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DTSTART;TZID=Europe/London:20251112T100000
DTEND;TZID=Europe/London:20251112T160000
DTSTAMP:20260612T124126
CREATED:20250818T075042Z
LAST-MODIFIED:20251024T114010Z
UID:10001976-1762941600-1762963200@www.hcpa.info
SUMMARY:Nutritional Problems and Provision of Support
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | ACE Member: £100+VAT | Associate Member: £112+VAT | Non-member: £150+VAT\nTwo day course at HCPA Campus\nDay 1:12/11/2025\nDay 2:13/11/2025\nThis course will provide staff with essential knowledge and practical skills to support individuals who are at risk of malnutrition as a result of conditions such as dementia and dysphagia. It will include a review of MUST (Malnutrition Universal Screening Tool) and the importance of using it correctly in order to develop a food based nutritional care plan to provide adequate and appropriate nutritional support for clients. \nLearning objectives:\n• Identify clients who are at risk of malnutrition using MUST (Malnutrition Universal Screening Tool)\n* Develop a person centred nutritional care plan by following the ICB Care Home Malnutrition Management Pathway\n* Provide food based nutritional support to those identified at risk of malnutrition\n* Follow and apply the recommendations included in the ICB Position Statement for the appropriate use of prescribed Oral nutritional supplements (ONS) in Care Homes\n* Define and identify the signs and symptoms of dysphagia\n* State the nutritional implications of dysphagia\n* Follow and use the International Dysphagia Diet Standardisation Initiative (IDDSI) framework\n* Describe how to improve the presentation and nutritional content of modified textured diets for dysphagia\n* Identify the characteristics of dementia that can affect eating and drinking\n* Discuss the practical aspects of assisting someone with dementia to eat and drink and how to support them in improving their nutritional intake\n* Identify the needs of other client groups or individuals who have difficulties eating and drinking resulting in an inadequate nutritional intake \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/nutritional-problems-and-provision-of-support-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251030T133000
DTEND;TZID=Europe/London:20251030T153000
DTSTAMP:20260612T124126
CREATED:20250829T083453Z
LAST-MODIFIED:20251027T151449Z
UID:10001989-1761831000-1761838200@www.hcpa.info
SUMMARY:Lifting Cushions refresher...
DESCRIPTION:2 hour session at HCPA Campus \nHCPA and Winncare are running train the trainer refresher training on using falls lifting equipment. This train the trainer session will allow your staff to cascade information down to other members of staff. \nThis is an opportunity to:\n• Have a reminder of best practice in using the lifting cushions and ask Winncare any questions you may have.\n• An update of the new falls Management pathway in Care homes and the resources to go with this. This includes best practice documentation and falls risk assessments. \nPlease book onto this session\, or follow the links below for alternative sessions: \nWednesday 29th October 10:00-12:00\nThursday 30th October 10:00-12:00\nPlease book a maximum of 4 staff on each session. It will also be useful to send a night shift member of staff so they can cascade down to the rest of the team.
