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DTSTART;TZID=Europe/London:20260424T093000
DTEND;TZID=Europe/London:20260424T160000
DTSTAMP:20260425T150834
CREATED:20260226T144426Z
LAST-MODIFIED:20260422T202717Z
UID:10002285-1777023000-1777046400@www.hcpa.info
SUMMARY:Emergency First Aid at Work
DESCRIPTION:Course fee: £95+VAT\nA significant saving on a national providers price of £205+VAT \nOne day course at HCPA Campus\n*This course involves physical activity. Delegates must be fit and able to participate*\n\nThe Emergency First Aid at Work qualification\, which conforms with HSE guidance\, provides a comprehensive set of practical skills needed by emergency first aid responders in most workplaces\, giving both the ability and knowledge to deal with first aid emergencies.\nThe qualification meets the requirements for training emergency first-aid responders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment. The qualification covers knowledge such as the roles and responsibilities of the emergency first aid responder\, how to assess an incident and recognising signs and symptoms of injury. The qualification also covers first aid skills in CPR and use of an AED. In line with guidance provided by the HSE\, the qualification supports/approves emergency workplace first aid responders for a period of 3 years\, after which point delegates will need to retake the course. Therefore\, the qualification is valid for 3 years from the date of award. In addition to this\, it is recommended that delegates refresh their knowledge annually. \nTopics covered:\n• Roles and responsibilities of an emergency first aid responder\n• Undertake Primary surveys\n• Provide appropriate first aid for:\n• unresponsive casualties\n• choking\n• external bleeding\n• shock\n• minor injuries \nDelegates will undertake theory and practical assessments throughout the duration of the course\nIt is strongly advised that delegates are physically capable of completing the practical assessment and have a minimum of Level 1 in English to complete the theory assessment. \nHaving first aid measures in place to deal with potential accidents and incidents at work is an incredibly vital part of your health and safety procedure. Hopefully\, some of these skills won’t need to be put into use\, but it is essential that first aiders are ready to act in case of either minor injury or emergency. First aid regulations can be complicated however\, and it may be that you aren’t sure if you have the necessary cover in place. \nNeed First Aid Training?\nOur First Aid at Work and Emergency First Aid at Work courses are suitable for staff members who wish to learn new first aid skills and gain an awareness. \nHow Many First Aiders Are Required By Law?\nThe Health and Safety (First-Aid) Regulations 1981 and Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 18 require Care providers to provide adequate and appropriate first aid provision to meet the needs of the staff and people using services at all times.\nHowever\, what is adequate and appropriate is quite vague and it can be difficult to know how to ensure you are legally compliant. Therefore\, in order to ensure you do have the adequate number of first aiders in your organisation\, you should carry out a first aid needs assessment. \nHow to Carry Out a First Aid Needs Assessment\nCarrying out a first aid needs assessment may seem a daunting challenge but it really doesn’t need to be. The purpose of a first aid needs assessment is to ensure there are suitable provisions in place in case of an accident or incident. While it isn’t a legal requirement for the first aid needs assessment to be written down or formal\, keeping a written record is recommended. As an employer\, you can use this assessment to demonstrate to the HSE or local authority inspector how you decided what level of first aid provision is required.\nWhen carrying out your first aid needs assessment\, remember to take into account the practicalities of day-to-day work. For example\, what do you do if your first aider goes off sick or is on holiday? Do you have someone in their place that is trained to the same level? \nHow Many First Aiders Do I Need?\nHaving carried out a first aid needs assessment you are now in a place to understand how many first aiders are required. As was explained earlier\, there is not a legal set number of first aiders that you need at work. \nSuggested First Aid numbers
URL:https://www.hcpa.info/courses/emergency-first-aid-at-work-5/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:First Aid,Qualifications
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260423T100000
DTEND;TZID=Europe/London:20260423T160000
DTSTAMP:20260425T150834
CREATED:20260223T115029Z
LAST-MODIFIED:20260422T200421Z
UID:10002262-1776938400-1776960000@www.hcpa.info
SUMMARY:Infection Prevention & Control - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £75+VAT | Non-member: £150+VAT \nTwo day course at HCPA Campus\nDay 1: 23/04/2026\nDay 2: 24/04/2026 \nCourse Overview\nThis two-day course is for care staff who have been in their role for at least 6 months and already understand the basics of infection prevention and control (IPC). It provides a more detailed and practical approach to preventing infection across social care settings. Participants will leave with increased confidence in applying IPC measures effectively\, supporting wellbeing\, and responding to infection risks confidently. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nEntry Requirements\nLearners must have completed the Care Certificate or equivalent induction training and have at least 6 months’ experience working in care. \nLearning objectives:\n• Understand infection types and how they spread\n• Recognise signs of infection and respond appropriately\n• Apply Standard Infection Control Precautions (SICPs) confidently\n• Handle food safely to reduce infection risks\n• Identify risks from invasive devices (e.g. PEGs\, catheters)\n• Use PPE and hand hygiene effectively\n• Understand alert organisms and care implications\n• Follow national and local IPC protocols\n• Implement Transmission-Based Precautions (TBPs)\n• Handle specimens safely and reduce infection risk\n• Promote antimicrobial stewardship and responsible antibiotic use\n• Manage outbreaks and escalation processes\n• Promote hydration\, nutrition\, hygiene\, and immunisation for wellbeing \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/infection-prevention-control-extended-knowledge-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260423T093000
