping\nThis course is mapped to the new dementia care standards:\n• Person-centred care\n• Responsive support for changing dependency\n• Skills and competence\n• Comprehensive health care\n• Collaborative multidisciplinary working \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/understanding-the-3ds-depression-dementia-and-delirium/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260522T100000
DTEND;TZID=Europe/London:20260522T110000
DTSTAMP:20260513T081523Z
CREATED:20260512T143034Z
LAST-MODIFIED:20260513T081523Z
UID:10002443-1779444000-1779447600@www.hcpa.info
SUMMARY:Music in Herts Dementia Care - Homecare Engagement Forum
DESCRIPTION:1 hour Forum via Virtual Classroom \nPower of Music – Music in Herts Dementia Care \nWe would love you and your team to join our engagement forum to find out more about the Power of Music – Music in Herts Dementia Care programme\, with a specific focus on the 1 day training course for homecare staff to embed meaningful music practice into everyday support\, which will be available from June 2026. \nThis forum will introduce the programme as a whole\, explain how the 1 day course fits alongside the wider offer\, and provide an opportunity for homecare providers to share feedback\, reflections\, and views on how the programme can work best within homecare settings. \nThe Power of Music project aims to increase access to personalised and meaningful music experiences for people living with dementia by supporting carers to use music purposefully as part of daily care and support. The 1 day course is designed to help homecare staff build confidence\, skills\, and practical approaches to using music during visits\, based on each person’s preferences\, life history\, and cultural background. \nThe training focuses on improving wellbeing\, communication\, and engagement through simple\, evidence informed music practices that can be embedded into routine homecare interactions rather than delivered as standalone activities. \nThis session is aimed at Home Care\, Domiciliary Care\, Hospices\, Homecare Registered Managers\, Deputy / Assistant Managers\, Dementia Leads or Champions\, Care Coordinators or Senior Carers\, Learning & Development / Practice Development Leads \nCLICK HERE TO REGISTER
URL:https://www.hcpa.info/courses/music-in-herts-dementia-care-homecare-engagement-forum/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
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