DBS for website

DBS relies on information received from referring organisations and third parties. Without this, the DBS may not have sufficient evidence to make a barring decision. When a barring referral is received without all the information needed to progress the case, the DBS...

Direct Payments and Individual Service Fund Strategy

People that are eligible for social care in Hertfordshire will have information and advice on the options available to receive their personal budget, including direct payments and individual service funds. Direct Payments and the Individual Fund Strategy sets out the...

Staff Wellbeing

  Our Staff Wellbeing page (SWELL) is a resources page for you to gain ideas to support your staff to feel happy, healthy and more comfortable in their roles.     We are also offering you the chance to gain a Staff Wellbeing (SWELL) Charter Mark,...

Agency Charter of Excellence (ACE)

The Agency Charter of Excellence Mark is a service for all staff recruitment agencies who offer care staff to Adult care providers in Hertfordshire. » Find out more

UK Settlement Status and Recruiting from Overseas

The following webpage contains important information for all businesses and citizens of the UK. Make sure you are ready by using the GOV.UK tool. » Find out more Changes to immigration rules: Making it easier to recruit Care staff from overseas New roles have recently...

Quality Audits & Mock Inspections

It’s always important to know how your organisation is performing, but waiting for a regulation inspection might bring a few surprises. We can offer quality audits and mock inspections to help you stay one step ahead, and tackle any areas for improvement before an...

Legal Expertise

Ridouts is a team of specialist health and social care lawyers, providing dedicated legal advice for care professionals, care homes, GP practices, children’s homes, domiciliary and home care agencies, supported and independent living services and both private and NHS...

Insurance

Our preferred insurance partner, Towergate, is the most popular and established provider of insurance for Care organisations in the UK. » Find out more Preparing for Renewal In 2020, many Care Providers saw an increase in insurance costs, as well as potential...

HR and Health and Safety

We’ve partnered with HR and Health & Safety experts to assist our members with queries or issues including, but not limited to: Policies and procedures Employment law and tribunal assistance HR mentoring and legal representation Employee benefits Our HR and...

Executive Coaching

Leadership Support: Executive Coaching Support for Leaders in the care sector – Available through HCPA’s Executive Coaching service Good Leaders are essential to the success of an organisation, and whether you are a manager who is performing fantastically and...

Care Supplies & Equipment

Care Home Suppliers with a Focus on You! We have partnered up with the largest care home suppliers in the UK. With these strong partnerships in place for HCPA members, we can offer a comprehensive range of products for care homes, nursing homes, day services and other...

Business Savings & Investments

Running a business can be challenging, and we know that balancing the budget can be difficult. To help our members we've partnered with experts to offer Fully Funded advice and one-to-one sessions to help you with: Identifying how to keep your care organisation...

Useful Links

Herts Good Care Recruitment Service Click here HCPA Services (available to all HCPA members) Click here Care Equipment information and ordering Click here Herts Fire and Rescue Service Click here  

Recruitment Guidance

HCPA’s Best Practice Guide to Recruiting, Onboarding and Retaining Your Staff This guidance has been designed to help you analyse your own processes to have more recruiting success. This is an interactive PDF so you can pinpoint what areas you wish to focus on. If you...

Tender Opportunities

New Tender Opportunities listing HCPA are aware that there are new tendering opportunities becoming available for various client groups within the adult social care sector from HCC. To support our members we thought it would be a good idea to put a list of all of the...
Introduction

Introduction

At HCPA, as well as supporting you with the care elements of your business, we are also here to support you with the operational, financial and safety elements of your organisation. Either through a trusted third party or on a one-to-one basis, we can help you with...

Care and Support Jargon Buster

There is a lot of jargon in social care and TLAP is committed to busting it. Think Local Act Personal (TLAP)’s Care and Support Jargon Buster is an A-Z directory of Plain English definitions of the most commonly used words and phrases in health, social care and...
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