DTEND;TZID=Europe/London:20260423T163000
DTSTAMP:20260425T150834
CREATED:20260226T103436Z
LAST-MODIFIED:20260422T200339Z
UID:10002284-1776936600-1776961800@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-35/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260422T100000
DTEND;TZID=Europe/London:20260422T160000
DTSTAMP:20260425T150834
CREATED:20260224T151512Z
LAST-MODIFIED:20260421T215715Z
UID:10002267-1776852000-1776873600@www.hcpa.info
SUMMARY:Care Induction
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully Funded*\nAssociate/Network Member: £375+VAT | Non-member: £375+VAT\nFive day course at HCPA Campus\nAll sessions must be attended (T&C’s apply)\nDay 1: 22/04/2026\nDay 2: 23/04/2026\nDay 3: 24/04/2026\nDay 4: 27/04/2026\nDay 5: 28/04/2026\nWelcome to the Care Induction course\, a comprehensive five-day programme designed for individuals embarking on a career in care. \nThis course aims to equip those new to working in care with the foundational knowledge and skills needed to excel as a care professional. Each day focuses on crucial aspects of care\, ensuring you are well-prepared to deliver high-quality\, person-centred support. \nContent:\nDay 1: Understanding Your Role and Person-Centred Care\nRole of a Care Professional\, Duty of Care and Candour\n• Gain insight into the responsibilities and expectations of a care professional.\n• Learn about the principles of duty of care and candour\, and how they apply in everyday practice.\nUnderstanding Person-Centred Care (Hertfordshire Connected Lives)\n• Explore the concepts of person-centred care and how they enhance the quality of life for individuals.\n• Understand the Hertfordshire Connected Lives approach and its application in care settings. \nDay 2: Communication\, Information Handling\, and Safeguarding\nUnderstanding Communication and Safe Information Handling\n• Develop effective communication skills essential for interacting with individuals in care.\n• Learn the importance of safe information handling and confidentiality.\nSafeguarding Awareness\n• Understand the principles of safeguarding and the role of a care professional in protecting vulnerable individuals.\n• Recognize the signs of abuse and neglect and know how to report concerns appropriately. \nDay 3: Health\, Safety\, Wellbeing\, and Inclusion\nUnderstanding Health\, Safety & Wellbeing\n• Learn about the health\, safety\, and wellbeing practices that ensure a safe environment for both care professionals and individuals in care.\n• Understand risk assessment and management in care settings.\nMaintaining Dignity in Care\, Equality\, Diversity\, and Inclusion\n• Discover the importance of maintaining dignity and respect in care.\n• Explore concepts of equality\, diversity\, and inclusion\, and how to promote these values in your practice. \nDay 4: Mental Health\, Dementia\, and Learning Disabilities\nUnderstanding Mental Health\, Dementia\, Learning Disabilities\, Autistic Spectrum Disorder\n• Gain knowledge about mental health conditions\, dementia\, learning disabilities\, and Autistic Spectrum Disorder.\n• Learn strategies for providing effective support to individuals with these conditions. \nDay 5: Nutrition\, Oral Health\, and Cultural Awareness\nUnderstanding Fluid\, Nutrition\, and Oral Health\n• Understand the importance of proper nutrition\, hydration\, and oral health in overall wellbeing.\n• Learn how to support individuals in maintaining these aspects of health.\nCultural Awareness\n• Develop awareness of cultural differences and their impact on care.\n• Learn to provide culturally sensitive care that respects and values diversity. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-induction-7/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Induction
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260422T100000
DTEND;TZID=Europe/London:20260422T160000
DTSTAMP:20260425T150834
CREATED:20260223T101250Z
LAST-MODIFIED:20260323T232150Z
UID:10002257-1776852000-1776873600@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-19/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260422T093000
DTEND;TZID=Europe/London:20260422T163000
DTSTAMP:20260425T150834
CREATED:20260224T162156Z
LAST-MODIFIED:20260421T214807Z
UID:10002273-1776850200-1776875400@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-31/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260420T100000
DTEND;TZID=Europe/London:20260420T160000
DTSTAMP:20260425T150834
CREATED:20260318T153116Z
LAST-MODIFIED:20260323T232101Z
UID:10002369-1776679200-1776700800@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-29/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260420T100000
DTEND;TZID=Europe/London:20260420T160000
DTSTAMP:20260425T150834
CREATED:20260303T160928Z
LAST-MODIFIED:20260323T231947Z
UID:10002304-1776679200-1776700800@www.hcpa.info
SUMMARY:Supervision & Appraisal
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nSupervision is a legal and regulatory requirement of adult care settings. This course discusses the purpose and processes of effective supervision\, together with performance management and methods of managing and addressing conflict. Delegates will learn about supporting others within an organisation’s cycle of performance management\, and how to maximise support for staff members. Legislation\, codes of practice\, and policies and procedures will be explored alongside how they influence the supervision process. \nLearning objectives:\n• Understand the purpose of supervision\n• Understand how the principles of supervision can be used to inform performance management\n• Understand how to support individuals through supervision\n• Understand how supervision supports performance\n• Understand how to identify skill gaps in knowledge and confidence \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/supervision-appraisal-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260420T100000