URL:https://www.hcpa.info/courses/lifting-cushions-refresher-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251029T100000
DTEND;TZID=Europe/London:20251029T160000
DTSTAMP:20260612T124126
CREATED:20251003T151730Z
LAST-MODIFIED:20251024T123155Z
UID:10002033-1761732000-1761753600@www.hcpa.info
SUMMARY:Sensory Loss Awareness
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully Funded*\nAssociate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \nThis training course is designed to equip care workers with the knowledge and skills to effectively support adults living with sensory loss. Participants will develop an understanding of how sensory processing systems work\, the different types of sensory loss\, and the potential causes and impacts on individuals’ daily lives. The course will place strong emphasis on person-centred approaches\, ensuring that care workers can plan and deliver meaningful support tailored to individual needs. \nThe session will also cover the role of legislation\, with particular focus on the Mental Capacity Act 2005\, and introduce the Sensory Framework within Hertfordshire. Care workers will explore practical strategies\, resources\, and services available to promote independence\, inclusion\, and quality of life for people experiencing sensory loss. \nLearning objectives: \n• Identify the key Sensory Processing Systems\n• Describe the main types of Sensory Loss\n• Identify the Causes of Sensory Loss\n• Explain the Impacts of Sensory Loss\n• Summarise Strategies for Planning and providing Person-Centred Support\n• Explain how the Mental Capacity Act 2005 supports individuals with Sensory Loss\n• Describe the Sensory Framework in Hertfordshire\n• Identify appropriate sources of Support\, Services\, and Guidance\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/sensory-loss-awareness/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251008T100000
DTEND;TZID=Europe/London:20251008T160000
DTSTAMP:20260612T124126
CREATED:20250904T100313Z
LAST-MODIFIED:20251002T211249Z
UID:10001996-1759917600-1759939200@www.hcpa.info
SUMMARY:Wound Management CPD for Nurses
DESCRIPTION:  \n  \nCourse fee: Non-member: £150+VAT\nAssociate Member: £112+VAT | ACE Member: £100+VAT | HCPA Full Member: Fully funded* \nTwo day course at HCPA\nDay 1: 08/10/2025\nDay 2: 09/10/2025 \nThis interactive course will provide valuable insight into current local and national drivers directing management of pressure ulcers and wound care. There will be revision of anatomy and physiology of wounds and wound healing \, pressure ulcer prevention\, identification and management. Practical sessions in wound dressings selection and how to use ‘Great Skin’ resources. \nLearning objectives: \nWound Management Day 1\n• Understand the impact of National and local drivers for wound care\n• Revision of Anatomy & Physiology of the skin and wound healing\n• Understanding the importance of accurate Holistic Wound assessment\n• Identify management options and introduction of local pathways\n• Gaining knowledge in prevention and management of Skin tears\n• Developing further skills in dressing products selection according to wound type\n• Identifying and managing lower limb conditions\n• Explore foot health in care settings and care of the diabetic foot \nPressure ulcer Prevention and Management Day 2\n• Gain knowledge of national and local drivers for pressure ulcer prevention\n• Review the physiology of pressure ulcer development and identification of pressure damage\n• Implement ASSKING care bundles with ‘Great Skin’ resources into care settings with application to surface including seating and posture\, skin inspection\, risk assessment\, keeping patients/residents moving\, continence management and good nutrition\n• Understand the importance of developing skills and knowledge in giving information and teaching colleagues\, residents and their families in the care setting to raise awareness and reduce risk. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/cpd-for-nurses-in-nursing-homes/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251003T100000
DTEND;TZID=Europe/London:20251003T160000
DTSTAMP:20260612T124126
CREATED:20250724T153950Z
LAST-MODIFIED:20250724T154049Z
UID:10001900-1759485600-1759507200@www.hcpa.info
SUMMARY:Managing People - Proactively Raising Productivity through Performance Management
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | Associate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT\nOne Day course at HCPA\nPeople are any company’s greatest asset and even more so in the care sector\, so how do you ensure you keep the right people in the right jobs?\nThis course has been designed to support managers at all levels to reflect on staff performance and grow staff teams to work together creating a ‘can do’ environment where challenges are met with passion and enthusiasm and staff are confident in their place in the company. Delegates will learn how to stand back and look at systems and process models  \nLearning objectives: \n\nIdentify key responsibilities of a Leader.  \nUnderstand reasons for performance management.  \nRecognise the balance between challenge and support.  \nAnalyse the differences of a leader and a manager.  \nDistinguish between the 4 leadership styles.  \nDemonstrate effective coaching skills.  \nExamine feedback tools.  \nEvaluate knowledge using case studies.  \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/managing-people-proactively-raising-productivity-through-performance-management-cohort-01/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251003T091500
DTEND;TZID=Europe/London:20251003T101500
DTSTAMP:20260612T124126
CREATED:20250929T124916Z
LAST-MODIFIED:20250929T124916Z
UID:10002013-1759482900-1759486500@www.hcpa.info
SUMMARY:Internal Training - HCPA Customer Care Standards and Call Handling Refresher...
