Fire Kills but you can prevent it. Please see below information for HCPA Fire Safety study days and useful resources for both residential and homecare settings. Fire Safety for Residential and Supported Living Providers The HCPA Fire Safety study day focused on Fire...
Legal trainer Belinda Schwehr answers practitioners’ more pressing questions on Care Act assessment and eligibility for people that require support. These questions have been raised with Belinda through her legal training sessions and webinars on the Care Act. »...
Moving and handling is a key part of the working day for most frontline workers; from moving equipment, laundry, catering, supplies or waste, to assisting residents in moving. If not done effectively poor moving and handling practice can lead to: Back pain and...
Making health and social care information accessible From 1st August 2016 onwards, all organisations that provide NHS care and / or publicly-funded adult social care are legally required to follow the Accessible Information Standard. The Standard sets out a specific,...
New Tender Opportunities listing HCPA are aware that there are new tendering opportunities becoming available for various client groups within the adult social care sector from HCC. To support our members we thought it would be a good idea to put a list of all of the...
» Care Quality Commission (CQC) » Skills For Care » National Institute for Health and Care Excellence (NICE) » The Central Alerting System » Think Local Act Personal (TLAP) » Hertfordshire Fire & Rescue service » Adult Social Services » Association of Directors of...
Adult Social Care Complaint Procedure Resources The annual review reports present the Ombudsman picture of the state of adult social care complaints. They include all of our complaint statistics (complaints and enquiries we received and the decisions made) for private...
New NFCC mobility scooter guidance now been published New guidance from the National Fire Chiefs Council has now been published ‘mobility scooter guidance for residential buildings’. NFCC is pleased to release this for residential buildings, which outlines...
Providers of services for people with learning disabilities really need to be aware of and working to ‘Registering the right support’. Are you aware of the changes to the KLOE and additional KLOES? » These FAQs have been recently uploaded to the CQC website re: Reg 19...
The Care Quality Commission (CQC) has issued guidance about compliance with the Health and Social Care Act 2008. Their registration system focuses on services meeting essential standards of quality and safety. This system is focused on outcomes, including the views...
Blended and e-Learning HCPA have been speaking to our partners in HCC and CCG and we have agreed upon some general guidance notes to share with providers. This is a multi-agency agreement and the guidance has been agreed by HCPA, HCC Learning & Development, HCC...
Adult Social Care – Quality Matters The quality of adult social care matters. It matters because people who use services should be able to expect person-centred care that is safe, effective, caring and responsive. This care should be supported by good leadership...
Quality improvement resource for adult social care Aimed at commissioners, it brings together NICE quality standards and guidelines in an easy to use format, mapped against Care Quality Commission key lines of enquiry. It may also be useful to provider organisations...
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