DTEND;TZID=Europe/London:20260420T160000
DTSTAMP:20260425T150834
CREATED:20260303T160659Z
LAST-MODIFIED:20260417T175522Z
UID:10002303-1776679200-1776700800@www.hcpa.info
SUMMARY:Dementia - Person-centred Support Care Strategies
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA \nEntry requirements: Prior to attending this course\, delegates must have completed the pre-learning module Introduction to Prevalence and Types of Dementia \nThis course provides all staff with essential knowledge and skills for supporting individuals with dementia. Participants recap material from pre-learning regarding the types and prevalence of dementia and engage in practical care strategies focusing on effective communication\, care planning\, incorporating life stories\, and achieving positive outcomes. The session includes an introduction to Positive Behavioural Support (PBS) and highlights the importance of using the dementia checklist in daily practice. \nLearning objectives:\n• Describe the critical role of person-centred support and the principles that underpin good practice.\n• Explain the significance of personalisation tools\, advanced care planning\, and lifework history in enabling people living with Dementia to live well.\n• Understand the fundamentals of Positive Behaviour Support (PBS) and how to implement behaviour support interventions for people living with Dementia\n• Understand the importance of effective communication in Dementia care and recognise the relationship between communication\, interaction\, and behaviour.\n• Describe the value of effective collaboration and involvement of families\, support networks\, and community services in the care and support of people living with Dementia. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/dementia-person-centred-support-care-strategies-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260417T100000
DTEND;TZID=Europe/London:20260417T160000
DTSTAMP:20260425T150834
CREATED:20260303T160450Z
LAST-MODIFIED:20260417T085654Z
UID:10002302-1776420000-1776441600@www.hcpa.info
SUMMARY:Mastering Time Management and Effective Mentoring and Coaching - Essential Skills for new leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \nStepping into a leadership role comes with new challenges\, responsibilities\, and the need to manage time and people effectively. This course equips emerging leaders with essential skills in time management\, mentoring\, and coaching to enhance productivity\, reduce stress\, and support team development. \nLearners will explore practical strategies to overcome common time management pitfalls\, such as procrastination and inefficient prioritisation\, while learning to implement tools like the Time Management Matrix. Additionally\, the course delves into the critical distinctions between mentoring and coaching\, offering insights into when and how to apply each approach for maximum impact. \nThrough interactive discussions\, learners will gain valuable techniques for effective delegation\, coaching conversations\, and guiding their teams toward success. By the end of the course\, new leaders will be equipped with the skills to manage their time wisely and develop their teams through purposeful mentoring and coaching. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Understand the importance of effective time management and its impact on productivity\, stress levels\, and overall leadership effectiveness.\n• Identify personal “thieves of time” and common time management mistakes\, including procrastination and fear of failure\, and develop strategies to overcome them.\n• Learn how to manage and prioritise tasks effectively by categorising them based on urgency and importance using the Time Management Matrix.\n• Evaluate different time management tools and communication techniques to enhance efficiency and delegation skills.\n• Differentiate between mentoring and coaching\, understanding their unique roles and benefits in leadership and team development.\n• Explore coaching techniques and models\, including effective questioning strategies\, and discover how coaching can be applied in different workplace scenarios to support and develop team members. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mastering-time-management-and-effective-mentoring-and-coaching-essential-skills-for-new-leaders/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260417T100000
DTEND;TZID=Europe/London:20260417T160000
DTSTAMP:20260425T150834
CREATED:20260223T101015Z
LAST-MODIFIED:20260417T085629Z
UID:10002256-1776420000-1776441600@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-18/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260417T093000
DTEND;TZID=Europe/London:20260417T163000
DTSTAMP:20260425T150834
CREATED:20260224T153334Z
LAST-MODIFIED:20260413T141359Z
UID:10002272-1776418200-1776443400@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Mundells Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-30/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260415T093000
DTEND;TZID=Europe/London:20260415T163000
DTSTAMP:20260425T150834
CREATED:20260226T103128Z
LAST-MODIFIED:20260414T154828Z
UID:10002283-1776245400-1776270600@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-34/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260413T100000
DTEND;TZID=Europe/London:20260413T160000
DTSTAMP:20260425T150834
CREATED:20260305T093945Z
LAST-MODIFIED:20260412T195939Z
UID:10002324-1776074400-1776096000@www.hcpa.info
