Source: Local Government and Social Care Ombudsman

The Local Government and Social Care Ombudsman have created a free poster for care providers who would like to signpost clients to their services once they have been through their own complaints processes. You can print this off and display it in communal areas or add it to your welcome pack.

The new poster is available to download from the resources section of their website. The section of the website also includes lots of other useful templates for complaints procedures, letters and information sheets.

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