DESCRIPTION:1 hour hybrid session\nThis course is for HCPA Staff only. \nThis course is intended as a refresher for all HCPA staff who are expected to handle telephone enquiries from customers. \nIt will cover our own customer service standard and discuss the current process for handling calls and dealing with enquiries efficiently. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/internal-training-hcpa-customer-care-standards-and-call-handling-refresher/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:HCPA Internal sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250930T130000
DTEND;TZID=Europe/London:20250930T153000
DTSTAMP:20260612T124126
CREATED:20250728T223501Z
LAST-MODIFIED:20250728T223501Z
UID:10001910-1759237200-1759246200@www.hcpa.info
SUMMARY:Internal Training - Introduction to TEAMology...
DESCRIPTION:Half day course at HCPA Campus\nThis course is for HCPA Staff only. \nIn this fun and engaging session\, you’ll be introduced to our powerful TEAMology Tool\, designed to boost your self-awareness\, communication skills\, and understanding of team dynamics.\nAt the heart of TEAMology is the concept of Intent vs. Perception\, helping you see how your actions are perceived by others and how that affects collaboration and culture. You’ll explore your own psychological type\, appreciate what drives you and those around you\, and gain insight into how to build stronger working relationships.\nThis session offers a fresh and practical approach to personal development. \nLearning Outcomes:\nBy the end of the session\, you will be able to:\n• Identify your own psychological type and working style\n• Recognise the gap between intent and perception in workplace interactions\n• Appreciate your personal strengths and key drivers\n• Understand what motivates others and how to better communicate with them\n• Build confidence in how you show up at work and with colleagues\n• Reduce misunderstandings and strengthen your professional relationships\n• Begin using a shared language for positive team dynamics and culture \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/internal-training-introduction-to-teamology-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:HCPA Internal sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250917T100000
DTEND;TZID=Europe/London:20250917T160000
DTSTAMP:20260612T124126
CREATED:20250707T150858Z
LAST-MODIFIED:20250707T151850Z
UID:10001800-1758103200-1758124800@www.hcpa.info
SUMMARY:Think Big\, Lead Smart - Well-Led
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | ACE Member: £437.50+VAT | Associate Member: £437.50+VAT | Non-member: £437.50+VAT\n \nFIVE day course either at HCPA Campus or by Virtual Classroom\nAll sessions must be attended\nDay 1: 17/09/2025\nDay 2: 01/10/2025\nDay 3: 16/10/2025\nDay 4: 04/11/2025\nDay 5: 20/11/2025 \nAre you in a role where you would like to master the art of strategic leadership?\nDo you want to lead with purpose and think with power? \nOur five-day leadership programme (formerly known as Succession Planning Stage 2 – Continuing Professional Development) is designed for managers with 2+ years’ experience\, multi-site or regional managers\, directors and business owners in adult social care.\nGain insights into the distinctions between management and leadership\, discover the TEAMology Tool\, and build awareness of how your personal leadership style influences others. Develop a clear vision of what success looks like\, organisational goals\, enhance team performance and drive sustainable\, system-level improvements. Key focus areas include strategic planning\, values-led leadership\, building high-performing teams\, navigating change\, and developing robust recruitment and retention strategies. Participants will gain the insight and capability to lead with clarity\, influence\, and long-term impact:\n• Know yourself – Looking Inwards\n• Leading a successful service – Looking Around\n• Leading high performing teams – Looking Sideways\n• Beyond Boundaries – Looking Outwards\n• Recruitment & Retention \nAttending in person will benefit from valuable networking\, peer collaboration\, and the chance to form buddy and mentoring relationships for ongoing support beyond the course. These sessions spark spontaneous collaboration\, deeper insights and sharing best practice through real-time interaction.\nThe programme also includes learner-led optional follow up sessions with the tutor at 3 months and 6 months\, providing continued support and accountability as you apply your learning in the real world. \nTo book a Virtual classroom space\, click here\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/think-big-lead-smart-well-led/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250911T100000