SUMMARY:Sensory Loss - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £75+VAT | Non-member: £150+VAT \nTwo day course at HCPA Campus\nDay 1: 13/04/2026\nDay 2: 14/04/2026\n\nCourse Overview \nThis 2-day course is designed to support health and social care staff to develop a deeper understanding of sensory loss and its impact on individuals\, particularly those living with dementia. The programme covers relevant legislation\, including the Mental Capacity Act 2005\, ensuring learners understand their legal responsibilities when supporting individuals with changing needs. \nLearners will explore practical approaches that promote independence\, inclusion\, and quality of life. The course demonstrates how small environmental adaptations can significantly improve accessibility for people experiencing sensory loss\, and how communication and care approaches can be adapted to provide more effective\, person-centred support. \nThe training also examines the impact of sensory changes in individuals living with advanced dementia\, developing condition-specific understanding of how brain changes can distort sensory input and influence behaviour in care settings. \nBy the end of the course\, care workers will feel confident in using tailored interventions and practical strategies to support individuals with dementia and sensory difficulties\, enabling safer\, more compassionate\, and more responsive care. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nEntry Requirements\nThis course is designed for health and social care staff who work with individuals experiencing sensory loss or dementia. No formal qualifications are required\, although some experience in a care setting is helpful. Learners should have basic English and communication skills to access the course materials and take part in discussions. A willingness to engage in activities and share experiences is important to get the most from the training. \nLearning objectives: \n• Identify the key sensory processing systems and understand their role in everyday functioning.\n• Describe the main types of sensory loss and how they may present in individuals.\n• Identify common causes of sensory loss.\n• Explain the potential impact of sensory loss on communication\, behaviour\, independence\, and overall wellbeing.\n• Summarise practical strategies for planning and delivering person-centred support for individuals with sensory needs.\n• Explain how the Mental Capacity Act 2005 supports and protects individuals experiencing sensory loss.\n• Describe the Hertfordshire Sensory Framework and its relevance to professional practice.\n• Identify appropriate sources of support\, services\, and guidance available to individuals and care professionals \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/sensory-loss-extended-knowledge/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260413T100000
DTEND;TZID=Europe/London:20260413T160000
DTSTAMP:20260425T150834
CREATED:20260223T105913Z
LAST-MODIFIED:20260323T231521Z
UID:10002261-1776074400-1776096000@www.hcpa.info
SUMMARY:Mental Health - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £75+VAT | Non-member: £150+VAT  \nTwo day course at HCPA Campus\nDay 1: 13/04/2026\nDay 2: 14/04/2026 \nCourse Overview\nThis two-day extended knowledge course is aimed at care professionals who have been in their role for at least 6 months and already have a strong foundation in mental health conditions. The course focuses on specific diagnoses and how to support individuals in their recovery and treatment. It will cover available treatment options\, including medication\, and explore how these can be effectively integrated into social care to promote best practice. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nLearning objectives:\n• Establish some common mental health issues and what signs we may see\n• Learn how to support people in recovery\n• Look at possible medication side effects including anti-psychotics\n• How to meet the needs of people with a mental health condition in a person-centred way\n• Learn how to navigate difficult mental health related conversations and scenarios (including PBS)\n• Compare and contrast evidence-based psychotherapeutic approaches (e.g.\, CBT and psychodynamic therapy etc) for various mental health conditions. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/mental-health-extended-knowledge-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260413T093000
DTEND;TZID=Europe/London:20260413T163000
DTSTAMP:20260425T150834
CREATED:20260223T095740Z
LAST-MODIFIED:20260407T110621Z
UID:10002253-1776072600-1776097800@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-28/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260410T100000
DTEND;TZID=Europe/London:20260410T160000
DTSTAMP:20260425T150834
CREATED:20260223T104212Z
LAST-MODIFIED:20260323T231612Z
UID:10002260-1775815200-1775836800@www.hcpa.info
SUMMARY:Dementia - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £75+VAT | Non-member: £150+VAT \nTwo day course at HCPA Campus\nDay 1: 10/04/2026\nDay 2: 17/04/2026 \nCourse Overview\nThis two-day extended knowledge course is aimed at care professionals who have been in their role for at least 6 months and already have a strong foundation in dementia care. It explores how to support people with dementia in a more skilled and responsive way\, in line with person-centred frameworks and national best practice. The course includes an introduction to positive behaviour support planning. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nEntry Requirements\nLearners must have completed the Dementia Person Centred Support Care Strategies course or equivalent. \nLearning objectives:\n• Understand types and progression of dementia\n• Promote early diagnosis and advance care planning\n• Apply the Mental Capacity Act and support informed decision-making\n• Encourage risk-positive care\n• Explore appropriate use of medication in dementia care\n• Support prevention and enablement approaches\n• Deliver person-centred dementia care\n• Understand memory\, sensory loss\, and communication needs\n• Create dementia-friendly environments\n• Respond to behaviours of distress and apply positive behaviour strategies \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/dementia-extended-knowledge-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260409T093000
DTEND;TZID=Europe/London:20260409T163000
DTSTAMP:20260425T150834
CREATED:20260226T102945Z
LAST-MODIFIED:20260407T110600Z
UID:10002282-1775727000-1775752200@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-33/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260408T100000
DTEND;TZID=Europe/London:20260408T160000
DTSTAMP:20260425T150834
CREATED:20260223T100758Z
LAST-MODIFIED:20260323T231650Z
UID:10002255-1775642400-1775664000@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-17/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260330T100000
DTEND;TZID=Europe/London:20260330T160000
DTSTAMP:20260425T150834
CREATED:20251218T120055Z
LAST-MODIFIED:20260327T222931Z
UID:10002194-1774864800-1774886400@www.hcpa.info
SUMMARY:Supporting Relationships - Relationship & Sexuality Awareness Training for Managers
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £37.50+VAT | ACE Member: £50+VAT | Non-member: £75+VAT\n\nOne day course at HCPA Campus\nThis course will give Care Managers and Supervisors the knowledge and skills to engage confidently and compassionately in discussions surrounding sexuality and intimacy for individuals they support. Emphasis is placed on understanding safeguarding principles and positive risk-taking while respecting autonomy. Exploring the barriers\, benefits and impact of staff values on understanding sexuality and relationships\, clarifying roles\, regulations\, and legal considerations in all areas of care provision. \nLearning objectives:\n• Communication Skills: Teaching effective communication strategies to discuss sensitive topics with empathy and respect.\n• Understanding Diverse Needs: Recognising and understanding the diverse range of relationships and sexualities among individuals\, including LGBTQ+ identities.\n• Consent and Boundaries: Educating staff on the importance of consent\, boundaries\, and personal autonomy.\n• Cultural Sensitivity: Addressing cultural differences and their impact on relationships and sexuality.\n• Support for Individuals: Recognising signs of those that need support and offering that support appropriately.\n• Legal and Ethical Considerations: Understanding legal frameworks and ethical considerations when supporting individuals in matters related to relationships and sexuality. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/supporting-relationships-relationship-sexuality-awareness-training-for-managers-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260326T100000
DTEND;TZID=Europe/London:20260326T160000
DTSTAMP:20260425T150834
CREATED:20251212T131437Z
LAST-MODIFIED:20251212T131437Z
UID:10002186-1774519200-1774540800@www.hcpa.info
SUMMARY:Care Induction
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully Funded*\nAssociate Member: £280+VAT | ACE Member: £295+VAT | Non-member: £375+VAT\nFive day course at HCPA Campus\nAll sessions must be attended (T&C’s apply)\nDay 1: 26/03/2026\nDay 2: 27/03/2026\nDay 3: 30/03/2026\nDay 4: 31/03/2026\nDay 5: 01/04/2026\nWelcome to the Care Induction course\, a comprehensive five-day programme designed for individuals embarking on a career in care. \nThis course aims to equip those new to working in care with the foundational knowledge and skills needed to excel as a care professional. Each day focuses on crucial aspects of care\, ensuring you are well-prepared to deliver high-quality\, person-centred support. \nContent:\nDay 1: Understanding Your Role and Person-Centred Care\nRole of a Care Professional\, Duty of Care and Candour\n• Gain insight into the responsibilities and expectations of a care professional.\n• Learn about the principles of duty of care and candour\, and how they apply in everyday practice.\nUnderstanding Person-Centred Care (Hertfordshire Connected Lives)\n• Explore the concepts of person-centred care and how they enhance the quality of life for individuals.\n• Understand the Hertfordshire Connected Lives approach and its application in care settings. \nDay 2: Communication\, Information Handling\, and Safeguarding\nUnderstanding Communication and Safe Information Handling\n• Develop effective communication skills essential for interacting with individuals in care.\n• Learn the importance of safe information handling and confidentiality.\nSafeguarding Awareness\n• Understand the principles of safeguarding and the role of a care professional in protecting vulnerable individuals.\n• Recognize the signs of abuse and neglect and know how to report concerns appropriately. \nDay 3: Health\, Safety\, Wellbeing\, and Inclusion\nUnderstanding Health\, Safety & Wellbeing\n• Learn about the health\, safety\, and wellbeing practices that ensure a safe environment for both care professionals and individuals in care.\n• Understand risk assessment and management in care settings.\nMaintaining Dignity in Care\, Equality\, Diversity\, and Inclusion\n• Discover the importance of maintaining dignity and respect in care.\n• Explore concepts of equality\, diversity\, and inclusion\, and how to promote these values in your practice. \nDay 4: Mental Health\, Dementia\, and Learning Disabilities\nUnderstanding Mental Health\, Dementia\, Learning Disabilities\, Autistic Spectrum Disorder\n• Gain knowledge about mental health conditions\, dementia\, learning disabilities\, and Autistic Spectrum Disorder.\n• Learn strategies for providing effective support to individuals with these conditions. \nDay 5: Nutrition\, Oral Health\, and Cultural Awareness\nUnderstanding Fluid\, Nutrition\, and Oral Health\n• Understand the importance of proper nutrition\, hydration\, and oral health in overall wellbeing.\n• Learn how to support individuals in maintaining these aspects of health.\nCultural Awareness\n• Develop awareness of cultural differences and their impact on care.\n• Learn to provide culturally sensitive care that respects and values diversity. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-induction-6/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Induction
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260319T100000
DTEND;TZID=Europe/London:20260319T160000
DTSTAMP:20260425T150834
CREATED:20251212T125437Z
LAST-MODIFIED:20251215T140856Z
UID:10002183-1773914400-1773936000@www.hcpa.info
SUMMARY:Care Culture CHAMPION...