DTEND;TZID=Europe/London:20250911T160000
DTSTAMP:20260612T124126
CREATED:20250730T124717Z
LAST-MODIFIED:20250730T124736Z
UID:10001920-1757584800-1757606400@www.hcpa.info
SUMMARY:Trauma Informed Approaches and becoming a trauma informed organisation - with HPFT
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT  \nOne day course at HCPA \nDelegates will have an opportunity to understand the widespread nature of trauma within populations\, and how these can manifest on both an individual\, community\, cultural and national level. \nDelegates will learn how traumatic experiences\, especially those in childhood can fundamentally affect the way in which brain development occurs and will explore different types of trauma responses. They will also learn a key principle of being trauma informed is by looking beyond presenting behaviours and understand trauma informed approaches are not a specific intervention\, rather an organisational change to how people within all levels of an organisation are treated. This organisational change has multiple benefits to all people at all levels\, not just those who use services. \nDelegates will spend the second half of the day being shown a step-by-step guide on how to use the TrACE toolkit to; ready\, review\, monitor and evaluate their own trauma informed journey and have an opportunity to network with other delegates to support their individual journeys further. \nLearning objectives:\n• The prevalence of trauma\, especially Adverse Childhood Experiences (ACEs) within society.\n• That trauma is a natural response to abnormal experiences.\n• Consider types of experiences that can lead to trauma.\n• Explore the link between ACEs and poor adult health outcomes.\n• Understand key points of attachment theory.\n• Understand how trauma can change the flight and fight response and\, how this can subsequently cause a lifelong impact on a person’s behaviour.\n• Understand the 4 R’s of being trauma aware and the 6 principles of trauma approaches.\n• Step-by-step guide on how to become a trauma informed organisation using the 4 stages of the TrACE toolkit.\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/trauma-informed-approaches-and-becoming-a-trauma-informed-organisation-with-hpft-cohort-01/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250911T091500
DTEND;TZID=Europe/London:20250911T150000
DTSTAMP:20260612T124126
CREATED:20250623T150025Z
LAST-MODIFIED:20250723T102439Z
UID:10001796-1757582100-1757602800@www.hcpa.info
SUMMARY:Internal Training - Safeguarding intermediate level...
DESCRIPTION:One day course at HCPA Campus\nThis course is for HCPA Staff only. \nLearning objectives:\n• Understand the impact of current legislation for the safeguarding of adults at risk of abuse or neglect\n• Understand how to respond to suspected or alleged abuse\n• Understand how to participate in inter-agency\, joint or integrated working in order to protect vulnerable adults\n• Understand how to support others in safeguarding\n• Understand how to follow HCPA Safeguarding procedure\n• Understand Capacity and Consent. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/internal-training-safeguarding-intermediate-level/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:HCPA Internal sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250905T100000
DTEND;TZID=Europe/London:20250905T160000
DTSTAMP:20260612T124126
CREATED:20250109T210834Z
LAST-MODIFIED:20250814T174046Z
UID:10001510-1757066400-1757088000@www.hcpa.info
SUMMARY:Enabling & Posture CHAMPION...
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day course at HCPA Campus\nAll sessions must be attended\nDay 1: 05/09/2025\nDay 2: 12/09/2025\nDay 3: 19/09/2025\nDay 4: 26/09/2025 \nYour application has been approved! If the approved nominated person can attend all of the above dates\, please now book their space below \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/enabling-posture-champion-cohort-01/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Champions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250804T100000
DTEND;TZID=Europe/London:20250804T160000
DTSTAMP:20260612T124126
CREATED:20250606T125903Z
LAST-MODIFIED:20250811T160342Z
UID:10001743-1754301600-1754323200@www.hcpa.info
SUMMARY:Digital & Data CHAMPION...