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | Associate Member: £360+VAT | ACE Member: £360+VAT | Non-member: £450+VAT\nFive day course at HCPA Campus\nAll sessions must be attended\nDay 1: 19/03/2026\nDay 2: 24/03/2026\nDay 3: 31/03/2026\nDay 4: 08/04/2026 \nYour application has been approved! If the approved nominated person can attend all of the above dates\, please now book their space below\nPrior to commencement\, the care organisation should undertake and complete the HCPA Cultural Values in Care (CVC) survey \n  \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/care-culture-champion/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260318T093000
DTEND;TZID=Europe/London:20260318T160000
DTSTAMP:20260425T150834
CREATED:20260106T092230Z
LAST-MODIFIED:20260106T092259Z
UID:10002200-1773826200-1773849600@www.hcpa.info
SUMMARY:Tender Bid Writing
DESCRIPTION:Course fee: Fully funded – Only available for HCPA Members \nThis session is specifically designed for those in strategic leadership roles. \nIt will equip you with the knowledge and tools to secure that crucial health and social care tender. Whether your goal is to retain an existing contract or win a new one\, this session will guide you through the key considerations of bidding\, essential preparations\, and the steps to become tender-ready – culminating in writing a successful\, high-scoring bid.\nWhat you will gain: \n\nStrategic planning and preparation to ensure compliance and readiness\nInsight into partnership bidding – weighing benefits and potential risks\nConfidence in tackling method statements effectively\nTechniques to strengthen your bid and maximise scoring potential\nPost-submission essentials to maintain momentum and compliance\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/tender-bid-writing-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260309T100000
DTEND;TZID=Europe/London:20260309T160000
DTSTAMP:20260425T150834
CREATED:20251212T122320Z
LAST-MODIFIED:20251215T140907Z
UID:10002177-1773050400-1773072000@www.hcpa.info
SUMMARY:Adult Disability Positive Behaviour Support CHAMPION...
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day course at HCPA Campus\nAll sessions must be attended\nDay 1: 09/03/2026\nDay 2: 10/03/2026\nDay 3: 16/03/2026\nDay 4: 23/03/2026 \nYour application has been approved! If the approved nominated person can attend all of the above dates\, please now book their space below \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/adult-disability-positive-behaviour-support-champion/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260304T100000
DTEND;TZID=Europe/London:20260304T160000
DTSTAMP:20260425T150834
CREATED:20250818T080637Z
LAST-MODIFIED:20251216T111241Z
UID:10001979-1772618400-1772640000@www.hcpa.info
SUMMARY:Nutrition and Hydration at End of Life
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £75+VAT | ACE Member: £100+VAT | Non-member: £150+VAT\nTwo day course at HCPA Campus\nDay 1: 04/03/2026\nDay 2: 05/03/2026\nThis course will cover the role of nutrition and hydration at the end of life and the factors to consider . Looking at the evidence\, the nutritional\, medical\, ethical\, legal and emotional aspects will be discussed\, in addition to how best to support both patients\, relatives\, friends and staff. The role of timely and appropriate communication skills will be explored using case studies. \nLearning objectives:\n• Describe the role of nutrition in palliative and terminal care.\n• Apply a person centred and individual approach to the nutritional needs of a person at the end of life\n• Identify and provide the types of foods and drinks that may be more acceptable\n• Follow the ICB Guidance on the Use of prescribed Oral Nutritional Supplements (ONS) at the very end of life.\n• Recognise the importance of using effective communication skills when supporting patients with eating and drinking at end of life. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/nutrition-and-hydration-at-end-of-life-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T160000
DTSTAMP:20260425T150834
CREATED:20251212T121110Z
LAST-MODIFIED:20260227T230135Z
UID:10002175-1772445600-1772467200@www.hcpa.info
SUMMARY:Music in Herts Dementia Care Champion
DESCRIPTION:     \nCourse fees: Fully funded\, and only available for Residential & Nursing Homes in Hertfordshire\nAudience: Current Dementia and Engagement Champions or Equivalent training.  \nThree day course at HCPA Campus\nAll sessions must be attended\nDay 1: 02/03/2026\nDay 2: 03/03/2026\nDay 3: 16/03/2026\nDelegates and Managers should watch this 1 hour Introduction session to fully understand the requirements of the programme WATCH HERE\nFollowing training\, delegates will be observed onsite delivering music sessions\, and attend monthly 1 hour online network sessions \nEntry Requirements – Delegates are required to have existing extended knowledge in dementia (eg HCPA Dementia or Engagement Champion or equivalent.) It is recommendation that each provider books two people to attend. Champions must be in a position to effect change within their service. \nDelegates should also complete this pre-learning prior to attending WATCH HERE \nMusic Therapy has many emotional\, social\, cognitive and physical health benefits. It can help anyone at any given time.\nMusic in dementia care:\n• Promotes verbal and non verbal expression\n• Increases opportunities for meaningful interaction\n• Increases levels of cognitive stimulation\n• Promotes the use of unimpaired cognitive function\n• Enables reminiscence and strengthens self-identity\n• Promotes engagement and communication among residents through social interaction \nBy undertaking this programme\, the delegate and the care organisation commits to deliver work-based learning to share knowledge with wider staff teams\, obtaining consent from participants\, and gathering evidence to support the research project. Champions are also expected to attend monthly online networking sessions to maintain recognition within the programme. \nThe Music in Herts Dementia Care Champion aims to provide delegates with the skills and confidence to embed therapeutic music techniques into dementia care\, improving the quality of life for people living with dementia. Benefits may include improved communication and wellbeing\, reduced anxiety and depression\, increased self-esteem\, cognitive stimulation\, opportunities for reminiscence\, emotional expression\, and connection to cultural identity. \nThe course is co-delivered by HCPA and a Music 24 music therapist. Delegates will gain an in-depth understanding of social care best practice alongside expert advice and demonstrations from a highly experienced music therapist. \nOver three days\, delegates will learn to create personalised music experiences for people living with dementia\, taking into account their musical preferences\, histories\, and cultural backgrounds. Training areas include passive listening to music\, active listening to music\, playing instruments or singing and talking about music.\nLife stories and person-centred approaches are integrated throughout the course to help delegates understand residents’ individual musical journeys. Music is recognised as a valuable tool to support mood and behaviour\, helping care teams embed positive behaviour support approaches.\nDelegates will also learn to use a dedicated toolbox of resources. These include structured session plans with clear instructions to build confidence and facilitate engagement. Session plans will include warm-up exercises\, main activities\, and concluding activities such as singing\, playing instruments\, or movement\, tailored to each resident’s abilities. \nResources – Champions will have access to a resource library of tools\, videos and activity session plans to run in their care service\, in addition to communication tools on how to engage residents\, staff and families\, alongside consent forms. \nPractical activities will involve:\n• Using a variety of instruments\n• Rhythm and pitch exercises\n• Pattern recognition\n• Movement and call-and-response activities\n• Creating personalised playlists to encourage social and cognitive engagement \nDuring the course\, delegates will begin creating music session plans and a personal Champion action plan. These will need to be completed as between days two and three. On day three\, each delegate will deliver a 10–15 minute music session demonstration and receive developmental feedback to support their ongoing progress. \nAfter completing the three-day course\, an in-service follow-up observation will be arranged. This will assess a live music session and review the delegates action plan. This stage also provides further feedback and is when the service can receive formal recognition. Following the course\, Champions will benefit from a monthly support network that promotes collaboration and continuous improvement in dementia care. They will also gain access to a growing library of therapeutic music resources to enhance their practice. \nEquipment – A musical starter pack will be created for each home to allow sessions to start without any delays. This pack will include basic percussion\, scarves and an optional Bluetooth Speaker. Packs will be provided at the end of the final day of training – be sure to arrange adequate transport for collection on the final day. \nLearning Outcomes:\n• Champion music sessions confidently in a number of different ways\n• Understand the many benefits of music therapy\n• Understand how to use music to connect with residents\n• Understand how to apply person-centred approaches to fulfil someone’s music preferences and overcoming mic-conceptions\n• Understand how to integrate music preferences and therapeutic techniques within life stories and general care planning\n• Understand strategies to implement music preferences\n• Identify ways to engage with a group of people with complex needs and abilities\n• Build a rapport with residents and create a welcoming environment that supports the ‘whole person’\n• Have the ability to be compassionate and understanding of everyone’s needs\n• Know how to plan and deliver evidence-based sessions from the selection of resources available.\n• Understand how to cascade to staff through work- time learning sessions\n• Understand ways to evidence impact of music in dementia care\n• Practical observation of the 15-minute session \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
URL:https://www.hcpa.info/courses/music-in-herts-dementia-care-champion-6/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T160000
DTSTAMP:20260425T150834
CREATED:20251211T154459Z
LAST-MODIFIED:20251216T111421Z
UID:10002168-1772445600-1772467200@www.hcpa.info
SUMMARY:Homecare Medication - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £75+VAT | ACE Member: £100+VAT | Non-member: £150+VAT \nTwo day course at HCPA Campus\nDay 1: 02/03/2026\nDay 2: 03/03/2026\n\nCourse Overview\nThis two-day extended knowledge course is designed for homecare staff who have been in their role for at least 6 months and already have a good understanding of medication handling and administration. Learners will deepen their knowledge of key medication topics\, build confidence in person-centred medication support\, and strengthen their ability to handle complex or high-risk situations in home settings. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nEntry Requirements\nParticipants must have completed the Care Certificate or equivalent induction training and worked in a homecare role for a minimum of 6 months. \nLearning objectives: \n\nUnderstand legal responsibilities\, consent\, and professional boundaries\nMinimise medication errors and promote safe practice\nIdentify types of medication and appropriate responses to side effects\nConfidently use MAR charts including PRN\, omissions\, and variable doses\nUnderstand the handling and storage of medication in home settings\nSupport self-administration while promoting dignity and safety\nNavigate complex medication needs for individuals with long-term or high-risk conditions\nEnsure safe use of homely remedies and over-the-counter products\nProvide appropriate end-of-life medication support\nCommunicate effectively around medication\, capacity\, and concerns\nParticipate in audits\, reviews\, and continuous improvement\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/homecare-medication-extended-knowledge-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T160000
DTSTAMP:20260425T150834
CREATED:20251114T144446Z
LAST-MODIFIED:20251205T143512Z
UID:10002143-1772445600-1772467200@www.hcpa.info
SUMMARY:End of Life CHAMPION...