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT  \nFour day course at HCPA Campus\nAll sessions must be attended\nDay 1: 04/08/2025\nDay 2: 13/08/2025\nDay 3: 18/08/2025\nDay 4: 26/08/2025 \nThis course will enable Care professionals to take on the role of Champion within their organisation for this topic. The Champion will have a clear understanding of local and national guidance and legislation for and will cascade this information amongst care teams\, improving the safety and quality of care for individuals. \nExpectations of being a Champion are as follows:\n• Share knowledge to staff through team meetings\, mentoring and coaching\n• Gain topic specific knowledge\n• Keep up to date with resources and support via the HCPA Members Zone\n• Take responsibility to champion the topic area to ensure the care provider meets best practice standards\n• Build strong relationships with professionals\n• Support “Better outcomes for the individuals you support” for topic area\n• Review Governance of the topic including reviewing and update policies and procedures to meet standards\n• Attend yearly CPD and complete reflective accounts to enable revalidation \nSelecting your Champion\nTo help you select your chosen Champion\, they will need to:\n1. Be a member of staff with authority to mentor staff and work with external partners\n2. Have enthusiasm and dedication to promote best practice in the organisation and action change\n3. Be committed to multi-disciplinary working\, both internally and externally\n4. Have confidence and strong communication skills to share information with staff teams via team meetings\n5. Have the ability to critically review current governance processes for the topic area \nLearning Outcomes:\n• Understand the champion role and how this can benefit their organisation\n• Understand the process of SMART goal setting and be able to relate this in own place of work\n• Understand Data Security & Protection Law and Legislation.\n• Understand the requirements for GDPR compliance and CQC inspections\n• Understand Person centred digital care and support\, including the ethical use of technology\n• Understand the use of AI in the Care Sector\n• Understand how to support your organisation\n• Understand how to promote Data Security and Digital working in the workplace. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
URL:https://www.hcpa.info/courses/digital-data-champion/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250725T100000
DTEND;TZID=Europe/London:20250725T160000
DTSTAMP:20260612T124126
CREATED:20250509T143504Z
LAST-MODIFIED:20250724T114715Z
UID:10001677-1753437600-1753459200@www.hcpa.info
SUMMARY:Advance Care Planning in End of Life Care - Residential & Nursing
DESCRIPTION:One day course at HCPA Campus \nWe are delighted to host on behalf of Hertfordshire Hospices this interactive workshop on how to get the conversation started regarding Advance Care Planning. This course will be facilitated and be interactive looking at tools\, templates for Advance Care Planning. \nLearning Outcomes:\n• At the end of the day\, participants will be able to describe and discuss relevance of ACP to their own practice.\n• Participants will have a knowledge of Key advance planning principles and tools.\n• The participants will be able to recognize and use Key documents to support Advance Care Planning\, and decision making.\n• At the end of the day participants will be able to facilitate discussions with their service users/Residents and have an awareness of how to record this information. of ACP. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred \n 
URL:https://www.hcpa.info/courses/advance-care-planning-residential-nursing-settings/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250718T100000
DTEND;TZID=Europe/London:20250718T160000
DTSTAMP:20260612T124126
CREATED:20250512T151753Z
LAST-MODIFIED:20250606T142918Z
UID:10001680-1752832800-1752854400@www.hcpa.info
SUMMARY:Recommended Summary Plan for Emergency Care and Treatment (ReSPECT)
DESCRIPTION:One day course at HCPA Campus\nWe are delighted to host on behalf of Hertfordshire Hospices this interactive workshop on how to get the conversation started regarding ReSPECT. This course will be facilitated and be interactive looking at tools\, templates and case studies to aid in the ReSPECT process. \nLearning Outcomes:\n• Gain confidence in gathering information for a ReSPECT document.\n• Gain knowledge of ReSPECT and why it is important\n• Understand how to start a conversation about ReSPECT.\n• Be able to facilitate discussions with people receiving care\n• Be awareness of who to contact to support this vital documentation. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/recommended-summary-plan-for-emergency-care-and-treatment-respect-cohort-02/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250717T100000
DTEND;TZID=Europe/London:20250717T130000
DTSTAMP:20260612T124126
CREATED:20250612T113846Z
LAST-MODIFIED:20250623T090812Z
UID:10001756-1752746400-1752757200@www.hcpa.info