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day course at HCPA Campus\nAll sessions must be attended\nDay 1: 02/03/2026\nDay 2: 09/03/2026\nDay 3: 17/03/2026\nDay 4: 23/03/2026 \nYour application has been approved! If the approved nominated person can attend all of the above dates\, please now book their space below \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/end-of-life-champion-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260226T133000
DTEND;TZID=Europe/London:20260226T160000
DTSTAMP:20260425T150834
CREATED:20260128T164226Z
LAST-MODIFIED:20260225T224841Z
UID:10002239-1772112600-1772121600@www.hcpa.info
SUMMARY:Workforce Pathway - Provider Workshop - PM Session
DESCRIPTION:  \n  \nCourse fee: FREE\n2.5 hour face-to-face Workshop at HCPA\, Mundells\, Welwyn Garden City \nWorkforce Pathway – Provider Workshop\n\nJoin us for a face‑to‑face Provider Workshop exploring the National Care Workforce Pathways. This interactive session\, co‑delivered with Skills for Care. \nThis workshop is designed to help care providers understand and implement the Care Workforce Pathway within their organisation. Together\, we will look at how the pathway can support effective workforce planning\, create clear role structures\, strengthen development opportunities and enhance skills and competence across your teams.\nThroughout the session\, you will have the opportunity to reflect on where your organisation currently sits within the pathway and consider practical next steps to help you embed it into your workforce approach. \nDuring this session\, we will cover:\nAn introduction to the National Care Workforce Pathway\nHow the pathway can support workforce planning and career development\nTools and approaches to map your organisation against the pathway\nPractical guidance for implementing the pathway within your service \nWho should attend?\nThis session is ideal for managers\, workforce leads\, seniors\, and anyone involved in staff development or organisational planning.\nPlease note: Spaces are limited to one attendee per organisation and will be allocated on a first‑come\, first‑served basis.
URL:https://www.hcpa.info/courses/workforce-pathway-provider-workshop-pm-session/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260226T100000
DTEND;TZID=Europe/London:20260226T123000
DTSTAMP:20260425T150834
CREATED:20260128T164016Z
LAST-MODIFIED:20260225T224552Z
UID:10002237-1772100000-1772109000@www.hcpa.info
SUMMARY:Workforce Pathway - Provider Workshop - AM Session
DESCRIPTION:  \n  \nCourse fee: FREE\n2.5 hour face-to-face Workshop at HCPA\, Mundells\, Welwyn Garden City \nWorkforce Pathway – Provider Workshop\n\nJoin us for a face‑to‑face Provider Workshop exploring the National Care Workforce Pathways. This interactive session\, co‑delivered with Skills for Care. \nThis workshop is designed to help care providers understand and implement the Care Workforce Pathway within their organisation. Together\, we will look at how the pathway can support effective workforce planning\, create clear role structures\, strengthen development opportunities and enhance skills and competence across your teams.\nThroughout the session\, you will have the opportunity to reflect on where your organisation currently sits within the pathway and consider practical next steps to help you embed it into your workforce approach. \nDuring this session\, we will cover:\nAn introduction to the National Care Workforce Pathway\nHow the pathway can support workforce planning and career development\nTools and approaches to map your organisation against the pathway\nPractical guidance for implementing the pathway within your service \nWho should attend?\nThis session is ideal for managers\, workforce leads\, seniors\, and anyone involved in staff development or organisational planning.\nPlease note: Spaces are limited to one attendee per organisation and will be allocated on a first‑come\, first‑served basis.
URL:https://www.hcpa.info/courses/workforce-pathway-provider-workshop-am-session/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
END:VCALENDAR