SUMMARY:Creating a Supportive Dementia Care Culture - Key Information for Managers
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | ACE Member: £33+VAT | Associate Member: £38+VAT | Non-member: £50+VAT \nHalf day course at HCPA \nThis course empowers managers to build a compassionate and proactive dementia care culture. Key areas include myth-busting\, understanding unconscious bias\, and challenging outdated perceptions. You’ll learn essential skills in person-centred care aligned with CQC standards and explore how dementia care has evolved over the past decade. Dive into proactive care strategies\, including Positive Behaviour Support (PBS)\, effective documentation\, therapeutic observations\, and spotting early signs of deterioration. The course also highlights the importance of comprehensive staff training\, linking to NICE\, SCIE\, and national dementia strategies. \nLearning objectives:\n• Describe common myths in dementia care and how to challenge them\n• Understand the changes in dementia care and how to future proof services\n• Explain person centred care and its importance for staff\, service users\, commissioners and regulators\n• Understand the importance of a proactive approach and how to embed positive behavioural support\n• Deepen knowledge of specific skills in dementia care including Therapeutic observation (1:1)\, spotting deterioration and good practice in documentation\n• Explain the importance of staff training and how to access available training \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/creating-a-supportive-dementia-care-culture-key-information-for-managers/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250627T100000
DTEND;TZID=Europe/London:20250627T160000
DTSTAMP:20260612T124126
CREATED:20250509T144039Z
LAST-MODIFIED:20250604T093044Z
UID:10001678-1751018400-1751040000@www.hcpa.info
SUMMARY:Advance Care Planning in End of Life Care - Homecare & Supported Living
DESCRIPTION:One day course at HCPA Campus \nWe are delighted to host on behalf of Hertfordshire Hospices this interactive workshop on how to get the conversation started regarding Advance Care Planning. This course will be facilitated and be interactive looking at tools\, templates for Advance Care Planning. \nLearning Outcomes:\n• At the end of the day\, participants will be able to describe and discuss relevance of ACP to their own practice.\n• Participants will have a knowledge of Key advance planning principles and tools.\n• The participants will be able to recognize and use Key documents to support Advance Care Planning\, and decision making.\n• At the end of the day participants will be able to facilitate discussions with their service users/Residents and have an awareness of how to record this information. of ACP. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred \n 
URL:https://www.hcpa.info/courses/advance-care-planning-homecare-supported-living/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250617T100000
DTEND;TZID=Europe/London:20250617T160000
DTSTAMP:20260612T124126
CREATED:20250513T090641Z
LAST-MODIFIED:20250513T090641Z
UID:10001686-1750154400-1750176000@www.hcpa.info
SUMMARY:Resolving Conflict\, Providing Feedback\, and Managing Complaints: Essential Knowledge and Skills for those New to Leadership
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | ACE Member: £50+VAT | Associate Member: £56+VAT | Non-member: £75+VAT\nOne day course at HCPA Campus \nEffective leadership requires the ability to navigate conflict\, provide constructive feedback\, and manage complaints with confidence and professionalism. This course is designed for those new to leadership or taking on new responsibilities\, equipping them with the essential skills to handle challenging workplace situations effectively. \nLearners will be able to identify common causes of conflict and explore practical resolution strategies\, including mediation and feedback techniques. The course also addresses the complexities of difficult conversations\, providing a structured\, five-step approach to ensure productive and solution-focused discussions. Additionally\, learners will gain insights into complaint management\, from identifying common issues to conducting thorough investigations and reaching evidence-based conclusions. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Recognise the different types and common causes of conflict and identify the possible outcomes of conflict resolution.\n• Utilise different tools to manage conflict including feedback and mediation.\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focused communication and action planning.\n• Identify common types of complaints and analyse the stages of the complaint handling process.\n• Utilise investigatory techniques to reach evidence-based conclusions. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/resolving-conflict-providing-feedback-and-managing-complaints-essential-knowledge-and-skills-for-those-new-to-leadership/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
END:VCALENDAR